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VOI Arenella Resort

4.0 star property
Beachfront hotel with spa, near Punta Asparano Beach

Choose dates to view prices

Photo gallery for VOI Arenella Resort

Relax by the serene pool surrounded by lounge chairs and palm trees.
Relax in a serene space with a large bed, a cozy throw blanket, and a potted plant.
Relax on the deck with ocean views, surrounded by comfortable sun loungers and shaded areas.
Relax in comfort under the shade of our beachside umbrellas and lounge chairs.
Enjoy meals in this elegant dining area with a large round table and comfortable seating.
Escape to VOI Arenella Resort, nestled near the Temple of Apollo and Archaeological Park of Neapolis. Relax on a sun lounger by the private beach, indulge in Mediterranean cuisine at one of three restaurants, or unwind with a spa treatment.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Airport transfer
  • Bar
  • Electric vehicle charging point
  • Gym
  • Spa
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Free supervised childcare
  • Free beach shuttle
  • Outdoor tennis court
  • Fitness center
  • Sauna
  • Steam room
  • Beach umbrellas

For families (6)

  • Babysitting (surcharge)
  • Children's pool
  • Children's club (surcharge)
  • Playground on site
  • Private bathroom
  • Television

Room options

Available filters for rooms
Showing 24 of 24 rooms

View all photos for Family Premium

Relax in a serene space with a large bed, a cozy throw blanket, and a potted plant.

Family Premium

Highlights

Furnished balcony or patio
Air conditioning
TV
Renovated in 2021
Blackout drapes/curtains
Separate bedroom
Private bathroom
Bidet
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Premium (3 adulti)

Relax in a serene space with a large bed, a cozy throw blanket, and a potted plant.

Family Premium (3 adulti)

Highlights

Furnished balcony or patio
Air conditioning
TV
Renovated in 2021
Blackout drapes/curtains
Separate bedroom
Private bathroom
Bidet
  • 34 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Tripla Comfort 2 Adulti + 1 Bambino

Relax in comfort with a large bed, desk, and TV, plus a window with curtains and a cozy seating area.

Tripla Comfort 2 Adulti + 1 Bambino

Highlights

Furnished balcony or patio
Air conditioning
TV
Renovated in 2021
Blackout drapes/curtains
Separate bedroom
Private bathroom
Bidet
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Premium Double Room

Relax in a spacious room with a large bed, nightstand, and table with a lamp, offering a view of lush greenery through a sliding glass door.

Premium Double Room

Highlights

Furnished balcony or patio
Air conditioning
TV
Renovated in 2021
Blackout drapes/curtains
Separate bedroom
Private bathroom
Bidet
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Double Room Single Use

Relax in a spacious room with a large bed, nightstand, and table with a lamp, offering a view of lush greenery through a sliding glass door.

Premium Double Room Single Use

Highlights

Furnished balcony or patio
Air conditioning
TV
Renovated in 2021
Blackout drapes/curtains
Separate bedroom
Private bathroom
Bidet
  • 23 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Double Room

Relax in a serene bedroom with a large bed, bedside table, and mirror.

Superior Double Room

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
TV
Renovated in 2021
Renovated in 2017
Blackout drapes/curtains
Separate bedroom
  • 34 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Room (4 adults)

Relax in this stylish room with a sofa, dining table, and cabinet, set amidst large windows and a tiled floor.

Family Room (4 adults)

Highlights

Furnished balcony or patio
Air conditioning
TV
Renovated in 2021
Blackout drapes/curtains
Separate bedroom
Private bathroom
Bidet
  • 34 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Classic Triple Room

Relax in this inviting space with a large bed, a comfortable bench, and a window with curtains.

Classic Triple Room

Highlights

Furnished balcony or patio
Air conditioning
TV
Renovated in 2021
Blackout drapes/curtains
Separate bedroom
Private bathroom
Bidet
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Superior Triple Room

Relax in a serene bedroom with a large bed, bedside table, and mirror.

Superior Triple Room

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
TV
Renovated in 2021
Renovated in 2017
Blackout drapes/curtains
Separate bedroom
  • 34 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Triple Room (2 adulti + 1 bambino)

Relax in a serene bedroom with a large bed, bedside table, and mirror.

Superior Triple Room (2 adulti + 1 bambino)

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
TV
Renovated in 2021
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 34 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Quadrupla Comfort 4 Adulti

Relax in comfort with a large bed, desk, and TV, plus a window with curtains and a cozy seating area.

Quadrupla Comfort 4 Adulti

Highlights

Furnished balcony or patio
Air conditioning
TV
Renovated in 2021
Blackout drapes/curtains
Separate bedroom
Private bathroom
Bidet
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Double Room

Relax in comfort with a large bed, nightstand, and small table, plus a potted plant and chair.

Comfort Double Room

Highlights

Furnished balcony or patio
Air conditioning
TV
Renovated in 2021
Blackout drapes/curtains
Separate bedroom
Private bathroom
Bidet
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Junior Suite con bambino

Relax in a comfortable seating area with a green chair and white table, overlooking a scenic outdoor view.

Superior Junior Suite con bambino

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
TV
Renovated in 2021
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Quadrupla Comfort 2 adulti + 2 bambini 2 Adulti + 2 Bambini

Relax in comfort with a large bed, desk, and TV, plus a window with curtains and a cozy seating area.

Quadrupla Comfort 2 adulti + 2 bambini 2 Adulti + 2 Bambini

Highlights

Furnished balcony or patio
Air conditioning
TV
Renovated in 2021
Blackout drapes/curtains
Separate bedroom
Private bathroom
Bidet
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Double Room Single Use

Relax in comfort with a large bed, nightstand, and small table, plus a potted plant and chair.

Comfort Double Room Single Use

Highlights

Furnished balcony or patio
Air conditioning
TV
Renovated in 2021
Blackout drapes/curtains
Separate bedroom
Private bathroom
Bidet
  • 23 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Classic Triple Room (2 adulti + 1 bambino)

Relax in this inviting space with a large bed, a comfortable bench, and a window with curtains.

Classic Triple Room (2 adulti + 1 bambino)

Highlights

Furnished balcony or patio
Air conditioning
TV
Renovated in 2021
Blackout drapes/curtains
Separate bedroom
Private bathroom
Bidet
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Family Room (2 adults + 2 children)

Relax in this stylish room with a sofa, dining table, and cabinet, set amidst large windows and a tiled floor.

Family Room (2 adults + 2 children)

8.0 out of 10
Very good
(1 review)

Highlights

Furnished balcony or patio
Air conditioning
TV
Renovated in 2021
Blackout drapes/curtains
Separate bedroom
Private bathroom
Bidet
  • 34 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Room (3 adults + 1 child)

Relax in this stylish room with a sofa, dining table, and cabinet, set amidst large windows and a tiled floor.

Family Room (3 adults + 1 child)

Highlights

Furnished balcony or patio
Air conditioning
TV
Renovated in 2021
Blackout drapes/curtains
Separate bedroom
Private bathroom
Bidet
  • 34 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 3 Twin Beds

View all photos for Family Premium (2 adulti + 2 bambini)

Relax in a serene space with a large bed, a cozy throw blanket, and a potted plant.

Family Premium (2 adulti + 2 bambini)

Highlights

Furnished balcony or patio
Air conditioning
TV
Renovated in 2021
Blackout drapes/curtains
Separate bedroom
Private bathroom
Bidet
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Tripla Comfort 3 Adulti

Relax in comfort with a large bed, desk, and TV, plus a window with curtains and a cozy seating area.

Tripla Comfort 3 Adulti

Highlights

Furnished balcony or patio
Air conditioning
TV
Renovated in 2021
Blackout drapes/curtains
Separate bedroom
Private bathroom
Bidet
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Superior Junior Suite

Relax in a comfortable seating area with a green chair and white table, overlooking a scenic outdoor view.

Superior Junior Suite

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
TV
Renovated in 2021
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Quadruple Room

Two single beds with blue bedspreads and white pillows, a wooden headboard, and a small table with a vase of flowers.

Classic Quadruple Room

Highlights

Furnished balcony or patio
Air conditioning
TV
Renovated in 2021
Blackout drapes/curtains
Separate bedroom
Private bathroom
Bidet
  • 34 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Family Premium (3 adulti + 1 bambino)

Relax in a serene space with a large bed, a cozy throw blanket, and a potted plant.

Family Premium (3 adulti + 1 bambino)

Highlights

Furnished balcony or patio
Air conditioning
TV
Renovated in 2021
Blackout drapes/curtains
Separate bedroom
Private bathroom
Bidet
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Quadruple Room (2 adults + 2 children)

Two single beds with blue bedspreads and white pillows, a wooden headboard, and a small table with a vase of flowers.

Classic Quadruple Room (2 adults + 2 children)

Highlights

Furnished balcony or patio
Air conditioning
TV
Renovated in 2021
Blackout drapes/curtains
Separate bedroom
Private bathroom
Bidet
  • 34 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

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About the neighborhood

Map
Strada Ognina 47, Syracuse, SR, 96100

What's nearby

  • Arenella Beach - 17 min walk - 1.5 km
  • Ognina Beach - 4 min drive - 1.5 km
  • Fontane Bianche Beach - 14 min drive - 6.8 km
  • Archaeological Park of Neapolis - 16 min drive - 12.7 km
  • Lungomare di Ortigia - 19 min drive - 14.6 km

Getting around

  • Fontanarossa Airport (CTA) - 57 min drive
  • Syracuse Station - 17 min drive
  • Avola Station - 18 min drive
  • Targia Station - 21 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free beach shuttle

Restaurants

  • ‪Bar Valentino di Rubera Maurizio - ‬13 min drive
  • ‪La Spiaggetta - ‬14 min drive
  • ‪El Cubano SAS - ‬10 min drive
  • ‪Ristorante Zio Agatino - ‬12 min drive
  • ‪Ostrica Park - ‬13 min drive

About this property

VOI Arenella Resort

VOI Arenella Resort offers a private beach where you can enjoy beach umbrellas, beachside drinks, and sun loungers. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, facials, and mani/pedis. Ristorante principale, one of 3 restaurants, serves Mediterranean cuisine and is open for breakfast, lunch, and dinner. Other highlights include 2 bars/lounges, a poolside bar, and a fitness center.

All inclusive

All-inclusive room rates at VOI Arenella Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, German, Italian

More about this property

VISIBILITY

At a glance

Hotel size

    • 410 rooms

Arriving/Leaving

    • Check-in time starts at 4:00 PM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 10 AM
    • Contactless check-out available

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Guests with dietary restrictions or food allergies should contact this property in advance.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Babysitting*
    • Free supervised childcare
    • Children's club*

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free uncovered onsite self parking
    • Electric vehicle charging point on site
    • Onsite parking includes off-street options

Transfers

    • Airport shuttle on request (available 24 hours)*

Offsite

    • Area shuttle*
    • Free beach shuttle

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–9:30 AM
  • 3 restaurants
  • 2 bars/lounges
  • Beach bar
  • Poolside bar
  • Coffee/tea in a common area
  • Snack bar/deli

Traveling with children

  • Children's club (surcharge)
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Children's menu
  • Children's games

What to do

  • On a private beach
  • Free beach shuttle
  • Tennis lessons
  • Fitness classes
  • Volleyball
  • Mountain biking
  • Shopping
  • Ecotours nearby
  • Hiking/biking trails nearby

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Free beach shuttle
  • Bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2004
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Communal living room
  • Fitness center
  • 2 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Raised toilet seat
  • Grab bar near toilet
ROOM

Room amenities

Be entertained

  • 24-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Furnished balcony/patio

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
STAR_OUTLINE

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with Turkish bath/hammam.

Dining

Ristorante principale - Overlooking the garden, this buffet restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Pool Pizzeria - This poolside theme restaurant specializes in pizza and serves dinner only. Reservations are required. Open select days.
VOI GUSTO (a pagamento €) - This bar specializes in local cuisine. Guests can enjoy alfresco dining (weather permitting). Open select days.
Ristorante Aretusa (€) - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Reservations are required. Open select days.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.00 per person, per night
  • Resort fee (May 31 - September 29): EUR 7.00 per person, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Beach access
    • Pool access
    • Sporting facilities or equipment
The resort fee applies to guests age 3 and older.

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 77 per vehicle (one-way, maximum occupancy 3)
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Cribs/infant beds are available for EUR 30.0 per day
  • Children's club access is available for an extra charge
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from June to September
  • Guests under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number IT089017A13HHPA92Y

National rating

This property has received its official star rating from the local rating authority.

Also known as

VOI Arenella
VOI Arenella Resort
VOI Arenella Resort Syracuse
VOI Arenella Syracuse
Arenella Hotel Syracuse
Arenella Resort Syracuse
Aw Arenella Hotel Syracuse
VOI Arenella Resort Sicily/Syracuse, Italy
VOI Arenella Resort Hotel
VOI Arenella Resort Syracuse
VOI Arenella Resort Hotel Syracuse
HELP_OUTLINE

Frequently asked questions

Does VOI Arenella Resort offer free cancellation for a full refund?

Yes, VOI Arenella Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at VOI Arenella Resort?

Yes, there are 2 outdoor pools and a children's pool.

Are pets allowed at VOI Arenella Resort?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at VOI Arenella Resort?

Yes, there's free self parking. Electric vehicle charging is available.

Is airport shuttle service offered by VOI Arenella Resort?

Yes, an airport shuttle is available. The charge is EUR 77 per vehicle one-way.

What are the check-in and check-out times at VOI Arenella Resort?

You can check in starting at 4:00 PM. Check-out time is 10 AM. Contactless check-in and check-out are available.

What is there to do at VOI Arenella Resort and nearby?

Have fun with onsite activities such as mountain biking, and improve your game on the tennis courts. Additional recreation onsite includes fitness classes and volleyball. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 2 outdoor swimming pools. VOI Arenella Resort also has 2 bars, a private beach, and a seasonal outdoor pool, as well as a sauna, a steam room, and an arcade.

Are there restaurants at or near VOI Arenella Resort?

Yes, there are 3 onsite restaurants, featuring alfresco dining, Mediterranean cuisine, and garden views.

Does VOI Arenella Resort have any outdoor private spaces?

Yes, every room features a furnished balcony or patio.

What's the area around VOI Arenella Resort like?

VOI Arenella Resort is a short 9-minute walk from Ionian Sea and 17 minutes' walk from Punta Asparano Beach.

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VOI Arenella Resort Reviews

Reviews

8.0

Very Good

8.2/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Loved area
Frank, 2-night trip

10/10 Excellent

It would be great to have hair conditioner in the room. Beautiful grounds and the beach and swim platforms were beautiful.
3-night trip

10/10 Excellent

Unique

The place was excellent the food was amazing staff was friendly
Roberto, 3-night trip

6/10 Okay

Our room was very musty smelling our entire stay even with the air conditioning on!
Philip, 3-night trip

10/10 Excellent

Malik, 3-night trip

8/10 Good

Wir hatten sehr erholsame Ferien. Wir wurden sehr nett und hilfsbereit empfangen, uns wurde sogar extra noch ein kalter Teller bereitgestellt um 22.30 Uhr zum Essen (späte Ankunft). Wir waren in der Vorsaison dort, deshalb noch nicht alles geöffnet, dafür noch nicht so "überfüllt". Rezeption war sehr freundlich und hilfsbereit. Das Zimmer war geräumig und schöner Balkon. Wir hatten sehr ruhiges Zimmer, bequeme Betten, sogar Regendusche. Das Essen war für Buffet gut, immer gute Auswahl. Je nach Wahl leider nur lauwarm oder kalt. Aber Teigwaren wurden immer direkt frisch zubereitet und heiss. Kellner waren freundlich und aufmerksam. Haben sich immer sehr bemüht. Dank Premium Buchung hatten wir reservierten Tisch, was sehr angenehm war. Hotelanlage mit sehr schönem Garten, 3 Pools und Shuttle-Service zum Strand. Eigener grosser Parkplatz, Hotel abgelegen, aber mit Auto idealer Ausgangspunkt für diverse Ausflüge. Nicht 4-Sterne Standard wie bei uns, für uns hat alles gepasst und wir würden Hotel wieder buchen.
Nicole, 12-night trip

8/10 Good

Tutto molto bello tranquillo e arioso Da migliorare l'organizzazione dei tavoli per la colazione e le cene
Riccardo, 7-night trip

10/10 Excellent

Tutto meraviglioso
Nunzio, 2-night trip

8/10 Good

La posizione del condizionatore in camera.
Barbara, 7-night trip

8/10 Good

Très bon séjour.

Le personnel est aux petits soins et très sympa. Bel environnement. Très bonne cuisine et très variée. Seul bémol : le timinng du repas du soir est très serré, pas une minute de plus.
Alain, 11-night trip

8/10 Good

3-night trip

8/10 Good

Benito, 2-night trip

4/10 Poor

C’è molta disorganizzazione e non sono affatto attenti alle esigenze o problematiche di chi soggiorna, sanno solo dire “mi dispiace ma non possiamo fare nulla”. Per il mio disservizio ho dovuto discutere per 4 giorni senza mollare la presa e poi fortunatamente alla fine della vacanza hanno risolto.. Bisogna passare in reception per qualsiasi cosa e poi ti rimandano ad altri che a loro volta ti rimandano in reception. Per niente ospitali e solari. La struttura è grande e c è varietà di clientela oltre che di tariffe (prevalentemente erano presenti famiglie con bambini piccoli). Il servizio lettini in spiaggia è una tortura, non hai lettini fissi, è una corsa (di 1 km almeno) quotidiana ma la cosa brutta è che non ci sono posti per tutti quindi se ti assenti troppo per fare un bagno o mangiare i bagnini tolgono teli ed oggetti personali (che buttano in un angolo) per cedere il posto ad altri. Scortesia del personale, ad eccezione dei camerieri e dei bagnìni dell area nautica che invece sono gentili e professionali. Nel complesso la struttura è pulita, anche se datata mentre le camere spartane (anche le superior) con pulizia superficiale. Struttura poco sicura, hanno fatto dei furti in alcune stanze. Buona la ristorazione all aretusa. Non si tratta affatto di una struttura a 4 stelle ma secondo me di un villaggio popolare da 3 stelle.
Marta, 7-night trip

10/10 Excellent

Federica, 8-night trip

10/10 Excellent

Ottimo servizio, personale gentile e preparato
Fabrizio, 5-night trip

8/10 Good

Piero, 2-night trip

10/10 Excellent

Erin, 2-night trip

4/10 Poor

La struttura vanta un mare incredibile un ottimo servizio spiaggia una zona verde molto ben curata. L’organizzazione è a mio avviso disastrosa. Occorre passare dalla reception praticamente per qualunque cosa. La reception che peraltro è sotto dimensionata per il numero di persone che la struttura può contenere e che quindi è sempre molto affollata. I ristoranti interni non hanno neanche l’autonomia per poter accettare una prenotazione o ricevere un pagamento.
alessandro, 5-night trip

10/10 Excellent

On adore ❤️

Vraiment pas déçue. Un soucis de bruit dans la chambre signalé et changement a 23h. Le personnel aux petits soins avec une mention particulière pour Adriano. Un parc botanique fabuleux et piscines sublimes.
jean francois, 3-night trip

10/10 Excellent

Long-weekend at VOI Arenella Resort

Vi var där precis veckan innan säsongen sätter igång på riktigt och de höll på att förbereda och öppna upp. Trots det var servicen bra, maten fantastisk god och om man bor här är det få saker man kommer sakna.
Annika, 5-night trip

2/10 Terrible

Sconsiglio!
1-night trip

10/10 Excellent

Ci voleva!

E' stata una bellissima vacanza. Il resort è ben gestito, spazi meravigliosi, camere eleganti e spaziose e tanto verde. 2 piscine, una spiaggia e la piattaforma sugli scogli (la mia preferita). Anche la cucina abbastanza buona. Non sono fan dell'all inclusive ma essendo una vacanza di gruppo organizzata avevamo opzionato la formula colazione e cena e molti piatti erano davvero buoni.
Claudia, 4-night trip

6/10 Okay

Belloa la spiaggia e lapiattaforma, troppo sporca la camera.
2-night trip

2/10 Terrible

very old . nothing upgraded . bad services . food average . not even 2 stars place.
6-night trip

8/10 Good

Ci hanno dato una camera tripla divisa in due locali, tuttavia era presente solo un condizionatore nella sala giorno, la camera matrimoniale era priva di condizionatore.. E le temperature erano di più di 32 gradi! Non va bene per una struttura a 4 stelle! Se mi dai due locali, devi garantire due condizionatori... Siamo in Sicilia e fa caldo! Inoltre ci sono poche informazioni relative alle interruzioni dei servizi (quali trenino per la spiaggia) durante la pausa pranzo!
2-night trip