The hotel itself was quite nice, clean and near all the attractions we wanted to see. We had no complaint.
During our stay, there were two front desk staff members, one in the day, one in the evening. The gentleman who worked during the evening was a pure pleasure to work with, very friendly, and quite helpful during our stay.
The female front desk staff person who worked both days during our stay was the complete opposite. If asked specifically about her, it my opinion she would benefit from additional customer service training.
Overall, our entire family still enjoyed the hotel and your beautiful city.