El Calafate Historical Interpretation Center - 7 min drive
Santa Teresita del Nino Jesus Church - 7 min drive
Getting around
El Calafate (FTE-Comandante Armando Tola Intl.) - 25 min drive
Free area shuttle
Restaurants
Yeti Ice Bar - 6 min drive
La Lechuza - 6 min drive
La Cocina - 6 min drive
Pura Vida - 5 min drive
Edenia Punta Soberana - 5 min drive
About this property
Imago Hotel & Spa
Situated on the bay, Imago Hotel & Spa is a great choice for a stay in El Calafate. You can visit the spa to indulge in hot stone massages, body wraps, or hydrotherapy, and Cicero Bistro serves breakfast and dinner. Other features of this luxurious hotel include an indoor pool, a bar/lounge, and a health club.
Languages
English, French, Portuguese, Spanish
At a glance
Hotel size
54 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in/out available
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
No pets or service animals allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Onsite parking limited
Offsite
Free area shuttle
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 6 AM–10 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Traveling with children
Free local shuttle
Working away
Business center
Meeting room
Computer station
Conference space (592 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Pool loungers
Facilities
2 buildings/towers
Safe-deposit box at front desk
Garden
Health club
An indoor pool
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Elevator
Wheelchair accessible
Room amenities
Be entertained
LCD television
Premium cable channels
Home comfort
Heating
Minibar
Bathrobes
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Free crib/infant bed
What to enjoy
Individually furnished
Freshen up
Private bathroom
Deep soaking bathtub
Shower/tub combination
Rainfall showerhead
Bidet
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Spa
Imago Spa has massage/treatment rooms. Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
Dining
Cicero Bistro - Overlooking the ocean and garden, this delicatessen serves breakfast and dinner. Reservations are required.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).
Renovations and closures
The property is closed between April 1 and September 1.
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Also known as
Hotel Imago
Imago El Calafate
Imago Hotel
Imago Hotel El Calafate
Imago Hotel & Spa El Calafate, Argentina - Patagonia
Imago Hotel And Spa
Imago Hotel El Calafate
Imago Hotel & Spa El Calafate
Imago Hotel Spa
Imago Hotel Spa
Imago Hotel & Spa Hotel
Imago Hotel & Spa El Calafate
Imago Hotel & Spa Hotel El Calafate
Frequently asked questions
Is Imago Hotel & Spa currently open?
The property is closed between April 1 and September 1.
Does Imago Hotel & Spa offer free cancellation for a full refund?
Yes, Imago Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Imago Hotel & Spa?
Yes, there's an indoor pool.
Are pets allowed at Imago Hotel & Spa?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Imago Hotel & Spa?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Imago Hotel & Spa?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Imago Hotel & Spa?
No, this hotel doesn't have a casino, but Casino Club El Calafate (7-min drive) is nearby.
What is there to do at Imago Hotel & Spa and nearby?
Imago Hotel & Spa has a spa and an indoor pool, as well as a steam room and a garden.
Are there restaurants at or near Imago Hotel & Spa?
Yes, Cicero Bistro offers garden views.
Does Imago Hotel & Spa have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Imago Hotel & Spa like?
Imago Hotel & Spa is a short 9-minute walk from Bahía Redonda and 13 minutes' walk from Lago Argentino.
Imago Hotel & Spa Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.2/10
Staff & service
9.0/10
Amenities
8.4/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 4, 2024
Verified traveler
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 27, 2024
Ajit
Ajit, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 9, 2024
Staff was really nice and property was very clean.
Mahesh
Mahesh, 2-night romance trip
Verified Expedia guest review
8/10 Very Good
Feb 6, 2024
La unica cosa que no me gustó es que no todos los cuartos tienen aire acondicionado.
De los 4 cuartos que teniamos, creo que solo 1 tenia aire.
Mauricio
Mauricio, 3-night trip with friends
Verified Expedia guest review
4/10 Fair
Jan 8, 2024
Not happy
Very disappointed in front desk as policies.
1) they would not change less than $50 and it was my last day in Argentina and just needed tip money for their employees
2) exchange rate was a rip off - 750 vs 1000 at our last hotel
3) gave us wrong opening time of glacier museum which we based our day on
4)no free bottled water in the room
Cheryl
Cheryl, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 12, 2023
Marina
Marina, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 14, 2023
Beautiful hotel, with very helpful staff. Nice warm pool, great views of mountains, and on site spa.
Laura
Laura, 2-night romance trip
Verified Expedia guest review
4/10 Fair
Apr 16, 2023
Serious deficits in service.
Neglected surrounding of the hotel buildings.
Asking for a delay of just 30 minutes for check out you simply get the answer “ not possible”. I.e. substantial lack of customer friendliness
Gerhard
Gerhard, 2-night romance trip
Verified Expedia guest review
8/10 Very Good
Apr 7, 2023
Beautiful property but the mattress and towels need upgrading.
Lyn
Lyn, 2-night romance trip
Verified Expedia guest review
4/10 Fair
Dec 12, 2022
Disappointing rating as a 5-star hotel. Far from the city with limited shuttle options.
Carmen
Carmen, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Nov 6, 2022
Comfortable room, helpful staff, great breakfast, great pool, great location, free bus to town
Brian M
Verified Expedia guest review
10/10 Exceptional
Mar 31, 2022
It was a very nice stay, I will recomend it
Luis
Luis, 2-night trip with friends
Verified Expedia guest review
8/10 Very Good
Jan 10, 2020
Zvi
Zvi, 3-night trip
Verified Hotels.com guest review
4/10 Fair
Jan 10, 2020
Outdated hotel ; not worth the price
Facilities were fine but beyond that rooms need updating clearly
Verified traveler
1-night romance trip
Verified Wotif guest review
8/10 Very Good
Dec 31, 2019
Expected a room with a view considering the amount of time spent.
Verified traveler
5-night family trip
Verified Expedia guest review
8/10 Very Good
Sep 26, 2019
Comfortable and welcoming hotel
The nicest hotel we stayed in during our time in Argentina. Good service. Nice breakfast each morning. Small but relaxing pool - a true delight after a day at the glacier. It was quite far from town, either 300 pesos in a taxi or the hotel run an hourly shuttle but they only do 7-8 runs per day, one just before lunch and the rest throughout the afternoon /evening.
Verified traveler
2-night trip
Verified Hotels.com guest review
8/10 Very Good
Apr 3, 2019
good view, but a little far away from the city center.
Eric
Eric, 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Mar 12, 2019
Hermoso hotel, habitación relativamente pequeña pero muy cómoda, la cama excelente, la vista al lago espectacular. La piscina cubierta es espectacular. El desayuno completo y exquisito. Ubicado en las afueras del centro de la ciudad, difícil llegar caminando, se necesita transfer o coche.
Patricia
Patricia, 1-night romance trip
Verified Expedia guest review
2/10 Poor
Jan 1, 2019
Beds uncomfortable
Bugs in bed
Checked out and they wouldn’t refund us
Verified traveler
2-night family trip
Verified Expedia guest review
8/10 Very Good
Dec 19, 2018
The hotel is modern, quiet, comfortable and clean. Food and drinks from the hotel bar are great value, but the restaurant is expensive.
The hotel is trying really hard to be top notch, but is missing a couple of key facilities such as tea and coffee in the rooms, but overall it’s still an excellent place to stay.
Verified traveler
4-night trip
Verified Expedia guest review
8/10 Very Good
Nov 17, 2018
Nothing to say other than that the lake is a lot further away than shown on the map
richard
richard, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 19, 2018
Lovely
What a lovely hotel and spa! Had a great time at this hotel and it was very close to the city center with free shuttle service. I also took advantage of there wonderful spa service which was professional and reasonably priced. Will be back here again!
EDGAR
EDGAR, 1-night trip with friends
Verified Hotels.com guest review
4/10 Fair
Oct 18, 2018
The hotel is ok, but certainly far from a 5 star.
It is also a quite far from the city center.
The main reason for my complain is that after the check out I was charged on my credit card for extra expenses (thought I detailed during the ckeck out all the consuption from the previous night) and despite 4 enquiries I didn't get a single return from the hotel explaining the additional charge.
LuizBispo
LuizBispo, 5-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 11, 2018
Verified traveler
4-night trip
Verified Expedia guest review
8/10 Very Good
Dec 21, 2017
Clean, Convenient & Comfortable
The hotel is conveniently located with a useful shuttle service 10 minutes from downtown that runs through the day and into late evening. Breakfast is limited - same fare every day with little imagination. Staff are friendly and helpful, but the front desk is always understaffed. If you need assistance settle in for a 10 minute wait. Lunchboxes for day excursions were awful. Pool and spa are excellent.