10/10 Exceptional
Aug 27, 2024
Wonderful stay with attentive staff
We stayed at Illas because our original hotel was overbooked, however, in the end we were so happy to have stayed here! The staff is available 24 hours a day and they were all super friendly, attentive and helpful.
The hotel is located just 30 seconds off a main street in the lower part of town which made for an easy walk, they have a little corner with water, drink and snacks you can buy, general services such as taxis and laundry all easily arranged and everything can be paid by card.
Rooms are comfy, we had a gigantic bed and were given extra blankets and a heater. Hot water was always available and the room was sparkling clean.
Breakfast was absolutely great, with breads, fruits and cereals, for days when we had early trips a little snack bag was provided.
Overall a wonderful stay, we were super comfortable throughout our 6 night trip and happy to have ended up here!
Verified traveler
5-night trip
Verified Hotels.com guest review