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Hotel Santa Marta Real

3.0 star property
Art Deco hotel with restaurant, connected to a shopping center, near Tairona Gold Museum

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Photo gallery for Hotel Santa Marta Real

Interior detail
Standard Double Room | Minibar, in-room safe, desk, blackout drapes
Lobby sitting area
Minibar, in-room safe, desk, blackout drapes
Kayaking
Take in the views from the rooftop terrace when you stay at Hotel Santa Marta Real. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat.

Reviews

7.2 out of 10
Good

Popular amenities

  • Airport transfer
  • Bar
  • Free breakfast
  • Free parking
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Rooftop terrace
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
  • Airport shuttle
  • Area shuttle
  • Beach shuttle
  • Theme park shuttle
  • Shopping center shuttle

Feel at home (6)

  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Triple Room

Standard Triple Room | Minibar, in-room safe, desk, blackout drapes

Standard Triple Room

Highlights

Balcony
Air conditioning
TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
Minibar
  • 17 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Double Room

Minibar, in-room safe, desk, blackout drapes

Standard Double Room

Highlights

Balcony
Air conditioning
TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
Minibar
  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double Room Single Use

Minibar, in-room safe, desk, blackout drapes

Standard Double Room Single Use

Highlights

Balcony
Air conditioning
TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
Minibar
  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room, 1 King Bed

Highlights

Air conditioning
TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
Minibar
Cable channels
  • 21 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Similar properties

Poolside bar

Best Western Plus Santa Marta Hotel

  • Pool
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  • Free parking
  • Free WiFi
9.0 out of 10, Wonderful, (547)
The price is NT$2,905
NT$2,905 total
includes taxes & fees
Mar 16 - Mar 17
Best Western Plus Santa Marta Hotel
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About the neighborhood

Map
Calle 12 No. 2-38, Santa Marta, Magdalena, 470004

What's nearby

  • Santa Marta Cathedral - 6 min walk - 0.5 km
  • Santa Marta Beach - 7 min walk - 0.6 km
  • Parque de los Novios - 7 min walk - 0.6 km
  • Bahia de Santa Marta - 9 min walk - 0.8 km
  • Marina Santa Marta - 9 min walk - 0.8 km

Getting around

  • Santa Marta (SMR-Simon Bolivar) - 15 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Theme park shuttle (surcharge)

Restaurants

  • ‪La Brisa Loca - ‬3 min walk
  • ‪La Herradura Gourmet - ‬4 min walk
  • ‪La Muzzería - ‬4 min walk
  • ‪Bar-Restaurante La Perla - ‬4 min walk
  • ‪Juan Valdez Café - ‬1 min walk

About this property

Hotel Santa Marta Real

Take in the views from the rooftop terrace when you stay at Hotel Santa Marta Real. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat.

Languages

Spanish

At a glance

DONE

Hotel size

    • 32 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 6 AM
    • Check-out time is 1 PM
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Parents must have child's birth certificate and photo ID*
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Area shuttle*
    • Beach shuttle*
    • Shopping center shuttle*
    • Theme park shuttle*

Property amenities

Food and drink

  • Free full breakfast each morning 6:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Free daily reception
  • Room service (limited hours)

What to do

  • Beach shuttle (surcharge)
  • Beach nearby

Working away

  • 24-hour business center
  • Meeting room
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Beach shuttle (surcharge)

Facilities

  • 1 building/tower
  • Built in 2010
  • Rooftop terrace
  • Art Deco architecture

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Optional extras

  • Dial-up internet access is available in guestrooms for an extra charge
  • Airport shuttle service is offered for an extra charge of COP 30000 per vehicle (roundtrip)
  • Area shuttle service to the beach, shopping center, and theme park is offered for an extra charge

Children & extra beds

  • Airport shuttle for children between the ages of 5 and 11 costs COP 25000 (roundtrip)
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts major credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay

Also known as

Hotel Santa Marta Real
Santa Marta Real
Hotel Santa Marta Real Hotel
Hotel Santa Marta Real Santa Marta
Hotel Santa Marta Real Hotel Santa Marta

Frequently asked questions

Does Hotel Santa Marta Real offer free cancellation for a full refund?

Yes, Hotel Santa Marta Real does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Santa Marta Real?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Santa Marta Real?

Yes, there's free self parking.

Is airport shuttle service offered by Hotel Santa Marta Real?

Yes, an airport shuttle is available. The charge is COP 30000 per vehicle roundtrip.

What are the check-in and check-out times at Hotel Santa Marta Real?

Check-in start time: 3 PM; Check-in end time: 6 AM. Check-out time is 1 PM.

What is there to do at Hotel Santa Marta Real and nearby?

Recommended spots to visit include Tairona Gold Museum (2-min walk) and Customs House (2-min walk), along with Simón Bolivar Park (2-min walk) and Santa Marta Cathedral (6-min walk).

Are there restaurants at or near Hotel Santa Marta Real?

Yes, there's an onsite restaurant.

What's the area around Hotel Santa Marta Real like?

Hotel Santa Marta Real is in Historic Center, a short 7-minute walk from Santa Marta Beach and 7 minutes' walk from Parque de los Novios.

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Hotel Santa Marta Real Reviews

Reviews

7.2

Good

7.8/10

Cleanliness

7.0/10

Staff & service

2.0/10

Amenities

7.0/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Poor

El hotel llevaba cerrado 1 año, increíble que expedia siga permitiendo hacer reservas. No se hacen una idea de el trastorno que esto ocasiona cuando llegas a una ciudad de vacaciones y te encuentras que pagaste un hotel que no esta en servicio. Increible
Andres Javier, 2-night trip

2/10 Poor

I booked this hotel for my son. It was one off the bolt available properties for the night of November 14. I paid for it and received notification of the reservation. When my son showed up they had no rooms! He showed them the reservation and they did not let him stay. It was nightfall and he had no place to go putting him in a very real sense of danger. We had to scramble long distance to find him a spot at the Marriott and pay 275$ so that we could be sure he was safe and would not get attacked during the night. Horrible experience with Expedia.
martin, 1-night trip

8/10 Very good

Éxcelente lugar¡
Sara cecilia, 2-night trip

2/10 Poor

3-night trip

4/10 Fair

El lugar donde está ubicado no es bonito
Julio, 1-night trip

10/10 Exceptional

1-night trip

10/10 Exceptional

Nos acogieron de maravilla al llegar,personal súper amable,todo muy limpio y la cama muy cómoda
Maria, 1-night trip

8/10 Very good

Viejas las instalaciones
Bien
1-night trip

10/10 Exceptional

2-night trip
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Francesco, 4-night trip
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Close to the beach. And restaurants
Nice personal whit big smile and very friendly.close to the beach and tours to Tayrona National Park... the prices ok
This review was submitted before 2018 and has not been verified.

2/10 Poor

Bad service disappointing
Shocking! Booked it and after a long journey they decided they were full booked with no apology
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

En general muy bueno!!
El hotel en general es muy bueno, lo único incomodo es la calle donde esta ubicado es poco transitada y después de las 10 pm da la sensación de ser inseguro por la chicas de la vida alegre que se hacen en las esquinas, por lo que toca llegar en taxi después de esta hora.
This review was submitted before 2018 and has not been verified.

8/10 Very good

Nice hotel but It so clouse to prostitute zone. Bad. Very bad.
This review was submitted before 2018 and has not been verified.

6/10 Good

Calm and quit
We stayed here for two nights. We're quite lucky to have a room that was facing the yard so it was quit.
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

EL HOTEL SANTA MARTA REAL UN EXCELENTE HOTEL
La atención en el hotel fue super!! todo el personal nos atendió con un cariño y con una calidez que nos sentimos como en casa!! nunca nos dijeron no a nada siempre dispuestos, nos colaboraron mucho!! la noche del 31 nos prestaron el espacio, nos reunimos en familia, compartimos una buena cena y los precios accequibles!
This review was submitted before 2018 and has not been verified.

8/10 Very good

Good amenities but bad location
Overall good experience. Check-in process took forever but other than that it's a good place to stay. Street is not very pleasant to walk on and if you are arriving late it feels a little sketchy. Construction next door and very smelly. I would take a cab to the door. Good breakfast on the roof, very friendly personal but no English at all. Get you google translator ready if want to ask any questions.
This review was submitted before 2018 and has not been verified.

8/10 Very good

This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Very good price
Cool
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Muy buen lugar
Excelente.
This review was submitted before 2018 and has not been verified.

6/10 Good

This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Atencion Perfecta
La atención de todo el personal del hotel fue excelente, la comida, la limpieza y sobretodo la tranquilidad. Lo único feo es el sitio donde esta ubicado después de las 7 pm es muy peligroso andar por las calles, hay muchos gamines y mujeres de la vida alegre.
This review was submitted before 2018 and has not been verified.

6/10 Good

MAL SERVICIO DEL PERSONAL
TERRIBLE SERVICOS, SE PREOCUPAN MUCHO POR LA PARTE DE PAGOS.
This review was submitted before 2018 and has not been verified.

8/10 Very good

BUENAS INSTALACIONES Y REGULAR SERVICIO
Recomiendo el hotel, el servicio de su personal puede llegar a ser mejor ya que no son medidos al tratar de brindar un buen servicio al cliente.
This review was submitted before 2018 and has not been verified.

8/10 Very good

I like fancy
Clean, safe, friendly and good location. Friendly staff able to accommodate reasonable requests.