Pleasant hotel in good waterfront location, decent bar, nice breakfast. Staff and service were nice but unreliable. When we checked in, the receptionist told us we had paid (by credit card), and then after we had left, they threatened to call the police saying we had not paid. Then when we phoned up to pay, a few days later, they could not find our booking, so the saga continues... Don't you realise that not everyone has the time to spend on the phone and mindless webchats trying to sort out your mistakes?