In downtown Dallas, Holiday Inn Express Hotel & Suites DALLAS WEST is where relaxation meets convenience. Take a dip in the indoor pool or unwind with dry cleaning/laundry services and a spa tub. With high-speed WiFi, 24-hour gym access, and helpful staff on hand to make your stay seamless.
Kay Bailey Hutchison Convention Center - 8 min drive - 10.5 km
Reunion Tower - 8 min drive - 9.6 km
Bishop Arts District - 8 min drive - 7.7 km
American Airlines Center - 9 min drive - 11.0 km
Dallas Market Center - 9 min drive - 12.6 km
Getting around
Dallas-Fort Worth Intl. Airport (DFW) - 22 min drive
Love Field Airport (DAL) - 26 min drive
Dallas Union Station - 13 min drive
West Irving Station - 15 min drive
Dallas Medical-Market Center Station - 16 min drive
Restaurants
Chick-fil-A - 5 min walk
Whataburger - 3 min walk
Starbucks - 5 min walk
Domino's Pizza - 4 min drive
The Mixing Bowl Bakery - 3 min drive
About this property
Holiday Inn Express Hotel & Suites DALLAS WEST by IHG
At Holiday Inn Express Hotel & Suites DALLAS WEST by IHG, you'll be within a 10-minute drive of Kay Bailey Hutchison Convention Center and American Airlines Center. Guests can take a dip in the indoor pool or visit the 24-hour fitness center for a workout. Also, Dallas Market Center and Dealey Plaza are within a short drive. Fellow travelers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
89 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 1 AM
Contactless check-in available
Check-out time is 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Children
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 6:00 AM–9:30 AM
Traveling with children
Grocery/convenience store
Working away
Business center
Meeting rooms
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Facilities
Safe-deposit box at front desk
24-hour fitness center
An indoor pool
Hot tub
Banquet hall
Accessibility
Braille/raised signage
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
In-room safe
Fees & policies
Policies
Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Also known as
Holiday Inn Express DALLAS WEST
Holiday Inn Express Hotel DALLAS WEST
Holiday Inn Express Hotel And Suites Dallas West
Holiday Inn Express Hotel Suites DALLAS WEST
Inn Express DALLAS WEST
Frequently asked questions
Does Holiday Inn Express Hotel & Suites DALLAS WEST by IHG offer free cancellation for a full refund?
Yes, Holiday Inn Express Hotel & Suites DALLAS WEST by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Express Hotel & Suites DALLAS WEST by IHG?
Yes, there's an indoor pool.
Are pets allowed at Holiday Inn Express Hotel & Suites DALLAS WEST by IHG?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Express Hotel & Suites DALLAS WEST by IHG?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Express Hotel & Suites DALLAS WEST by IHG?
Check-in start time: 3 PM; Check-in end time: 1 AM. Check-out time is 11 AM. Contactless check-in and check-out are available.
What is there to do at Holiday Inn Express Hotel & Suites DALLAS WEST by IHG and nearby?
Holiday Inn Express Hotel & Suites DALLAS WEST by IHG has an indoor pool and a 24-hour fitness center, as well as a hot tub.
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Holiday Inn Express Hotel & Suites DALLAS WEST by IHG Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.6/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Jan 23, 2025
Everything was clean the bed was super comfy breakfast was great loved the pool being open till mid night
Daniel
Daniel, 3-night trip
10/10 Exceptional
Nov 16, 2024
We loved the breakfast!
Ruth
Ruth, 2-night trip
6/10 Good
Mar 2, 2025
It’s a decent hotel.. close to multiple places including Walmart. The air conditioner was so loud, the knob to the bathroom was broken we had to open it with scissors issued from the front desk, handle to toilet was broken. We checked out a day early and have not got refunded the $50 deposit.
Paula
Paula, 2-night trip
10/10 Exceptional
Nov 30, 2024
This hotel was close to where our family lives and was very easy to get to. It was quiet and clean and the staff was very friendly.
Stacey
Stacey, 1-night trip
10/10 Exceptional
Sep 22, 2024
Great stay
Dominque
Dominque, 2-night trip
10/10 Exceptional
Nov 3, 2024
Thanks for the nice stay
Laquisha
Laquisha, 1-night trip
10/10 Exceptional
Jan 12, 2025
Cotton Bowl attendees
Good breakfast. Friendly staff. Clean rooms and dining area. Pump on shampoo dispenser was broke and I failed to tell staff otherwise they would have taken care of it.
Verified traveler
2-night trip
8/10 Very good
Dec 2, 2024
The room was clean and spacious.
Irma
Irma, 2-night trip
8/10 Very good
Oct 19, 2024
Had a great experience. Hotel was very clean an accommodating. Second time staying here.
Yolanda
Yolanda, 3-night trip
4/10 Fair
Feb 17, 2025
I called the hotel before booking the room and asked if the TV had YouTube on it. They ensured me that all the TVs had YouTube… they lied. The TVs do not have YouTube
Kevin
Kevin, 2-night trip
10/10 Exceptional
Oct 24, 2024
Very clean and excelente service
Monica Alejandra
Monica Alejandra, 3-night trip
8/10 Very good
Sep 20, 2024
Convenient location
Jackye
Jackye, 1-night trip
10/10 Exceptional
Jun 20, 2024
Great stay
This was a great stay and clean also the pool was open.
Lisa
Lisa, 2-night trip
8/10 Very good
Aug 28, 2024
Good location
silvia
silvia, 1-night trip
8/10 Very good
Dec 20, 2024
Only negative is that they didn’t have enough luggage carts. There were only 2 when we checked in and none available when we checked out.
jennifer
jennifer, 2-night trip
8/10 Very good
Oct 18, 2024
Nice place
Great stay, just wish the hot tub was working. Maybe it will be fixed next time I stay.
Josh
Josh, 3-night trip
10/10 Exceptional
Aug 11, 2024
I loved everything about it, if they served decaf coffee to their guests all day would have loved it even more
Hugo and Mary
Hugo and Mary, 3-night trip
10/10 Exceptional
Aug 13, 2024
Very nice experience
Heverson
Heverson, 5-night trip
4/10 Fair
Dec 16, 2024
Meh
The lady at the front desk was absolutely amazing! However, there were children running through the lobby from the pool unaccompanied by any supervision. The floor was constantly wet with no wet floor signs. At one point, the two elevators were out of service, which is very inconvenient since my mother just had knee replacement surgery. We were very underwhelmed by our stay and very unimpressed by everything except the lady that checked us in.
Melissa
Melissa, 1-night trip
8/10 Very good
Dec 3, 2024
Breakfast was lacking
Two separate mornings, breakfast was limited. No pancakes, cinnamon rolls, or hot chocolate. I was tood morning 1 these would be there later that day on their food delivery, but morning 2 still did not have the full breakfast.
Verified traveler
2-night trip
10/10 Exceptional
Nov 26, 2023
Great place to stay , very close to downtown Dallas
noe
noe, 1-night trip
6/10 Good
Oct 15, 2024
Some areas were still under construction
Kimeca
Kimeca, 1-night trip
10/10 Exceptional
Jun 25, 2023
Great, clean hotel with friendly staff and a good breakfast.
Verified traveler
1-night trip
10/10 Exceptional
Nov 13, 2022
Great place to stay, everything great and great location