I arrived at this property at 9pm to check-in for a 2 night stay only to find out that the GM had cancelled my reservation. We were not notified until we arrived for check-in. They did this to six guests checking in for shorter stays because they overbooked and accommodated guests with longer stays. Residence Inn sent us to Avon Old Farms Inn which was lovely and very accommodating of the Marriott guests that were dumped on them without notice. Marriott was suppose to ensure that we receive a refund from Hotels.com but it’s been 2 weeks and no refund yet. Very disappointed!
Heather
Heather,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月16日
The room was tidy and comfortable. It had everything we needed for our quick one night stay. If you wanted the lowest rated thing would be the couch.. It was a pull out and you could tell it was well used.
Donna
Donna,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月3日
👍👍
Great hotel. Very clean, great staff, excellent breakfast. The pool and hot tub were very clean. Just a really nice spot to stay at if you’re in the area
Sean
Sean,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月19日
Breakfast was great
Fernando
Fernando,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月15日
Amazing place
Emmanuel
Emmanuel,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月4日
Great Stay, Especially for the Price
We picked it for the pool and hot tub and the family really enjoyed both. Breakfast was plentiful in options and my husband enjoyed the cold brew. The staff was wonderful, always working hard and checked to make sure we had everything we needed. The only negatives were the tiny shower that had hair clumps stuck to the walls and the pull out couch needed a cleaning and was extremely uncomfortable to sleep on. Everything else was perfect.
Megan
Megan,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年7月24日
Go-to Place to Stay for Family Visits
Family visit. Clean, comfortable, friendly.
Jeffrey
Jeffrey,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年7月7日
Wonderful Place to stay. Highly recommend it. 5 Stars ❤️❤️❤️😏
Jodie
Jodie,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年7月6日
Krystal
Krystal,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年7月5日
We booked this room for a bike trip…. The room was pricey, but it looked worth it.
Upon check-in we got a room with a twin bed, booked a queen…. The description said ‘full kitchen’. No oven, bought food to cook….
The guy that checked us in was standoffish and rude… I went back to give him a second try and he failed again.
The room was clean and shower had great pressure!
Christopher
Christopher,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年6月23日
Laura
Laura,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年6月21日
The staff went above and beyond to make sure we felt welcome. Thank you!!
Laura
Laura,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年6月17日
Super clean and well maintained
Craig
Craig,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年6月11日
Pam
Pam,3 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年6月10日
Check in was a disaster. There were multiple weddings checking in and only one person working at the front desk. This one person did not know which rooms were available (even though it was after 3 PM check-in time) and had to use a radio to go back and forth several times to find us a room.
Joseph
Joseph,1 晚浪漫之旅
Orbitz 真實旅客評語
2/10 不太好
2024年6月9日
Quiet
Donald
Donald,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年6月6日
Easy check in. Clean, well appointed,and very comfortable
Timothy
Timothy,1 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2024年6月6日
No house keeping . You ask them to make up the room and they never show up . We went 3 days without service .
Night manage had to bring us towels
Richard
Richard,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年5月26日
John
John,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年5月24日
Fabulous staff, loved our suite & the area is lovely!
Virginia
Virginia,1 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2024年5月23日
Dated hotel
The hotel is dated and our room wasn’t very clean. The bathroom had hair throughout it and the shampoo and conditioner that is meant to be attached to the bathroom walls were sitting in the bathtub as if someone had ripped them out.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年5月23日
The staff was lovely & the service & room excellent!