In the heart of Logroño City Centre, Hotel Sercotel Portales offers a tranquil retreat. Relax with a massage or spa services and enjoy free in-room WiFi, laundry services, and coffee/tea in the lobby.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Parking available
24/7 front desk
Pet friendly
Laundry facilities
Air conditioning
Non-smoking
Main amenities (12)
Daily housekeeping
Breakfast available
Self parking
24-hour front desk
Coffee/tea in a common area
Car rentals on site
Library
Front-desk safe
Laundry service
Self-serve laundry
Multilingual staff
Free newspapers in the lobby
Feel at home (6)
Private bathroom
Cable/satellite TV service
Daily housekeeping
Laundry facilities
Elevator
Minibar
The current price is NT$1,783
NT$1,783
NT$1,961 total
includes taxes & fees
Feb 23 - Feb 24
Room options
Available filters for rooms
Showing 5 of 5 rooms
View all photos for Superior Twin Room
Superior Twin Room
Highlights
Air conditioning
Flat-screen TV
Bidet
Private bathroom
Hair dryer
Minibar
Cable/satellite channels
Desk
Mountain view
Sleeps 2
2 Twin Beds
View all photos for Superior Double Room (Boutique)
Concatedral Santa Maria de La Redonda - 5 min walk
Shell Spur Amphitheater - 7 min walk
Sala de Exposiciones Ibercaja - 8 min walk
Bodegas Franco Espanolas - 11 min walk
Getting around
Logrono (RJL-Agoncillo) - 21 min drive
Logroño Railway Station (LGV) - 20 min walk
Logroño Station - 20 min walk
Alcanadre Station - 35 min drive
Restaurants
Odeon Café - 2 min walk
Letras de Laurel - 3 min walk
Blanco y Negro - 3 min walk
Bar Soriano - 2 min walk
Clandestino - 1 min walk
About this property
Hotel Sercotel Portales
Hotel Sercotel Portales is a great choice for a stay in Logroño. Fellow travelers love the helpful staff.
Languages
English, French, Spanish
At a glance
Hotel size
48 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Express check-in/out available
Late check-in subject to availability
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (EUR 15 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
Coffee/tea in a common area
Services
24-hour front desk
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Library
Accessibility
Wheelchair accessible
Elevator
Low-height counter/sink
Grab bar near toilet
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Iron/ironing board (on request)
Freshen up
Private bathroom
Shower only
Hair dryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 13.50 for adults and EUR 13.50 for children
Children & extra beds
Rollaway beds are available for EUR 33.0 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 20 per pet, per night
Parking
Self parking costs EUR 15 per day
Policies
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts major credit cards. Cash is not accepted.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Hotel Sercotel Portales
Hotel Sercotel Portales Logrono
Sercotel Portales
Sercotel Portales Logrono
Portales Hotel Logroño
Hotel Sercotel Portales Logroño
Sercotel Portales Logroño
Sercotel Portales
Hotel Hotel Sercotel Portales Logroño
Logroño Hotel Sercotel Portales Hotel
Hotel Hotel Sercotel Portales
Sercotel Portales Logrono
Hotel Sercotel Portales Hotel
Hotel Sercotel Portales Logroño
Hotel Sercotel Portales Hotel Logroño
Frequently asked questions
Does Hotel Sercotel Portales offer free cancellation for a full refund?
Yes, Hotel Sercotel Portales does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Sercotel Portales?
Yes, cats and dogs are welcome. There's a charge of EUR 20 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Sercotel Portales?
Yes. Self parking costs EUR 15 per day.
What are the check-in and check-out times at Hotel Sercotel Portales?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
What's the area around Hotel Sercotel Portales like?
Hotel Sercotel Portales is in Logroño City Centre, a short 2-minute walk from Calle del Laurel and 5 minutes' walk from Concatedral Santa Maria de La Redonda.
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Hotel Sercotel Portales Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 19, 2024
A good stopover enroute to ferry ports.
A good hotel well-situated for the city centre and the fantastic tapas bars Logrono is known for.
Stephen
Stephen, 1-night trip
8/10 Very good
Aug 15, 2024
We enjoyed our stay.
Vanessa
Vanessa, 1-night trip
10/10 Exceptional
Jun 7, 2024
very nice hotel
Hanne
Hanne, 1-night trip
10/10 Exceptional
Jul 24, 2024
In the centre of Logrono yet lovely and quiet and dog friendly
Janet
Janet, 1-night trip
10/10 Exceptional
Apr 13, 2024
Great location
Great value hotel in a perfect location, very helpful staff and nicely clean
Martin
Martin, 3-night trip
10/10 Exceptional
May 15, 2024
Very clean and comfortable hotel. Excellent service from all personnel.
Manuel
Manuel, 1-night trip
10/10 Exceptional
Jul 29, 2024
Great hotel & great location
Hotel was very clean & tidy with friendly staff. Room had small welcome extras like toothbrushes & toothpaste and it’s ideally situated for the pinchos streets of the city. It’s also close to the old historic city wall. I recommend this hotel and I will be returning to the wonderful city and this hotel.
Carl
Carl, 2-night trip
8/10 Very good
Oct 5, 2024
Staff was very friendly and the location was excellent. The only issue is that the guests upstairs were quite loud (walking, rolling suitcases??) and it was very intrusive. I never heard other guests on our floor but there must be little insulation between floors.
Greer
Greer, 2-night trip
10/10 Exceptional
Oct 28, 2023
Great experience
Great stay at a modern, clean, conveniently located hotel with a great staff. Would definitely stay again.
Brian
Brian, 2-night trip
10/10 Exceptional
Sep 18, 2023
This hotel was excellent; location (in city center)and staff super friendly. Our room was spacious and super clean. Overall great stay!
Raquel
Raquel, 2-night trip
8/10 Very good
Sep 13, 2023
Great location. Lively area
marisa
marisa, 1-night trip
8/10 Very good
Sep 20, 2024
Great, but no duvet or blanket
It’s a lovely hotel close to great restaurants and also the path out of the city for the Camino. There was only a sheet on the bed and no duvet or blanket. I froze. I had to use a spare pillow to try and warm one side of me.
Janet
Janet, 1-night trip
10/10 Exceptional
Oct 12, 2023
Great stay while on Camino
We liked the location of the hotel-easy walking to restaurants and sights. I liked having a fan in the room. The bed was comfortable.
Karen
Karen, 1-night trip
10/10 Exceptional
Jun 19, 2024
Great location. Nice staff. Clean rooms. Need to update their instructions on how to arrive by care. A mañ with arrow would be nice as well as a description on semi-pedestrian street used to get to the hotel. Overall we enjoyed our stay and would stay here again in the future.
Alberto
Alberto, 1-night trip
10/10 Exceptional
Jul 25, 2024
Perfect Hotel in Logrono!
Fantastic location in Logrono, walking distance to many cafes, restaurants, sites and shops. Front desk staff were incredibly helpful and even made telephone calls on our behalf to arrange cabs from / to the hotel after identifying a cab company in a different city (Calahorra) for us because we do not speak Spanish. Pointed us to Info to help us plan tours. (Vineyard & Winery Tour with Inma was amazing!!) Rooms were clean, comfortable and spacious. Nice view from the window. Breakfast was good. 4 night stay. Would stay again! Highly recommend!
Mathil
Mathil, 4-night trip
10/10 Exceptional
Sep 24, 2022
Great location. Helpful and friendly staff. The room and lobby was clean. I would recommend to stay here if visiting Logrono.
Frank
Frank, 1-night trip
10/10 Exceptional
Oct 21, 2023
The hotel was in a perfect location, close to a concentration of tapas bars. The view from our room was beautiful. The only downside was that the hotel was hard to find as it was on a side street with not a lot of visible signage. Staff was friendly and helpful. We would stay here again.
William
William, 2-night trip
10/10 Exceptional
Nov 1, 2022
Nice hotel in central Logroño
Nice hotel on edge of central Logroño.
Parking is a problem in the area but we made it work!
Alan
Alan, 3-night trip
6/10 Good
Sep 21, 2023
Just a basic room /amenities in a good location. Clean, safe, and good enough for a short stay - we've been there for one night only. Parking and the car elevator are a bit tight.
Michael
10/10 Exceptional
Nov 29, 2022
Great location in the Old Town. Small hotel with helpful staff close to shops snd lively weekend night life. Logoños was an unexpected treat. Good pinchos all around.
William
10/10 Exceptional
May 12, 2023
Great position for old town
The hotel is perfectly positioned for access to the tapas area, and shops within 5 minutes walk.
We visited a wine-tasting bodega within 25 mins. walk.
George
George, 3-night trip
10/10 Exceptional
May 28, 2023
It is very good the only thing the a/c could not be program cool. It was a bit warm but good place
Elina
Elina, 3-night trip
6/10 Good
Sep 24, 2022
The hotel is fine but for the fact that the walls are too thin and noise is heard everywhere...in other rooms, in hallways, etc.. which makes sleeping difficult. Breakfast was good. Location is great, but not quiet.
Roger
Roger, 1-night trip
8/10 Very good
Jun 15, 2024
Well situated but could be better
Not the same standard as the Sercotel we stopped at in Vitoria-Gatiez. A bit tired. Little things like the shower head wouldn't stay in place. The sink plug didn't hold water. But hotel ideally situated for the Old Town right at the top of the main way through. A bit difficult tto find. Follow the yellow hotel signs even if they seem to be taking you into pedestrian areas.
Brian
Brian, 1-night trip
10/10 Exceptional
Oct 11, 2023
Hotel was in nice are? But the only thing I didn’t like was that the Air conditioner at night didn’t work because they have the the thermostat outside so the only thing that was working at night was the central fan that was what the front lady told me, and during the day when you leave the room and remove the room card key it would turn the power off so the AC will turn off, what I did was that I put a old plastic card so it won’t turn off.