We arrived around 1 PM. Staff were kind and helpful. Hardly any English spoken, but fortunately I am fluent in Spanish and they could handle that a little better. It was nice to find that the hotel had private parking in a closed underground garage area.
Regarding the room, the view was fabulous and roomy for me, my partner and two children. The down sides were the noisy air conditioning unit, which most people will want to keep on all night. Also the cold water tap sometimes provided warm water. When I complained at the reception desk, I was told that no one, even locals, drink water tap. I should have been warned of this when I checked in. I am glad I didn't drink any. There is a small shop opposite the hotel where you can purchase large bottles of water. We got a five litre which lasted the five days of our stay (the rest of the time you tend to drink cold beer, caipirinha or fruit juice, all of which are inexpensive). Another issue was the jacuzzi in the bathroom. I wanted to have a bath the last night and found the pump wasn't working. Pillows are excellent and beds are comfortable, always a plus! The last night there was a water leak in the balcony and the water flowed into the room, filling the gaps between the tiles. We were checking out at 1 AM, so it wasn't too much of a pain for us, but otherwise it would have interrupted a night's sleep.
Foodwise, the hotel is excellent. Fabulous breakfast. Pools excellent too, and access to the beach with free loungers w/shade.