In Central Interlaken, Hotel Merkur Interlaken offers a unique blend of adventure and relaxation. Explore the ropes course or unwind with a Thai massage at this hotel near Mystery Rooms. With free continental breakfast, an art gallery, and shopping mall on site, guests can indulge in a little retail therapy while staying connected with in-room WiFi.
Hotel Merkur Interlaken features a rooftop terrace and puts you within a 10-minute walk of Mystery Rooms. Guests can keep active with onsite hiking/biking trails, horse riding/rentals, and mountain biking, and free perks include WiFi and English breakfast daily between 7:30 AM and 10:30 AM. Also, Lake Thun and Lake Brienz are within a short drive. Fellow travelers say great things about the helpful staff.
Languages
Danish, English, French, German, Hungarian, Italian
At a glance
Hotel size
36 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Express check-out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Late check-out subject to availability
Special check-in instructions
The front desk is open daily from 7:30 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite parking limited
Offsite parking nearby (CHF 15 per day; reservations required)
Other information
Smoke-free property
Property amenities
Food and drink
Free English breakfast each morning 7:30 AM–10:30 AM
Charcoal grills
Traveling with children
Children stay free (see details)
What to do
Mountain biking
Rope course
Horse riding/rentals
Helicopter/airplane tours
Scooter/moped rentals
Boat
Skydiving
Bicycle rentals nearby
Golf lessons nearby
Cave exploring nearby
Kayaking nearby
Downhill skiing nearby
Snowboarding nearby
Working away
Business center
Meeting rooms
Services
Front desk (limited hours)
Tour/ticket assistance
Hair salon
Luggage storage
Multilingual staff
Facilities
ATM/banking
Safe-deposit box at front desk
Rooftop terrace
Adjacent to a golf course
Golf driving range on site
Art gallery on site
Designer stores on site
Shopping mall on site
Banquet hall
Accessibility
Elevator
Elevator door width (inches): 31
Handrails in stairways
Stairway handrail height (inches): 35
8 stairs to reach property
Room amenities
Be entertained
LCD television
Home comfort
Heating
Fan
Electric kettle
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
Access via exterior corridors
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
Tourism fee: CHF 1.00 per person, per night
Optional extras
Early check-in can be arranged for an extra charge of CHF 40 (subject to availability)
Late check-in between 12:30 PM and 3:00 PM can be arranged for an extra charge of CHF 39
Late check-out can be arranged for an extra charge of CHF 38 (subject to availability)
Parking
Parking is available nearby and costs CHF 15 per day (300 ft away)
Policies
This property accepts credit cards. Cash is not accepted.
Also known as
Hotel Merkur Interlaken
Interlaken Hotel Merkur
Interlaken Merkur
Interlaken Merkur Hotel
Merkur Hotel Interlaken
Merkur Interlaken
Merkur Interlaken Hotel
Hotel Merkur Interlaken Hotel
Hotel Merkur Interlaken Interlaken
Hotel Merkur Interlaken Hotel Interlaken
Frequently asked questions
Does Hotel Merkur Interlaken offer free cancellation for a full refund?
Yes, Hotel Merkur Interlaken does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Merkur Interlaken?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Merkur Interlaken?
Yes. Parking spots may be limited.
What are the check-in and check-out times at Hotel Merkur Interlaken?
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. There's a charge of CHF 40 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of CHF 38 (subject to availability). Express check-out is available.
Is there an onsite casino at Hotel Merkur Interlaken?
No, this hotel doesn't have a casino, but Interlaken Casino (11-min walk) is nearby.
What is there to do at Hotel Merkur Interlaken and nearby?
Have fun with onsite activities like horseback riding, mountain biking, and skydiving. Additional recreation onsite includes helicopter/airplane tours.
What's the area around Hotel Merkur Interlaken like?
Hotel Merkur Interlaken is located on the waterfront in Central Interlaken, a short 1-minute walk from Interlaken West Station and 5 minutes' walk from Mystery Rooms.
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Hotel Merkur Interlaken Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
7.6/10
Staff & service
8.4/10
Amenities
7.2/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Jan 23, 2025
Great reception and front desk help. The location was excellent. The guest card was a wonderful plus! Everything was absolutely amazing for our 3 night stay.
Verified traveler
3-night trip
6/10 Good
Jan 26, 2025
It’s very basic, clean,budget hotel for one night .
Breakfast had good selections
Ahmet
Ahmet, 1-night trip
10/10 Exceptional
Jul 25, 2024
Awesome and comfy place to stay.
Melissa
Melissa, 2-night trip
10/10 Exceptional
Nov 9, 2024
This is one of the best hotels in Interlaken West. Close to everything. Staff were great. Breakfast is not too bad.
Dexter
10/10 Exceptional
Sep 19, 2024
The staff were top notch, and very helpful. Loved that it was across from the train station. The breakfast was perfect.
Charlotte
Charlotte, 1-night trip
10/10 Exceptional
May 11, 2024
It’s a perfect location and breakfast on the terrace looking at mountain views was an added bonus
Anne
Anne, 1-night trip
10/10 Exceptional
May 27, 2024
Fantastic breakfast
Carlos
Carlos, 1-night trip
10/10 Exceptional
Jun 5, 2024
Best location and , rooms are very and best hotel I have been . Hotel staff Joana was very friendly and helpful. Other staff as well very friendly and helpful . I highly recommended this hotel .
khan
khan, 1-night trip
10/10 Exceptional
Feb 16, 2024
Excellent location by the railway station. great breakfast
David
David, 2-night trip
10/10 Exceptional
Dec 23, 2023
Pleasant staff and very clean room
tenzin
tenzin, 1-night trip
10/10 Exceptional
May 31, 2024
This was one of the better hotels that I’ve stayed at in Europe. Marcel, the front desk manager was excellent, so friendly, helpful, knowledgeable and an all around great guy.
RANITA
RANITA, 2-night trip
10/10 Exceptional
Apr 11, 2024
Just opposite to interlaken westvtrain station. Lot of food places, market just next door. Beautiful location.
Inderjit
Inderjit, 2-night trip
10/10 Exceptional
Apr 26, 2024
This is very close to Interlaken West Station if you want a short walk. The bedding is comfortable in our liking. Breakfast floor has an amazing view of the area. Breakfast was very good in our tasting. I would stay here again for the convenient to train station.
Yih Biow
Yih Biow, 1-night trip
6/10 Good
Oct 9, 2024
The room was very small, and so was the bathroom. Not worth the price. But I guess this is Switzerland.
PIERRE
PIERRE, 1-night trip
8/10 Very good
Jun 9, 2024
Good location
Good location. Basic room but we were only there one night. Directly opposite one of the railway stations in Interlaken.
Matthew
Matthew, 1-night trip
10/10 Exceptional
Mar 17, 2024
Welcoming and convenient
Very convenient to train station and bus transportation everywhere in town. Nice and helpful staff, great breakfast.
Room is in the smaller range but ok.
Gisele
Gisele, 2-night trip
8/10 Very good
Apr 14, 2023
Good location and clean
The hotel was located right opposite the train station which was really convenient and good!
Verified traveler
1-night trip
10/10 Exceptional
Apr 29, 2024
Hotel very well located, just in front of the Interlaken West train station (there are 2 train stations on town, West and Ost).
Hospitality was amazing, they even offered me a city card that gave me free transport inside of the city (and some places around) plus discount in some activities.
The room was clean and the breakfast was great.
No complains.
Mateus
Mateus, 1-night trip
8/10 Very good
Jun 14, 2023
Cool place with a great breakfast. Right next to train station. Our room had a view of the river and mountains. Front desk very nice and helpful.
Craig
Craig, 2-night trip
10/10 Exceptional
Jan 3, 2023
This hotel is RIGHT in front of the train station with breathtaking views all around. Interlaken is a hidden gem, I would definitely recommend this.
Loveleen
4/10 Fair
Aug 2, 2024
I understand they did not advertise they don’t have AC but this place definitely needs AC.
Eyob
Eyob, 1-night trip
8/10 Very good
Jul 26, 2022
Was convenient with many places near to shop and eat.
Room was small, parking was difficult
Ira
Ira, 7-night trip
8/10 Very good
Sep 28, 2022
The hotel was across from the train station which made it very convenient. The breakfast was very good.
It would have been nice to have a washing machine.
Ramona
Ramona, 3-night trip
10/10 Exceptional
Jul 2, 2023
Andrei and Julie are the best hosts. Accomodated my request for 1 room with extra bed which is not a norm in Interlaken. Very central, across the ainterlaken West and other shops and restaurants, including groceries. Will definitely come back to their hotel whenever I come back to Interlaken.