I honestly do not know where to start. So the pictures you can see as the room you are booking are not real pictures! Hotel renovated ONE room out of 6 buildings and sells you the ONE renovated room as a standard which you will have. The rooms do not have laundry machine as advertised. The WIFI is available sometime by to pool, but there is NO WIFI in the rooms (maybe 6 rooms from one building may reach WIFI on the balcony). Food is extremely low quality. Breakfast offers the cheapest products, pool bar - not fresh food. We ate calmers which caused the worse food poisoning I ever had in my life. Two days in bed and toilet. Iron is available at the reception - but there is no ironing board. Reception is completely understaffed so there will be ALWAYS the line. They do not clean the rooms, only toilet paper will be delivered to the room. Pool view room means 'view on the building and behind the building is a pool' and sea view means 'view on the trees and if you look close there is a sea there as well behind'. Management of the hotel is horrible. When we compliant that the room is not the standard we booked (got downgraded), manager refused talking to us and said 'I don't want to talk to them, they can take their stuff and go'. Then for one week, he was not available to talk. The only positive part are the staff members. Guys at breakfast, cleaning ladies delivering paper, young receptionist are angels! Super polite, kind. I feel so sorry that they must work for such boss...