2/10 Poor
Dec 13, 2024
Baby Moon
This was part two of our baby moon. The staff was very kind and quick at service to bring us additional towels. However, I would describe the hotel as a 2/3 star hotel due to the condition of our not only room but suite. There was tons of black MOLD all in the shower. We noticed it first thing. Even if you couldn’t see you can immediately smell it. Although you can clearly see black mold lining the shower walls and ceiling. I understand bathrooms are hard to keep clean but you could tell the mold had been growing for quite some time they just stopped trying to get rid of it. I expect atleast a clean bathroom in a 5 star hotel suite. That is my main complaint as I am pregnant I can only imagine how much harm breathing in mold has caused me. Although no one should have to breathe in black mold on a vacation. The hotel is definitely due for an update as it still has carpet floors and fabric beds which are known to be bedbug spreaders. The location was excellent would highly recommend the area overall I would just chose a different hotel.
Abbey
Abbey, 4-night trip
Verified Hotels.com guest review
