Christchurch International Airport (CHC) - 99 min drive
Restaurants
Fire & Ice Cafe Restaurant & Bar - 11 min walk
Sushi & Bowl - 8 min walk
Isobel's Restaurant and Bar at the Heritage Hotel - 8 min walk
Rustic Cafe & Tapa's Bar - 8 min walk
Salt N Pepper Cafe/Restaurant/Bar - 6 min walk
About this property
The Chalets Motel
Adjacent to a golf course, The Chalets Motel is a great choice for a stay in Hanmer Springs. Freebies like WiFi and self parking are added perks, and guests looking to stay active can check out the nearby hiking/biking trails, mountain biking, and downhill skiing.
Languages
English, Russian
At a glance
Hotel size
10 rooms
Arranged over 1 level
Arriving/Leaving
Check-in start time: 1 PM; Check-in end time: 9 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
The front desk is open daily from 8:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Free onsite extended parking
Wheelchair-accessible parking on site
Other information
Designated smoking areas
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:30 AM–9:30 AM
Barbecue grills
Traveling with children
Playground
What to do
Ecotours nearby
Golf lessons nearby
Hiking/biking trails nearby
Mountain biking nearby
Ski lessons nearby
Snowboarding nearby
Hot springs nearby
Services
Front desk (limited hours)
Laundry facilities
Free newspapers in lobby
Luggage storage
Facilities
10 buildings/towers
Garden
Picnic area
Adjacent to a golf course
Accessibility
Wheelchair accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Hand-held showerheads
Low-height counter/sink
Grab bar near toilet
Room amenities
Be entertained
DVD player
40-inch LED TV
Premium satellite channels
Home comfort
Heating
Fan
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Free crib/infant bed
What to enjoy
Balcony or patio
Individually furnished and decorated
Separate dining area
Separate living room
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Free newspapers
Free WiFi
Food and drink
Mini-fridge
Microwave
Kitchen
Stovetop
Oven
Toaster
Cookware, dishes, and utensils
Free tea bags/instant coffee
More
Weekly housekeeping
Special features
Awards and affiliations
Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately NZD 15 for adults and NZD 15 for children
Children & extra beds
Guests must contact this property in advance to reserve high chairs
Policies
This property does not have elevators.
Guests can rest easy knowing there's a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Also known as
Chalets Hanmer Springs
Chalets Motel
Chalets Motel Hanmer Springs
The Chalets Motel Motel
The Chalets Motel Hanmer Springs
The Chalets Motel Motel Hanmer Springs
Frequently asked questions
Does The Chalets Motel offer free cancellation for a full refund?
Yes, The Chalets Motel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Chalets Motel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Chalets Motel?
Yes, there's free self and extended parking.
What are the check-in and check-out times at The Chalets Motel?
Check-in start time: 1 PM; Check-in end time: 9 PM. Check-out time is 10 AM. Contactless check-out is available.
What is there to do at The Chalets Motel and nearby?
Have fun with activities like hiking, mountain biking, and rock climbing, and practice your swing at the nearby golf course. Additional recreation nearby includes hot springs and ecotours. Enjoy amenities like a picnic area and a garden.
Does The Chalets Motel have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster, and cookware.
Does The Chalets Motel have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around The Chalets Motel like?
The Chalets Motel is located on the boardwalk/promenade, a short 8-minute walk from Hanmer Springs Thermal Reserve and 13 minutes' walk from Conical Hill Walkway.
The Chalets Motel Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.0/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 14, 2024
Definitely Recommend!
Amazing little village of cabins within walking distance of Hanmer Springs. We loved our time there!
Christie
Christie, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 10, 2024
Our stay was great. Had everything we neede including an extra bed that was provided. Clean, warm and comfy and quiet. Close proximity to the village was convenient. Will be back same time next year.
Regan
Regan, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 19, 2024
Verified traveler
4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 30, 2024
Awesome private wee cabins. Quiet and well looked after. Great service too, very friendly.
Nick
Nick, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 21, 2024
Wayne
Wayne, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 25, 2024
Miki
Miki, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
May 14, 2024
Neil
Neil, 1-night trip
Verified Expedia guest review
8/10 Very Good
Apr 19, 2024
Chalets are dated but this is made up for by the cleanliness
Anna
Anna, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Feb 21, 2024
Nice units on higher ground with nice views. Close to Town
Marty
Marty, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Jan 31, 2024
Good position, clean and tidy, friendly and helpful staff.
Kate
Kate, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jan 25, 2024
Loved the peace and quiet of being in separate chalets rather than having neighbours right next door.
Pauline
Pauline, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jan 8, 2024
Our 2 bedroom chalet was perfect for our family of five. Kids all in own bedroom with 3 x single beds, all with reading lights over the beds. Our room had double bed plus space in wardrobe to store suitcases. Full kitchen with fridge, oven and microwave that we used each day, and very helpful hosts with information and chalet supplies. Newspaper on our doorstep each morning. Highly recommended.
Nicola
Nicola, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
Jan 1, 2024
Good cooking facilities and fridge.
Lotte
Lotte, 3-night romance trip
Verified Wotif guest review
10/10 Exceptional
Dec 30, 2023
Sarah
Sarah, 2-night family trip
Verified Lastminute guest review
8/10 Very Good
Dec 26, 2023
Very pleasant all around.
The four star rating is due to the uncomfortable bed which was a little rocky. The mattress was hard. The sheets were a little rough.
Wayne
Wayne, 2-night trip
Verified Lastminute guest review
8/10 Very Good
Oct 28, 2023
Very good value for money
Paul
Paul, 1-night trip
Verified Wotif guest review
10/10 Exceptional
Oct 11, 2023
Lovely quiet site. View was amazing. Great service. The only down side was the water pressure in the shower was very low.
Catherine
Catherine, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
Sep 25, 2023
William
William, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 18, 2023
Highly recommend
Rex
Rex, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 6, 2023
I loved that you where left to enjoy your holiday but if anything you need then you just had to ask. You got privacy when needed. Only thing I could fault with the room was the queen bed. Felt more like a double and abit hard. Maybe king beds or a topper added for more comfortable sleep.
David
David, 3-night romance trip
Verified Wotif guest review
10/10 Exceptional
May 22, 2023
Hayden
Hayden, 2-night trip
Verified Expedia guest review
10/10 Exceptional
May 15, 2023
Very nice and warm
Shirley
Shirley, 2-night trip with friends
Verified Expedia guest review
8/10 Very Good
May 6, 2023
Lots of kitchen cooking facilities, utensils and things that were useful
Christine
Christine, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Mar 22, 2023
Kris
Kris, 3-night trip
Verified Wotif guest review
10/10 Exceptional
Mar 12, 2023
Excellent place to stay.
Friendly management and staff.
Quite and clean