No way to get any customer service as there are no onsite hotel staff. You call and they are nice, but cannot help. They said that they offered an included breakfast, all three of us saw it on their website, then it was removed, and when we called about it, they denied they ever offered breakfast and asked us to prove it. Overall a rude experience. Rooms were like caves, dark, depressing, and looking out on a dark cement area, walls were institutional grey with darker grey accents. Over all an uncomfortable, inconvenient experience. This would be great for the under 30 crowd who don’t want any human contact.