Boutique & Gourmet Hotel Orso Grigio, nestled near the Dolomites, offers a serene retreat with a free breakfast buffet and Italian cuisine at Ristorante dell'Orso. Unwind with a massage at the onsite spa or enjoy some fresh air on the picturesque terrace. With in-room WiFi and plenty of family-friendly activities like skiing, snowboarding and an outdoor playground.
Versciaco-Elmo/Vierschach-Helm Station - 5 min drive
Dobbiaco/Toblach Station - 7 min drive
San Candido/Innichen Station - 9 min walk
Free area shuttle
Free train station pick-up
Free train station drop-off
Restaurants
Riese Haunold Hütte - 12 min drive
Schloss Keller - 6 min drive
Zentralstube - 3 min walk
Pasticceria Wachtler - 1 min walk
ATTO - Suites & Cuisine - 2 min walk
About this property
Boutique & Gourmet Hotel Orso Grigio
Placing you just steps from Dolomites, Boutique & Gourmet Hotel Orso Grigio allows you more time for skiing with ski-in/ski-out access. Guests can indulge in massages at the spa, and Italian cuisine is served at Ristorante dell'Orso, which is open for dinner. Other highlights include a bar/lounge, a sauna, and a steam room. Skiers will appreciate access to ski passes and storage.
Languages
English, German, Italian
More about this property
VISIBILITY
At a glance
Hotel size
28 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 10 PM
Minimum check-in age: 18
Check-out time is 10:30 AM
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8 AM - 10 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children stay free when occupying the parent or guardian's room, using existing bedding
Babysitting*
Pets
Pets allowed (dogs and cats only, 1 total)*
Service animals welcome
Specific rooms only, restrictions apply*
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Onsite carport
Free offsite parking nearby
Transfers
Free train station shuttle
Offsite
Free area shuttle
Other information
Smoke-free property
LOB_HOTELS
Property amenities
Food and drink
Free buffet breakfast each morning 7:30 AM–10:30 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
Free local shuttle
Playground
Babysitting (surcharge)
Children's games
Bed rails
What to do
Hiking/biking trails
Shopping
Access to nearby indoor pool
Bicycle rentals nearby
Golfing nearby
Hiking/biking trails nearby
Skydiving nearby
Sledding nearby
Working away
Business center
Computer station
Conference space
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Laundry service
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Free bicycle rentals
Bike storage
Ski storage
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Terrace
Fireplace in lobby
Arcade/game room
Bicycle parking
Full-service spa
Sauna
Steam room
At least 80% of food locally-sourced
Vegan dining options
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
Locally-owned & organized tours & activities
Local artist showcase
Local culture & ecosystem education
100% renewable energy
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
No plastic soda bottles
No plastic water bottles
Reusable cups only
Reusable tableware only
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Ski
Ski-in/ski-out access
Ski passes
Ski storage
Ski lifts nearby
Ski runs nearby
Downhill skiing nearby
Ski lessons nearby
Snowboarding nearby
Ski rental shops
Snowmobiling nearby
Snowshoeing nearby
ROOM
Room amenities
Be entertained
15-inch flat-screen TV
Cable TV channels
Home comfort
Heating
Minibar
Bathrobes and slippers
Sleep well
Down comforter
Soundproofed rooms
Travel crib
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Private bathroom
Bathtub or shower
Bidet
Eco-friendly toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free newspapers
Free WiFi (speed of 25+ Mbps)
Phone
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Eco-friendly cleaning products provided
Guidebooks/recommendations
Local maps
STAR_OUTLINE
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Dining
Ristorante dell'Orso - This restaurant specializes in Italian cuisine and serves dinner only.
Ristorante dell'Orso - This bistro serves lunch only. Open daily.
MONETIZATION_ON
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 14 years of age.
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Babysitting is available for an extra charge
Cribs/infant beds are available for EUR 50.0 per night
Rollaway beds are available for EUR 150.0 per day
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 30 per pet, per day
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property uses eco-friendly cleaning products.
This property accepts major credit cards and cash.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number IT021077A1RWBQQEP5
National rating
This property has received its official star rating from the local rating authority.
Also known as
Orso Grigio
Orso Grigio Hotel
Orso Grigio Hotel San Candido
Orso Grigio San Candido
Boutique Gourmet Hotel Orso Grigio San Candido
Boutique Gourmet Hotel Orso Grigio
Boutique Gourmet Orso Grigio San Candido
Boutique Gourmet Orso Grigio
& Gourmet Orso Grigio Candido
Boutique & Gourmet Hotel Orso Grigio Hotel
Boutique & Gourmet Hotel Orso Grigio San Candido
Boutique & Gourmet Hotel Orso Grigio Hotel San Candido
HELP_OUTLINE
Frequently asked questions
Are pets allowed at Boutique & Gourmet Hotel Orso Grigio?
Yes, cats and dogs are welcome, with a limit of 1 total. There's a charge of EUR 30 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Boutique & Gourmet Hotel Orso Grigio?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Boutique & Gourmet Hotel Orso Grigio?
Check-in start time: 2 PM; Check-in end time: 10 PM. Check-out time is 10:30 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Boutique & Gourmet Hotel Orso Grigio and nearby?
Have fun with onsite activities like cycling and hiking. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a steam room. Boutique & Gourmet Hotel Orso Grigio also has an arcade and access to a nearby indoor pool.
Are there restaurants at or near Boutique & Gourmet Hotel Orso Grigio?
Yes, Ristorante dell'Orso offers Italian cuisine.
What's the area around Boutique & Gourmet Hotel Orso Grigio like?
Boutique & Gourmet Hotel Orso Grigio is in the heart of San Candido, a short 9-minute walk from San Candido/Innichen Station and 2 minutes' walk from Dolomites.
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Boutique & Gourmet Hotel Orso Grigio Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.8/10
Staff & service
9.8/10
Amenities
9.4/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Excellent
May 31, 2025
Loved our stay at this little boutique hotel located in the center of the town San Candido. The room was neat and spacious, staff were all very friendly. The spa at the top with a surrounding view is a highlight of the stay where we can rest our body after long hikes!
Yealim
Yealim, 3-night trip
10/10 Excellent
Dec 13, 2024
Perfect Hotel Experience!
Beautiful hotel!! Lovely staff!!! I can't wait to come back!! My son and I came into town for the Krampus event and fell in love with San Candido and this hotel! The staff was so friendly and helpful! The Front Desk went above and beyond to help us with questions and getting around. The beds were so comfortable, amenities were lovely!
Cristina
Cristina, 1-night trip
10/10 Excellent
Oct 9, 2024
Very clean. Comfortable. Enjoyed the saunas. Friendly staff. Great breakfast. Very accomodating towards our needs
Verified traveler
2-night trip
10/10 Excellent
Sep 8, 2024
Amazing stay
I thoroughly enjoyed my 3-night stay at the Orso Grigio including the wine tasting and guided hike with Franz.
Thank you for making me feel like a queen with all the luxurious touches. I was even picked up from and dropped off at the train station and given a transport pass for the duration of my stay.
Jennifer
Jennifer, 3-night trip
10/10 Excellent
Oct 9, 2023
There are no words that can be enough to describe our stay here. Everything was excellent !!!!!
First let start with San Candido, a town out of a story book. And in the middle is this hotel. We met the owner Frantz, who is everyday there greeting and make sure you have a great stay.
Rooms are impeccable and very comfortable.
The staff is very friendly and professional and they are willing to help you with anything you need.
Breakfast is superb. Very nice ambience, great selection and abundant.
They include the renting of bicycles and we used them to ride 40 miles to Leinz in Austria. This ia a must do.
Very close to all the mountain attractions.
We will definitely come back.
Marcelo
10/10 Excellent
Apr 22, 2025
Moacyr F A
Moacyr F A, 5-night trip
8/10 Good
Dec 31, 2024
Flavio
Flavio, 2-night trip
10/10 Excellent
Jul 21, 2024
Excellent property. Staff was wonderful specially the front desk and the restaurant staff. A real gem.
Wasim
Wasim, 4-night trip
10/10 Excellent
Jun 9, 2024
O hotel está muito bem localizado. O atendimento e a gentileza de todos foram destaques. Tudo perfeito.
Verified traveler
3-night trip
10/10 Excellent
May 15, 2024
Sehr schönes Boutique Hotel, zentral gelegen, mit bestem Ausblick auf die Berge, gemütlicher Wellness-Bereich und sehr freundliches Personal
Verified traveler
3-night trip
10/10 Excellent
May 9, 2024
Es un pueblo pequeñito pero acogedor., muy bueno para descansar pues es muy tranquilo queda cómo 25 min del pueblo de Cortina de Ampezzo. Si quiere más actividad pues no es el lugar. El personal excelente y con muchos detalles.
Luis
Luis, 4-night trip
10/10 Excellent
Apr 20, 2024
Impecável
Perfeita. Desde a recepção (traslado da estação o o hotel) até o checkout.
Maria de Fátima
Maria de Fátima, 3-night trip
10/10 Excellent
Feb 17, 2024
Trascorrere una vacanza in questo hotel è stata una esperienza meravigliosa. Un ambiente accogliente e pulitissimo. Il personale è gentilissimo, affabile, sempre sorridente, disponibile e attento ad ogni esigenza del cliente. Servizio eccellente. Ristorante superlativo. Il proprietario, Franz, sempre presente, gestisce il suo albergo con grande passione e cura per ogni piccolo dettaglio. Consigliatissimo!
Maria Carmen
Maria Carmen, 7-night trip
10/10 Excellent
May 30, 2022
Top Service, top Lage!
Josef
Josef, 3-night trip
8/10 Good
Mar 7, 2022
Eine Reise wert!!!
Sehr freundliches Personal. Sehr gutes Frühstückbuffet.
Tolle Weinauswahl und sehr gute Küche!
Hildegard
Hildegard, 2-night trip
8/10 Good
Aug 1, 2021
Nice but noisy.
A great hotel with very helpful and friendly staff, particularly the owner who comes around at mealtimes to chat to the guests. The hotel is on the main square in the town and this makes it extremely noisy until the early hours of the morning. Deliveries for the nearby businesses and street cleaning are in full flow by 5am so this is a very noisy place to stay! And by noisy, I mean deafeningly loud. It is not the hotel's fault, but because it was hot and they have no air conditioning or portable electric fans, you have to keep the windows open... so don't expect a good night's sleep in the summer, unfortunately. There is a Tesla supercharger and free parking onsite which is very convenient.
Kevin
Kevin, 3-night trip
10/10 Excellent
Sep 25, 2019
This place is awesome. 4.3 rating is very underrated!!! The breakfast is the best in my life, the staff is nice, there are sauna....etc. Everything is just perfect for a relaxing holiday.
Candy
Candy, 2-night trip
10/10 Excellent
Sep 7, 2019
Il migliore hotel che potessimo scegliere!
Abbiamo passato un weekend a San Candido in questo fantastico hotel nel centro del paese. Abbiamo ricevuto da subito un'ottima accoglienza. A gran sorpresa abbiamo scoperto che il costo del noleggio delle biciclette era incluso in quello dell'albergo, così come l'ingresso alla piscina di San Candido.
Molto piacevoli la sauna e il bagnoturco all'ultimo piano, l'albergo fornisce tutto il necessario per potervi accedere (ciabattine, teli, ecc). Colazione ottima (c'era anche il miele direttamente dal favo).
Per un prossimo soggiorno a San Candido prenoteremo sicuramente di nuovo qui!
Eleonora
Eleonora, 2-night trip
8/10 Good
Jul 26, 2019
Viva San Candido !!!
La posizione è davvero fantastica (proprio sulla piazza centrale e sulla via pedonale perfetta per lo shopping e nel mezzo di tutti gli eventi). Nonostante questo la tranquillità non ne patisce minimamente. Servizio impeccabile, molti benefit e una cucina molto ricercata. Completano il tutto il bar con i tavoli in posizione ultra strategica (area pedonale e scorcio sul Baranci) ed una fornitissima enoteca. Peccato esser rimasti solo cinque giorni
Gian Luigi
Gian Luigi, 5-night trip
10/10 Excellent
Apr 29, 2019
Siamo stati ospiti per un week end ci siamo trovati benissimo pulitissimo, personale sempre disponibile e gentile e preparato. Camera spaziose e munite di ogni comfort. ci ritorneremo.
Verified traveler
2-night trip
10/10 Excellent
Mar 10, 2019
Sergio
Sergio, 4-night trip
10/10 Excellent
Feb 25, 2019
ci siamo trovati benissimo, il titolare una persona squisista, e le sorprese che giornalmente riservava sono state graditissime, i dolcetti, il vin brulè, la serata particolare, ogni giorno una coccola...
Verified traveler
3-night trip
10/10 Excellent
Feb 25, 2019
Personale super cordiale, ottimi servizi. Qualità del cibo ottima sia a colazione che a cena.
Davide
Davide, 1-night trip
8/10 Good
Dec 10, 2018
Bellissima esperienza , posizione stupenda, parcheggio a due passi
Verified traveler
2-night trip
10/10 Excellent
Oct 29, 2018
COMFORT E RELAX IN PIENO CENTRO
Posizione centralissima, aperitivo offerto con vino ed affettati e formaggi di qualità. Una coccola da concedersi ogni tanto