Mercure Santiago Centro

3.5 star property
Hotel with outdoor pool, near San Francisco Church

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Photo gallery for Mercure Santiago Centro

Outdoor pool, open 10:00 AM to 8:00 PM, free cabanas
Classic Room, 2 Twin Beds | Exterior
Reception
View from room
Down comforters, Tempur-Pedic beds, minibar, in-room safe
Nestled near San Francisco Church and National Archive, Mercure Santiago Centro offers a vibrant stay. Dine at Amaranto restaurant, sip cocktails at the poolside bar or explore the on-site garden. With free in-room WiFi, dry cleaning services and helpful staff this hotel is perfect for relaxation.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Airport transfer
  • Bar
  • Connecting rooms available
  • Pet friendly
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Self parking
  • Seasonal outdoor pool
  • Pool bar
  • Room service
  • Business center
  • Meeting rooms
  • Airport shuttle

For families (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace
The current price is NT$2,221
NT$2,221 total
includes taxes & fees
Apr 6 - Apr 7

Room options

Available filters for rooms
Showing 4 of 4 rooms

Superior Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Down duvet
Free extra futon mattress
Tempur-Pedic bed
Blackout drapes/curtains
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Classic Room, 2 Twin Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Down duvet
Free extra futon mattress
Tempur-Pedic bed
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

Classic Room, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Down duvet
Free extra futon mattress
Tempur-Pedic bed
Blackout drapes/curtains
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Superior Room, 2 Double Beds, View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Down duvet
Free extra futon mattress
Tempur-Pedic bed
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Av. Libertador Bernardo O Higgins, 632, Centro, Santiago, Region Metropolitana, 8320000

What's nearby

  • Pontifical Catholic University of Chile - 4 min walk - 0.4 km
  • Santa Lucia Hill - 4 min walk - 0.4 km
  • Lastarria District - 8 min walk - 0.7 km
  • Plaza de Armas - 10 min walk - 0.9 km
  • Palacio de la Moneda - 11 min walk - 0.9 km

Getting around

  • Santiago Intl. Airport (SCL) - 21 min drive
  • Hospitales Station - 5 min drive
  • Parque Almagro Station - 18 min walk
  • Matta Station - 25 min walk
  • Santa Lucia Station - 3 min walk
  • University of Chile Station - 7 min walk
  • Catholic University Station - 8 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Sangurucho - ‬2 min walk
  • ‪Da Dino - ‬2 min walk
  • ‪Subway - ‬1 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Las Tinajas de Villa Alegre - ‬3 min walk

About this property

Mercure Santiago Centro

Mercure Santiago Centro offers a great location, putting you within a 15-minute walk of Santa Lucia Hill and Plaza de Armas. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Amaranto, which serves international cuisine and is open for breakfast, lunch, and dinner. A poolside bar, a 24-hour fitness center, and a snack bar/deli are other highlights. The helpful staff and location get great marks from fellow travelers. The property is just a short walk to public transportation: Santa Lucia Station is 3 minutes and University of Chile Station is 7 minutes.

Languages

English, Portuguese, Spanish
VISIBILITY

At a glance

Hotel size

    • 142 rooms
    • Arranged over 17 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets allowed (up to 22 lbs per pet)*
    • Restrictions apply*
    • Pets must be supervised

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Covered onsite self parking (CLP 7360.00 per day)
    • Wheelchair-accessible parking on site

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Children's menu

What to do

  • Bicycle rentals nearby
  • Ecotours nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space (8019 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Free pool cabanas

Facilities

  • 1 building/tower
  • Built in 2007
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness center
  • An outdoor pool
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Wheelchairs available on site
  • Smooth flooring in public areas

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Tempur-Pedic mattress
  • Free extra futon
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
STAR_OUTLINE

Special features

Dining

Amaranto - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Nimbus - This bar is located by the pool and specializes in local and international cuisine. Open daily.
Cobre - Onsite bar. Open daily.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CLP 12376 for adults and CLP 12376 for children
  • Airport shuttle service is offered for an extra charge of CLP 25000 per vehicle (one-way, maximum occupancy 3)
  • Late check-out can be arranged for an extra charge of CLP 49000 (subject to availability)

Pets

  • Pet deposit: CLP 45000 per day
  • Pets are allowed for an extra charge of CLP 45000 per pet, per day

Parking

  • Covered self parking costs CLP 7360.00 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 8:00 PM
  • The seasonal pool is open from October to April

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Mercure Centro Hotel Santiago
Mercure Santiago
Mercure Santiago Centro
Santiago Centro
Caesar Business Hotel Santiago
Caesar Business Santiago Centro Hotel Santiago
Mercure Santiago Centro Hotel
Caesar Business Hotel Santiago
Mercure Santiago Centro Hotel
Mercure Santiago Centro Santiago
Mercure Santiago Centro Hotel Santiago

Frequently asked questions

Does Mercure Santiago Centro offer free cancellation for a full refund?

Yes, Mercure Santiago Centro does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mercure Santiago Centro?

Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 8:00 PM.

Are pets allowed at Mercure Santiago Centro?

Yes, pets are welcome, with a maximum weight of 22 lbs per pet. There's a charge of CLP 45000 per pet, per day, and there's also a deposit of CLP 45000 per day.

Is parking offered on site at Mercure Santiago Centro?

Yes. Self parking costs CLP 7360.00 per day.

Is airport shuttle service offered by Mercure Santiago Centro?

Yes, an airport shuttle is available. The charge is CLP 25000 per vehicle one-way.

What are the check-in and check-out times at Mercure Santiago Centro?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of CLP 49000 (subject to availability). Express check-out and contactless check-in and check-out are available.

What is there to do at Mercure Santiago Centro and nearby?

Have fun during the warmer months with activities nearby such as cycling. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a seasonal outdoor pool and a 24-hour fitness center. Mercure Santiago Centro also has a garden.

Are there restaurants at or near Mercure Santiago Centro?

Yes, Amaranto offers international cuisine and poolside dining.

What's the area around Mercure Santiago Centro like?

Mercure Santiago Centro is in Downtown Santiago, a short 3-minute walk from Santa Lucia Station and 4 minutes' walk from Santa Lucia Hill. Travelers give top marks for the hotel's prime location.

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Mercure Santiago Centro Reviews

Reviews

8.4

Very Good

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Very good

Good location
Thomas, 2-night trip

8/10 Very good

Well located, safe & comfortable hotel. Awesome shower!!
Michael, 2-night trip

10/10 Exceptional

Property was great and secure. AC works well. Bar was lovely
emilie, 2-night trip

6/10 Good

The hotel was good, but the downtown area was dirty.
Kristell, 3-night trip

10/10 Exceptional

Good hotel in convenient downtown location. Staff very helpful. Good knowledge of food allergies and gluten free options. Nice outside area with a small pool
Julie, 4-night trip

10/10 Exceptional

Good location, safe
The hotel is modern with friendly, english speaking staff at reception. Nice breakfast buffet. Pool and bar on the 5th floor terrace. Well siruated to explore on foot. You can coordinate an airport transfer for 29 000.
Marie-Pierre, 2-night trip

10/10 Exceptional

Great hotel.
Joris de, 14-night trip

8/10 Very good

Overall ok stay
Central location but bit dodgy outside. Nice shower but had mould on ceiling. The pool was nice to chill by. It gets sun from around 11am until 4pm for sunbathing. They have a bar there as well which does food. The cleaning of the rooms is really bad. Big sized room
4-night trip

8/10 Very good

Excellent location
Khaled, 4-night trip

10/10 Exceptional

Was great
Jonathan, 1-night trip

2/10 Poor

It's pretty gross and in a bad are
This hotel was disturbingly dirty. The shower had black mold and the bed was basically a cardboard sheet. Also not in a safe area so don't recommend staying here!
Samantha, 2-night trip

2/10 Poor

Reception gave me a key card for someone else’s room when I checked in. Unacceptable. Otherwise the hotel is fine, but a bit tired. It’s on a busy road but convenient walking distance to restaurants etc
1-night trip

10/10 Exceptional

Great customer service clean bedrooms and convenient located for touring but a bit of an unsafe area and I got promised an email or call about my lost credit card but it’s been a week and have not heard from them
Juan, 4-night trip

10/10 Exceptional

Good location, good service
Hina, 3-night trip

10/10 Exceptional

Stuff so nice
Liangsheng, 2-night trip

4/10 Fair

Based on previos reviews we were expecting a very comfortable and welcoming stay at this property. The facilities were pretty good but the staff were overall unfriendly or unhelpful. The gentlemen at the front desk were dismissive and unhelpful in minor matters such as sorting out our inclusive breakfast. We would not recommend or stay here again.
kimberly, 3-night trip

10/10 Exceptional

.
Boa
Felipe, 9-night trip

2/10 Poor

The front desk staff was not friendly and did not help in rectifying the mistake they made in booking our room as we paid extra for a room with a view and instead were given a room with no view right beside another building. They would not even provide complimentary breakfast. We love Santiago but will never stay at Mercure again.
Robert, 2-night trip

8/10 Very good

Close to a train station and lots and shops and food. Not quiet but very busy the area. The hotel is just fine
VIVEK, 5-night trip

10/10 Exceptional

Hotel is Great! Only area has some homeless !
Tak Fai, 3-night trip

10/10 Exceptional

This is a great hotel for the price. Comfortable and clean. Very friendly personnel.
Ihsan, 3-night trip

8/10 Very good

Mercure Santiago Centro Pro: very good location, walkable to many attractions in city centre, delicious breakfast Con: hotel dated especially bathroom and shower recess
Yuen Kwan, 2-night trip

10/10 Exceptional

Great place to stay, not too far from the airport. The concierge was very helpful and informative. Conveniently located right next to the metro, made it easy to get around the city.
Grace, 4-night trip

10/10 Exceptional

The location is perfect for exploring the city by public transportation and on foot as it is next to a metro station & many bus lines. Lots of restaurants close by and walking distance to the cathedral & parks.
Karla, 2-night trip

10/10 Exceptional

Centrally located, excellent and close transport services, friendly staff at reception, clean and safe place for tourists with good safety procedures, place is clean and pleasant with excellent size of rooms …. Unfortunately no daily supply of coffee and tea in the room only in the initial first day.
kareem, 21-night trip