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Palmetto Hotel

3.0 star property
Santiago de los Caballeros hotel in city center

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Photo gallery for Palmetto Hotel

Welcome to the Palmetto Hotel, featuring a sleek entrance with a glass door and a view of the surrounding cityscape.
Relax in this serene bedroom with a large bed, nightstands, and a convenient air conditioning unit.
Enjoy a meal in this inviting dining area with a table set for two, featuring a plate of food, a glass of juice, and a cup of coffee.
Enjoy meals in this stylish dining area with tables, chairs, and beautiful views.
Welcome to the Palmetto Hotel, where a simple and clean design greets you in the reception area.
In a vibrant shopping district, Palmetto Hotel offers a warm welcome with full breakfast and free in-room WiFi. Unwind after shopping sprees with concierge services, or stay connected at the computer station.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Airport transfer
  • 24/7 front desk
  • Non-smoking
  • Free parking

Main amenities (8)

  • Daily housekeeping
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Water dispenser
  • Concierge services
  • Tour/ticket assistance

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Room

Relax in a spacious bedroom with a large bed, wooden wardrobe, and mounted television.

Deluxe Room

10.0 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Rainfall showerhead
Private bathroom
Shower/tub combination
Free bottled water
Cable channels
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Double Room

Two single beds with matching nightstands and drawers, set against a backdrop of white walls and a large window.

Basic Double Room

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Rainfall showerhead
Private bathroom
Shower/tub combination
Free bottled water
Cable channels
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Relax in a spacious room with a large bed, two bedside tables, and a wardrobe.

Standard Room

9.0 out of 10
Wonderful
(28 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Rainfall showerhead
Private bathroom
Shower/tub combination
Free bottled water
Cable channels
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Av Juan Pablo Duarte & Calle Puerto Rico, Santiago de los Caballeros, Santiago De Los Caballeros, 51000

What's nearby

  • Bella Terra Mall - 4 min walk - 0.4 km
  • Casino Gran Almirante - 14 min walk - 1.2 km
  • Monument to the Heroes of the Restoration - 3 min drive - 2.4 km
  • Catedral de Santiago - 4 min drive - 3.9 km
  • Estadio Cibao - 5 min drive - 4.7 km

Getting around

  • Cibao Intl. Airport (STI) - 22 min drive
  • Gregorio Luperon Intl. Airport (POP) - 104 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Foodtropolis - ‬5 min walk
  • ‪Los Jefes Street Food - ‬8 min walk
  • ‪Mr. Grilled - ‬5 min walk
  • ‪Level Lounge - ‬6 min walk
  • ‪KGB Bistro - ‬5 min walk

About this property

Palmetto Hotel

Palmetto Hotel is a great choice for a stay in Santiago de los Caballeros. Free perks include WiFi, self parking, and full breakfast daily between 8:00 AM and 10:00 AM. Fellow travelers love the helpful staff.

Languages

Spanish

At a glance

DONE

Hotel size

    • 21 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:30 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured, uncovered onsite self parking
    • Free offsite parking within 7 ft
    • Street parking available
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 8:00 AM–10:00 AM
  • Water dispenser

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance

Facilities

  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Doorbell and phone notification
  • Lever door handles
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Shower/tub combination
  • Rainfall showerhead
  • Soap and shampoo
  • Hair dryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • Restaurant dining guide

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 20 per vehicle (one-way, maximum occupancy 4)

Policies

This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club

Also known as

PALMETTO HOTEL Hotel
PALMETTO HOTEL Santiago De Los Caballeros
PALMETTO HOTEL Hotel Santiago De Los Caballeros

Frequently asked questions

Does Palmetto Hotel offer free cancellation for a full refund?

Yes, Palmetto Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Palmetto Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Palmetto Hotel?

Yes, there's free self parking.

Is airport shuttle service offered by Palmetto Hotel?

Yes, an airport shuttle is available. The charge is USD 20 per vehicle one-way.

What are the check-in and check-out times at Palmetto Hotel?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Check-out time is 11:30 AM. Contactless check-in and check-out are available.

Is there an onsite casino at Palmetto Hotel?

No, this hotel doesn't have a casino, but Casino Gran Almirante (17-min walk) is nearby.

What's the area around Palmetto Hotel like?

Palmetto Hotel is in Villa Olga, a short 17-minute walk from Casino Gran Almirante and 5 minutes' walk from Bella Terra Mall.

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Palmetto Hotel Reviews

Reviews

8.2

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Popular mentions

Service staff
Room
Breakfast
Shower
Bed
Bathroom
Location
Parking
Water
Value

What guests liked

  • Breakfast options were simple yet delicious and a highlight of the stay. (18 reviews)
  • The air conditioning worked well and was a comfortable feature in the rooms. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Excelente hotel
Deivi, 1-night trip

10/10 Excellent

The hotel and staff were great. The streets are busy so if you from the city you’ll love it. The breakfast was also nice.
Jovana, 3-night trip

10/10 Excellent

I liked the impression I got when I entered the property. Very intimate and elegante. The only thing I didn't like was the parking.
Reyita, 3-night trip

10/10 Excellent

The checkin and checkout process was really quick and effortless. The room was clean and practical. The morning breakfast was in the rooftop and it was really good for this budget hotel.
Leovigildo, 1-night trip

6/10 Okay

Decent place to spend the night at an affordable cost. The reason I did not give a five star because bed sheets and towels looked old.
Ines, 1-night trip

10/10 Excellent

Clean
Raysa, 1-night trip

10/10 Excellent

Location
Patrice, 6-night trip

4/10 Poor

Clean and breakfast
Mario, 14-night trip

10/10 Excellent

The only thing was the hot water it will come and go but everything else was Super! I felt at home really
Laura, 8-night trip

8/10 Good

Close to everything
Louis, 1-night trip

4/10 Poor

Great location, near everything you may need. Yet, lot of noise inside the building on early morning hours.
Ricardo, 1-night trip

10/10 Excellent

Good Hotel

Very usefull hotel for a quick city trip. Love the location and the atention, very good condition rooms with comfy beds.
Edwin, 1-night trip

10/10 Excellent

Lovely staff, good breakfast, very clean, great location.
Jocelyn, 8-night trip

10/10 Excellent

Good hotel to rest while passing through Santiago
Abdulwahab, 1-night trip

8/10 Good

A great place to stay, great bang for your buck, friendly staff and comfortable beds
Russell, 2-night trip

10/10 Excellent

Great
Dairan, 1-night trip

8/10 Good

My stay at Palmetto is always enjoyable
Russell, 2-night trip

8/10 Good

The hotel is located in the city center. Great location. Good, clean stay.
mildred, 1-night trip

10/10 Excellent

Good place to stay
Cesar, 3-night trip

10/10 Excellent

Convience quality price

I always book here when i visit Santiago. Close to airport shopping doctors. Taxis, everything i need
Arthur, 1-night trip

2/10 Terrible

ROOMS FACING THE STREET ARE EXTREMELY NOISY.COULD NOT SLEEP.GLASS WINDOWS OPEN WIDELY WITH NO SAFETY EQUIPMENT FOR CHILDREN.COULD EASILY FALL.YOU CAN TELL EMPLOYEES AT BREAKFAST ARE NOT HAPPY WORKING THERE.
Edgardo, 1-night trip

10/10 Excellent

Nice service. Clean place.
Marie, 2-night trip

4/10 Poor

Near hospital and central
Lurdes, 1-night trip

6/10 Okay

The property is clean, but it doesn't have elevator.
Juan, 1-night trip

10/10 Excellent

Great value
Andre, 1-night trip