Located near the Sarit Centre and The Aga Khan University Hospital, The Crossroads Hotel Westlands offers a warm welcome with in-room WiFi and laundry facilities. Connect with helpful staff, unwind at the conference space, or enjoy luggage storage. Previous guests praise their attentive service.
VIP Access
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Airport transfer
Air conditioning
24/7 front desk
Pet friendly
Laundry facilities
Free parking
Main amenities (10)
Daily housekeeping
Breakfast available
3 meeting rooms
Airport shuttle
24-hour front desk
Air conditioning
Self-serve laundry
Conference space
Concierge services
Luggage storage
Feel at home (6)
Children stay free
Television
Daily housekeeping
Laundry facilities
Blackout drapes/curtains
Elevator
Room options
Available filters for rooms
Showing 9 of 9 rooms
Executive Room
Highlights
Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
Sleeps 3
1 King Bed
View all photos for Comfort Triple Room, 3 Twin Beds
Comfort Triple Room, 3 Twin Beds
8.08.0 out of 10
Very good
1 review
(1 review)
Highlights
Air conditioning
Free cribs/infant beds
Mini-fridge
Dining table
Smart TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
34 sq m
Sleeps 3
3 Twin Beds
Junior Room
Highlights
Separate sitting area
Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
City view
Sleeps 3
1 King Bed OR 2 Twin Beds
View all photos for Deluxe Twin Room
Deluxe Twin Room
Highlights
Air conditioning
Mini-fridge
Smart TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
Electric kettle
26 sq m
Sleeps 2
2 Twin Beds
View all photos for Studio Suite
Studio Suite
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Air conditioning
Free cribs/infant beds
Mini-fridge
Dining table
Smart TV
Separate bedroom
Premium bedding
Sofa bed
34 sq m
Sleeps 3
1 King Bed
View all photos for Executive Double Room
Executive Double Room
8.08.0 out of 10
Very good
1 review
(1 review)
Highlights
Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
31 sq m
Sleeps 2
1 King Bed
View all photos for Superior Double Room
Superior Double Room
9.69.6 out of 10
Exceptional
4 reviews
(4 reviews)
Highlights
Air conditioning
Mini-fridge
Smart TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
Electric kettle
24 sq m
Sleeps 2
1 Queen Bed
View all photos for Family Suite
Family Suite
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Premium bedding
Sofa bed - twin
Separate bedroom
Blackout drapes/curtains
66 sq m
2 bedrooms
Sleeps 4
2 Twin Beds and 1 King Bed
View all photos for Deluxe Double Room, 1 Queen Bed, Non Smoking, City View
Deluxe Double Room, 1 Queen Bed, Non Smoking, City View
The Aga Khan University Hospital - 4 min drive - 2.6 km
Yaya Centre - 6 min drive - 4.4 km
United Nations Office at Nairobi - 8 min drive - 5.1 km
Getting around
Nairobi (WIL-Wilson) - 15 min drive
Jomo Kenyatta Intl. Airport (NBO) - 30 min drive
Syokimau Station - 27 min drive
Nairobi Station - 27 min drive
Syokimau SGR Railway Station - 28 min drive
Airport shuttle (surcharge)
Restaurants
Blue Martini - 8 min walk
Milan Kenya - 3 min walk
Connect Coffee - 8 min walk
Open House Restaurant - 14 min walk
Shamura - 2 min walk
About this property
The Crossroads Hotel Westlands
Located just 4.3 mi (6.9 km) from the airport, The Crossroads Hotel Westlands offers a shuttle (available 24 hours). Guests will have free perks like WiFi and self parking. Also, United Nations Office at Nairobi and Thika Road Mall are within a short drive. Fellow travelers love the helpful staff.
Languages
English, Swahili
More about this property
VISIBILITY
At a glance
Hotel size
34 rooms
Arriving/Leaving
Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 11:00 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (10 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (dogs and cats only, 1 total)*
Service animals welcome
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Designated smoking areas
LOB_HOTELS
Property amenities
Food and drink
Full breakfast (surcharge) each morning 6:00 AM–10:00 AM
Traveling with children
Children stay free (see details)
Working away
3 meeting rooms
Conference space (710 square feet)
Services
24-hour front desk
Concierge services
Laundry facilities
Luggage storage
Romance packages
Accessibility
Elevator
Wheelchair-accessible path to elevator
Handrails in stairways
Well-lit path to entrance
Area rugs in room
Thin carpet in room
ROOM
Room amenities
Be entertained
43-inch Smart TV
Satellite TV channels
Home comfort
Air conditioning
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Premium bedding
Freshen up
Rainfall showerhead
Shower only
Free toiletries
Hair dryer (on request)
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Desk chair
Food and drink
Mini-fridge
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
MONETIZATION_ON
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately USD 7 for adults and USD 4 for children
Airport shuttle service is offered for an extra charge of USD 25 per person (one-way)
Children & extra beds
Rollaway beds are available for USD 20.0 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 10 per accommodation, per stay
Policies
Long-term renters welcome.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
The Crossroads Westlands
The Crossroads Hotel Westlands Hotel
The Crossroads Hotel Westlands Nairobi
The Crossroads Hotel Westlands Hotel Nairobi
HELP_OUTLINE
Frequently asked questions
Are pets allowed at The Crossroads Hotel Westlands?
Yes, cats and dogs are welcome, with a limit of 1 total. There's a charge of USD 10 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at The Crossroads Hotel Westlands?
Yes, there's free self parking.
Is airport shuttle service offered by The Crossroads Hotel Westlands?
Yes, an airport shuttle is available. The charge is USD 25 per person one-way.
What are the check-in and check-out times at The Crossroads Hotel Westlands?
Check-in start time: noon; Check-in end time: anytime. Check-out time is 11:00 AM.
Is there an onsite casino at The Crossroads Hotel Westlands?
No, this hotel doesn't have a casino, but Lucky 8 Casino (8-min drive) is nearby.
What is there to do at The Crossroads Hotel Westlands and nearby?
Recommended spots to visit include Nairobi National Museum (13-min walk) and Sarit Centre (15-min walk), along with The Aga Khan University Hospital (1.9 mi) and Yaya Centre (3.1 mi).
What's the area around The Crossroads Hotel Westlands like?
The Crossroads Hotel Westlands is a short 13-minute walk from Nairobi National Museum and 15 minutes' walk from Sarit Centre.
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The Crossroads Hotel Westlands Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.6/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Service staff
Location
Room
What guests liked
Breakfast was simple but authentic and tasted very nice with a really good selection. (3 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
Jul 9, 2025
Great hotel, would always visit when im in Nairobi.
Timothy
Timothy, 1-night trip
10/10 Excellent
Jul 9, 2025
I liked that it was very close to the Airport and also close to Parklands where I had business. It was also very quiet making sleep easy
Timothy
Timothy, 1-night trip
6/10 Okay
Jul 27, 2025
Good sized room and clean. Hotel reception is on 5th floor. It was a saturday night and there seems to be a nught club close by with kiud music all night. Couldn't sleep
Rosette
Rosette, 1-night trip
10/10 Excellent
Dec 9, 2024
Beautiful place
Simeon
Simeon, 1-night trip
10/10 Excellent
Feb 18, 2024
Great place, would stay there again.
Alexander
Alexander, 3-night trip
10/10 Excellent
Feb 3, 2025
nice place. good value
Steven
Steven, 2-night trip
8/10 Good
Dec 9, 2024
all amenities close by
Misheck
Misheck, 1-night trip
10/10 Excellent
Feb 26, 2025
We had a wonderful experience--the staff were friendly and very responsive to our needs. The room was excellent--a lot of space, a great view and lots of amenities. The complementary drink was also a nice touch! The surrounding area provides lot of entertainment and shopping options.
Zewelanji
Zewelanji, 1-night trip
10/10 Excellent
Jan 4, 2024
This hotel has super comfortable rooms.i recommend it
Philip
Philip, 6-night trip
8/10 Good
Nov 9, 2024
Nice choice!
Great hotel
Celia
Celia, 3-night trip
10/10 Excellent
Jan 11, 2025
Anniversary Stay
I had an amazing Time and the staff were so great. Would absolutely recommend. Totally worth it
Brian
Brian, 1-night trip
8/10 Good
Jun 29, 2024
The hotel is located in a good area. A number of malls are close by and ample dining.
Dut
Dut, 6-night trip
10/10 Excellent
Sep 15, 2024
Nice stay in Nairobi
Very helpful and friendly staff. Good location
Javier
Javier, 2-night trip
8/10 Good
Jan 15, 2025
Quick stop, clean.
Karlie
Karlie, 1-night trip
8/10 Good
Sep 17, 2024
Great location
I checked in a day early. Had great service throughout my stay. Loved the location and would stay here again.
D Robert
D Robert, 1-night trip
10/10 Excellent
Aug 9, 2024
Will book again.
Excellent staff, very friendly. Good location.
Colin
Colin, 3-night trip
10/10 Excellent
Jun 4, 2024
Amazing stay
Absolutely amazing! From check-in to check-out. Staff is attentive to anything you need. I highly recommend this hotel.
Tonya
Tonya, 2-night trip
10/10 Excellent
Jan 27, 2024
Great value for money
Clean room, nice bathroom, great staff.
Quentin
Quentin, 1-night trip
8/10 Good
Feb 16, 2025
It was great. The only complaint would be the breakfast buffet was not great.
They had pancakes but no butter or syrup for them.
Allen
Allen, 4-night trip
10/10 Excellent
Mar 18, 2025
The staff did a really great job housekeeping was always on the ball. The breakfast is definitely worth the investment Great way to start a day with areally nice selection. Depending on the activities you have planned the convenience of the location will make a big difference. For me it was quite a bit of travel to try to get out to any of the Safari and interactivities. But any of the Ubers was quick to take care of that.
William
William, 9-night trip
10/10 Excellent
May 29, 2023
My vacation in nairobi
It was really good stay and i liked the location it was perfect for me
Mohammed
Mohammed, 2-night trip
10/10 Excellent
Aug 21, 2024
The staff was amazing for the security guards to front desk. It was five star service.
Sowazttoe
Sowazttoe, 6-night trip
10/10 Excellent
Nov 6, 2024
As expected, got all the benefits that Expedia promised.
Thongpraparn
Thongpraparn, 4-night trip
10/10 Excellent
Mar 4, 2024
2 night stay with family
Staff (esp Elijah at the front desk) were very friendly and attentive to our needs. Genuinely warm and hospitable.