Bask in the sun at Hotel Puerto Carmen, where a tranquil garden and playground await. Treat yourself to hydrotherapy or unwind by the outdoor pool with sun loungers and umbrellas. The multilingual staff has left a lasting impression on previous guests.
Avenida Juan Carlos I, 35, Puerto del Carmen, Tias, Lanzarote, 35510
What's nearby
Puerto del Carmen Beach - 13 min walk
Playa Chica - 14 min walk
Lanzarote Golf Resort - 3 min drive
Gran Casino de Lanzarote - 4 min drive
Pocillos Beach - 10 min drive
Getting around
Lanzarote Airport (ACE) - 9 min drive
Restaurants
Tropicana - 12 min walk
Restaurante Fantástico - 13 min walk
Burger King - 10 min walk
McDonald's - 7 min walk
La Cascada Puerto - 10 min walk
About this property
Hotel Puerto Carmen
Hotel Puerto Carmen puts you within a 10-minute drive of Puerto del Carmen Beach and Pocillos Beach. Guests indulge in hydrotherapy, then grab a bite to eat at the restaurant. There's an outdoor pool and a bar/lounge, and in-room conveniences include refrigerators and microwaves.
Languages
English, French, German, Spanish
At a glance
Hotel size
148 rooms
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
WiFi in public areas*
WiFi in rooms*
Parking
No onsite parking
Free offsite parking nearby
Street parking available
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 8:00 AM–9:00 AM
Restaurant
Bar/lounge
Snack bar/deli
Traveling with children
Playground
What to do
Tennis
Beach nearby
Scuba diving nearby
Working away
Computer station
Services
24-hour front desk
Tour/ticket assistance
Laundry facilities
Multilingual staff
Pool loungers
Pool umbrellas
Facilities
Garden
Terrace
An outdoor pool
Arcade/game room
Outdoor tennis court
Accessibility
Elevator
Room amenities
Be entertained
Television
Pay movies
Home comfort
Coffee/tea maker
Sleep well
Bed sheets provided
What to enjoy
Furnished balcony/patio
Separate dining area
Separate sitting area
Freshen up
Private bathroom
Bathtub only
Free toiletries
Hair dryer (on request)
Towels
Stay connected
Desk
WiFi (surcharge)
Phone
Food and drink
Refrigerator
Microwave
Kitchenette
Stovetop
Cookware, dishes, and utensils
More
Weekday housekeeping only
In-room safe (laptop compatible)
Special features
Dining
Onsite venue - This buffet restaurant specializes in Regional cuisine and serves breakfast and dinner.
Onsite venue #2 - This poolside bar specializes in Regional cuisine and serves breakfast, lunch, dinner, and light fare.
Fees & policies
Optional extras
WiFi is available in guestrooms for EUR 7 per day (rates may vary)
WiFi is available in public areas for EUR 7 per day (rates may vary)
Buffet breakfast is offered for an extra charge of approximately EUR 9 for adults and EUR 4.5 for children
Policies
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Hotel Puerto Carmen
Puerto Carmen Hotel
Hotel Puerto Carmen Tias
Hotel Puerto Carmen Tias
Hotel Puerto Carmen Hotel
Hotel Puerto Carmen Hotel Tias
Frequently asked questions
Does Hotel Puerto Carmen offer free cancellation for a full refund?
Yes, Hotel Puerto Carmen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Puerto Carmen?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Puerto Carmen?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Puerto Carmen?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at Hotel Puerto Carmen?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is 11 AM.
Is there an onsite casino at Hotel Puerto Carmen?
No, this hotel doesn't have a casino, but Gran Casino de Lanzarote (4-min drive) is nearby.
What is there to do at Hotel Puerto Carmen and nearby?
Practice your swing on the tennis courts. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include an arcade and a garden.
Are there restaurants at or near Hotel Puerto Carmen?
Yes, there's an onsite restaurant that offers Regional cuisine and poolside dining.
Does Hotel Puerto Carmen have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, a refrigerator, and a microwave.
Does Hotel Puerto Carmen have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Hotel Puerto Carmen like?
Hotel Puerto Carmen is a short 13-minute walk from Puerto del Carmen Beach and 14 minutes' walk from Playa Chica.
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Hotel Puerto Carmen Reviews
Reviews
6.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.0/10
Cleanliness
7.4/10
Staff & service
6.8/10
Amenities
6.0/10
Property conditions & facilities
Reviews
6/10 Good
Mar 8, 2020
Nice pool area
Clean apartment clean bedding and towels
Dianne
Dianne, 1-night trip
10/10 Exceptional
Feb 18, 2020
Verified traveler
7-night trip
6/10 Good
Feb 15, 2020
Marie
Marie, 7-night trip
6/10 Good
Jan 23, 2020
Verified traveler
5-night trip
6/10 Good
Jan 23, 2020
We zijn geplaatst aan de schaduwzijde; voor de zonzijde moesten we €13,- per nacht bijbetalen.
Er was door jullie aangegeven dat er shampoo en doucheschuim zou zijn; dit was echter alleen voor de eerste dag.
Prima was dat ze (bijna) elke dag het bed dekte, en het 2x p wk. verschoonde en 3x per week waren er schone handdoeken.
Verified traveler
11-night trip
8/10 Very good
Jan 10, 2020
Verified traveler
7-night trip
4/10 Fair
Jan 3, 2020
Bonjour, l'accueil ne fut pas très agréable, la personne qui a fait notre enregistrement n'était pas sympathique et a récité les recommandations comme une poésie.
CHRISTINE
CHRISTINE, 2-night trip
6/10 Good
Nov 24, 2019
El trato del personal excelente . El estado del hotel deja que desear, deberían arreglarlo un poco, sobre todo las habitaciones.
Anónimo
Anónimo, 1-night trip
8/10 Very good
Aug 17, 2019
Not the best but for the price and star rating it’s not too bad. Good location
Verified traveler
1-night trip
8/10 Very good
Jul 31, 2019
Verified traveler
3-night trip
10/10 Exceptional
May 13, 2019
Lovely little hotel
Lovely hotel as long as don’t have high expectations for what you are paying. Rooms are clean and good size all staff are very friendly and in great location supermarket literally over the road. Pool was cleaned daily and a nice area, hotel also provide evening entertainment great for a family holiday on a budget or girly trip.
Laura
Laura, 2-night trip
8/10 Very good
Apr 6, 2019
Pleasant hotel
Nice hotel pleasant walk to beach and main strips
Scott
Scott, 7-night trip
6/10 Good
Mar 24, 2019
Very basic shower cold most nights room was next to busy road noisy
Verified traveler
7-night trip
6/10 Good
Mar 10, 2019
Verified traveler
7-night trip
8/10 Very good
Feb 27, 2019
Gd outdoor pool, plenty of sun loungers but some in poor condition. Rooms fair, well stocked in kitchen, suit basic needs.. beds quite hard in room and pull out sofa bed had broken slots, but managed wth it all th same..room cleaning frequent enuf..staff helpful.. reception dining area pleasant/ clean..
Verified traveler
5-night trip
4/10 Fair
Oct 15, 2018
Old
The hotel and everything in there is very tired, all the sun beds were too uncomfortable to lay on, the rooms are extremely dated and desperate for a refurbish, I suppose you get what you pay for.
Verified traveler
1-night trip
10/10 Exceptional
Jun 8, 2018
Très bien situé
Propre même si un peu vieillot
Personnel très accueillant
Parfait pour l’ironman
Sophie
Sophie, 2-night trip
6/10 Good
Jun 8, 2018
Necesita reformas
Necesita una pequeña reforma
Rosa Delia
Rosa Delia, 2-night trip
6/10 Good
Apr 27, 2018
Anne
8/10 Very good
Mar 31, 2018
Basic and dated apt hotel but totally acceptable, good location for old town/port but uphill on way back(taxi only €3.50). Cheap price so you get what you pay for. This was our second stay.
Ian
10/10 Exceptional
Jan 7, 2018
Lovely hotel, clean, convenient to shops and bars
Really enjoyed our stay. The pool is great with plenty of sun loungers. No problem getting a taxi as was booked by reception at no cost.
Eamon
Eamon, 14-night trip
This review was submitted before 2018 and has not been verified.
8/10 Very good
Dec 11, 2017
Sólo me quedé una noche porque fui el fin de semana a Lanzarote.
La limpieza muy bien.
Los colchones muy incómodos,se te clavaban todos los muelles.
Pino
Pino, 1-night trip
This review was submitted before 2018 and has not been verified.
4/10 Fair
Sep 24, 2017
Basic
If you need a cheap bed for the night and are not going to spend any length of time there it will.meet your needs.If you need more than that avoid this hotel . It is cheap but you have to pay extra for the tv ,Wi-Fi, hairdryer, iron. The windows and doors don't fit properly so there is constant drafts. The apartment kitchens are very sparsely equipped you could make a cup of coffee and some beans on toast but not much more. The location and design of this aparthotel are good and it has the potential to be so much better. REMEMBER THAT YOU GET WHAT YOU PAY FOR.
Ken
Ken, 2-night trip
This review was submitted before 2018 and has not been verified.
2/10 Poor
Sep 11, 2017
la peor estancia en lanzarote
La habitación estaba limpia, el baño SUCIO Y SIN PAPEL HIGIENICO, NO TENIA NI SI QUIERA SOBRES DE GEL, PARA LA DUCHA
Y LO UNICO QUE ME HAN DICHO ES QUE NO TENIAN SUMINISTROS Y QUE POR ELLO NO PODIAN REPONER.
Eso es lo que puede ofrecer un hotel que cuesta 76€ la noche.
Muy mal
Rosa delfina
Rosa delfina, 1-night trip
This review was submitted before 2018 and has not been verified.