Located on a tranquil beach, Hyatt Ziva Riviera Cancun - All Inclusive offers an array of activities like Pilates and kayaking. Relax in style with 10 on-site restaurants, free water park access, and a rejuvenating spa featuring deep-tissue massages. Guests rave about the family-friendly amenities and pool.
Reviews
7.87.8 out of 10
Good
Popular amenities
Pet friendly
Bar
Free parking
Main amenities (12)
Daily housekeeping
On the beach
10 restaurants and 3 poolside bars
5 bars/lounges
Full-service spa
9 outdoor pools
Free water park
Free children's club
24-hour fitness center
Sauna
Steam room
Beach umbrellas
Feel at home (6)
Babysitting (surcharge)
Children's pool
Children's club (free)
Playground on site
Separate bathtub and shower
Premium TV channels
The current price is NT$8,356
NT$8,356
NT$8,356 total
includes taxes & fees
Sep 9 - Sep 10
Room options
Available filters for rooms
Showing 34 of 34 rooms
View all photos for Water Park View Family Junior Suite King
Water Park View Family Junior Suite King
Highlights
Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Renovated in 2021
Premium bedding
1 bedroom
Park view
Sleeps 5
1 King Bed
View all photos for Water Park View Family Junior Suite Double
Water Park View Family Junior Suite Double
Highlights
Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Renovated in 2021
Premium bedding
1 bedroom
Park view
Sleeps 5
2 Double Beds
View all photos for Club Ocean Front Junior Suite Pool View King
Club Ocean Front Junior Suite Pool View King
Highlights
Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Renovated in 2021
Premium bedding
1 bedroom
Sea view
Sleeps 4
1 King Bed
View all photos for Club Ocean Front Junior Suite Pool View Double
Club Ocean Front Junior Suite Pool View Double
Highlights
Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Renovated in 2021
Premium bedding
1 bedroom
Sea view
Sleeps 4
2 Double Beds
View all photos for Junior Suite Pool View King
Junior Suite Pool View King
Highlights
Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Renovated in 2021
Premium bedding
1 bedroom
Sleeps 4
1 King Bed
View all photos for Junior Suite Pool View Double
Junior Suite Pool View Double
7.67.6 out of 10
Good
5 reviews
(5 reviews)
Highlights
Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Renovated in 2021
Premium bedding
1 bedroom
Sleeps 4
2 Double Beds
View all photos for Junior Suite Double
Junior Suite Double
Highlights
Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Renovated in 2021
Premium bedding
1 bedroom
Sleeps 4
2 Double Beds
View all photos for Tropical View Junior Suite Double
Tropical View Junior Suite Double
8.68.6 out of 10
Excellent
28 reviews
(28 reviews)
Highlights
Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Renovated in 2021
Premium bedding
1 bedroom
Sleeps 4
2 Double Beds
View all photos for Junior Suite King
Junior Suite King
8.68.6 out of 10
Excellent
19 reviews
(19 reviews)
Highlights
Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Renovated in 2021
Premium bedding
1 bedroom
Sleeps 3
1 King Bed
View all photos for Tropical View Junior Suite King
Tropical View Junior Suite King
7.87.8 out of 10
Good
18 reviews
(18 reviews)
Highlights
Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Renovated in 2021
Premium bedding
1 bedroom
Sleeps 4
1 King Bed
View all photos for Club Master Suite
Club Master Suite
Highlights
Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Renovated in 2021
Separate bedroom
1 bedroom
Ocean view
Sleeps 4
1 King Bed
View all photos for Club Ocean Front Master Suite
Club Ocean Front Master Suite
Highlights
Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Renovated in 2021
Sofa bed - king
Ocean view
Sleeps 4
1 King Bed
View all photos for Ocean Front Junior Suite King
Ocean Front Junior Suite King
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Renovated in 2021
Premium bedding
1 bedroom
Sea view
Sleeps 4
1 King Bed
View all photos for Ocean Front Junior Suite Double
Ocean Front Junior Suite Double
8.88.8 out of 10
Excellent
3 reviews
(3 reviews)
Highlights
Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Renovated in 2021
Premium bedding
Sea view
Sleeps 4
2 Double Beds
View all photos for Ocean View Junior Suite King
Ocean View Junior Suite King
8.08.0 out of 10
Very good
2 reviews
(2 reviews)
Highlights
Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Renovated in 2021
Premium bedding
1 bedroom
Sea view
Sleeps 4
1 King Bed
View all photos for Ocean View Junior Suite Double
Ocean View Junior Suite Double
Highlights
Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Renovated in 2021
Premium bedding
1 bedroom
Sea view
Sleeps 4
2 Double Beds
View all photos for Club Ocean View Roof Top Master Suite
Club Ocean View Roof Top Master Suite
Highlights
Furnished balcony or patio
Air conditioning
Dining table
Smart TV
Renovated in 2021
Premium bedding
Ceiling fan
Separate bedroom
1 bedroom
Partial ocean view
Sleeps 2
1 King Bed
View all photos for Suite Junior with Ocean View
Suite Junior with Ocean View
64 sq m
Ocean view
Sleeps 4
View all photos for Suite Junior with Garden View
Suite Junior with Garden View
62 sq m
Sleeps 4
View all photos for Suite Master
Suite Master
128 sq m
Sleeps 4
View all photos for Suite Junior with Ocean View
Suite Junior with Ocean View
64 sq m
Ocean view
Sleeps 4
View all photos for Suite Junior
Suite Junior
Sleeps 3
View all photos for Suite Junior with Ocean View
Suite Junior with Ocean View
64 sq m
Ocean view
Sleeps 4
View all photos for Suite Master with Ocean View
Suite Master with Ocean View
128 sq m
Ocean view
Sleeps 4
View all photos for Family Suite -5 guests- Junior with Pool View
Family Suite -5 guests- Junior with Pool View
62 sq m
Sleeps 5
View all photos for Suite Junior with Pool View
Suite Junior with Pool View
64 sq m
Sleeps 4
View all photos for Suite Junior with Ocean View
Suite Junior with Ocean View
64 sq m
Ocean view
Sleeps 4
View all photos for Suite Junior with Ocean View
Suite Junior with Ocean View
62 sq m
Ocean view
Sleeps 4
View all photos for Suite Master with Ocean View
Suite Master with Ocean View
102 sq m
Ocean view
Sleeps 2
View all photos for Suite Junior with Garden View
Suite Junior with Garden View
62 sq m
Sleeps 4
View all photos for Suite Junior with Ocean View
Suite Junior with Ocean View
64 sq m
Ocean view
Sleeps 4
View all photos for Suite Junior
Suite Junior
Sleeps 4
View all photos for Family Suite -5 guests- Junior with Pool View
Bahia de Petempich, SM 12, MZ 31, Lote 14-02, Puerto Morelos, QROO, 77580
What's nearby
Petempich Bay - 6 min drive - 2.2 km
Puerto Morelos Beach - 7 min drive - 3.6 km
Crococun Zoo - 8 min drive - 4.9 km
Ojo de Agua Beach - 10 min drive - 6.4 km
Puerto Morelos Town Square - 10 min drive - 6.8 km
Getting around
Cancun Intl. Airport (CUN) - 41 min drive
Tulum Intl. Airport (TQO) - 154 min drive
Cozumel Intl. Airport (CZM) - 26.9 miles/43.3 km
Restaurants
Market Cafe - 16 min drive
Sensai - 17 min drive
Preferred Club Lounge - 16 min drive
Casa del Mar - 17 min drive
Preferred Club Bar - 7 min drive
About this property
Hyatt Ziva Riviera Maya - All Inclusive
At Hyatt Ziva Riviera Maya - All Inclusive, you can spend time at the beach enjoying the shade from a beach umbrella, plus you'll have access to onsite kayaking. There's plenty of fun with the 9 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and hydrotherapy. Serving Asian cuisine, Miyako is one of 10 restaurants and 3 poolside bars. Other highlights at this luxurious property include 5 bars/lounges, a free kid's club, and a 24-hour fitness center. Fellow travelers love the pool and helpful staff.
All inclusive
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Land activities
Fitness facilities
Kids club
Lessons/classes/games
Aerobics
Pilates
Water fitness
Yoga
Entertainment
Onsite entertainment and activities
Onsite live performances
Theme parties
Languages
English, Spanish
At a glance
DONE
Hotel size
438 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Babysitting*
Supervised childcare*
Free children's club
DONE
Pets
Pets allowed (dogs only, 1 total, up to 22 lbs per pet)*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–11:30 AM
10 restaurants
5 bars/lounges
3 poolside bars
Swim-up bar
Coffee shop
Private dining
24-hour room service
Snack bar/deli
Traveling with children
Free children's club
Free water park access
Children's pool
Playground
Supervised childcare (surcharge)
Children's games
Toys
Lifeguard on site
Paddleboard on site
What to do
On the beach
Fitness classes
Pilates classes
Yoga classes
Kayaking
Evening entertainment
Paddleboard on site
Ecotours nearby
Mountain biking nearby
Cave exploring nearby
Ziplining nearby
Working away
Conference space (51000 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Hair salon
Wedding services
Porter/bellhop
Pool cabanas (surcharge)
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Water sports equipment
Paddleboard on site
Romance packages
Facilities
ATM/banking
Safe-deposit box at front desk
Terrace
24-hour fitness center
9 outdoor pools
Free water park
Arcade/game room
Full-service spa
Hot tub
Sauna
Massage/treatment rooms
Steam room
Waterslide
Wine tasting room
Banquet hall
Outdoor entertainment area
Outdoor furniture
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible fitness center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in stairways
Wheelchairs available on site
Closed captioned TV
Grab bar in shower
Wheelchair-width doorways
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
55-inch Smart TV
Premium satellite channels
Home comfort
Air conditioning
Ceiling fan
Minibar
Coffee/tea maker
Bathrobes
Iron/ironing board
Sleep well
Turndown service
Premium bedding
What to enjoy
Furnished balcony/patio
Freshen up
Jetted bathtub
Separate bathtub and shower
Rainfall showerhead
Designer toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
Dining table
More
Daily housekeeping
In-room safe (laptop compatible)
Access via exterior corridors
Special features
Spa
The onsite spa has 16 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Dining
Miyako - This restaurant specializes in Asian cuisine. Guests can enjoy drinks at the bar.
Rue de Rivoli - This restaurant specializes in French cuisine. Guests can enjoy drinks at the bar. Open daily.
Vivace - This restaurant specializes in Italian cuisine. Guests can enjoy drinks at the bar. Open daily.
Ki - This restaurant specializes in Mexican cuisine. Guests can enjoy drinks at the bar. Open daily.
Afthonia - This buffet restaurant specializes in local and international cuisine. Open daily.
Fees & policies
Children & extra beds
Supervised childcare is available for an extra charge
Babysitting is available for an extra charge
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of MXN 1300 per pet, per day
Pool, spa, & gym (if applicable)
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Frequently asked questions
Does Hyatt Ziva Riviera Maya - All Inclusive offer free cancellation for a full refund?
Yes, Hyatt Ziva Riviera Maya - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hyatt Ziva Riviera Maya - All Inclusive?
Yes, there are 9 outdoor pools and a children's pool.
Are pets allowed at Hyatt Ziva Riviera Maya - All Inclusive?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of MXN 1300 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hyatt Ziva Riviera Maya - All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Hyatt Ziva Riviera Maya - All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Hyatt Ziva Riviera Maya - All Inclusive and nearby?
Have fun during the warmer months with activities such as kayaking. Additional recreation onsite includes fitness classes, Pilates, and yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 9 outdoor swimming pools. Hyatt Ziva Riviera Maya - All Inclusive also has 3 poolside bars, 5 bars, and a 24-hour fitness center, as well as a sauna and an arcade.
Are there restaurants at or near Hyatt Ziva Riviera Maya - All Inclusive?
Yes, there are 10 onsite restaurants, featuring Asian cuisine.
Does Hyatt Ziva Riviera Maya - All Inclusive have rooms with private hot tubs?
Yes, each room has a jetted bathtub.
Does Hyatt Ziva Riviera Maya - All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Hyatt Ziva Riviera Maya - All Inclusive like?
Hyatt Ziva Riviera Maya - All Inclusive is located a short 1-minute walk from Petempich Bay. Travelers say this property is in a good location.
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Hyatt Ziva Riviera Maya - All Inclusive Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.4/10
Staff & service
8.0/10
Amenities
8.0/10
Property conditions & facilities
8.2/10
Eco-friendliness
Popular mentions
Food
Service staff
Beach
Room
Restaurant
Children
Family friendly
Drinks
Recreation
Entertainment
Reviews
10/10 Excellent
Jul 26, 2025
We have enjoyed our stay!
Hiriti
Hiriti, 5-night trip
8/10 Good
Aug 7, 2025
Food was actually good for an all inclusive resort, entertainment was good
Whitney
Whitney, 4-night trip
10/10 Excellent
Aug 5, 2025
I love this hotel the service is impecable and the food is to die for super delicious everything is 5 stars
Alexis
Alexis, 3-night trip
10/10 Excellent
Jul 30, 2025
A best option with kids to stay.
Micael
Micael, 6-night trip
10/10 Excellent
Jul 5, 2025
Hotel is awesome excellent service
Edna
Edna, 4-night trip
10/10 Excellent
Aug 2, 2025
Excellent property
Omina
Omina, 6-night trip
8/10 Good
Jul 28, 2025
Friendly staff.
Maricela
Maricela, 4-night trip
10/10 Excellent
Jul 31, 2025
Everything was very beautiful and clean would recommend to my friends
Martin
Martin, 4-night trip
10/10 Excellent
Aug 9, 2025
The staff was wonderful and very helpful. Anything we needed they were always available
Libert
Libert, 5-night trip
10/10 Excellent
Jul 7, 2025
Great place to take kids
Edgar
Edgar, 7-night trip
10/10 Excellent
Jul 28, 2025
Love everything about this hotel. 10/10 highly recommend.
Jasmine
Jasmine, 2-night trip
8/10 Good
Jul 20, 2025
Very friendly staff, good service
Keilyn A Ramirez
Keilyn A Ramirez, 5-night trip
10/10 Excellent
Jun 28, 2025
Excellent services, staffs so friendly and restaurant with so many choice of food.
BINH
BINH, 4-night trip
10/10 Excellent
Jul 7, 2025
Amazing restaurant options. Rooms were super clean and big.
Benjamin
Benjamin, 5-night trip
10/10 Excellent
Jul 14, 2025
We found the staff incredibly professional, helpful, very nice and always going above and beyond the call of duty.
Food was fantastic in all their restaurants.
Rosa Elba
Rosa Elba, 8-night trip
10/10 Excellent
Jul 18, 2025
The hotel was excellent, the employees there were so very nice, professional. The food is delicious, the shows at night are excellent, the kids area safe and fun.
The Mexican night was excellent the mariachis, foods and decorations… We really enjoyed our stayed at Hyatt Ziva Rivera Cancun… Is highly recommended for families…
BEATRIZ MONJE
BEATRIZ MONJE, 5-night trip
10/10 Excellent
Jun 14, 2025
People is nice and the food was great
Kevin Josue
Kevin Josue, 4-night trip
10/10 Excellent
Jul 6, 2025
I really enjoyed how welcome the staff made me feel at the property. Everyone was extremely friendly and helpful.
Courtney
Courtney, 4-night trip
10/10 Excellent
Jun 9, 2025
Great for families
Miriam
Miriam, 5-night trip
10/10 Excellent
Jun 12, 2025
The staff was very helpful and friendly from the moment we got there. Our stay was perfect.
Jennifer
Jennifer, 5-night trip
8/10 Good
Aug 1, 2025
Room
Yusnier
Yusnier, 5-night trip
8/10 Good
Aug 9, 2025
Services
Reza
Reza, 7-night trip
6/10 Okay
Jul 19, 2025
Bumpy roads leading to Hyatt, pool stained my swimsuit, small beach area covered in seaweed, kids in the sport bar…?
Mallory
Mallory, 6-night trip
10/10 Excellent
Jul 26, 2025
Love the resort would been nicer if the nite entertainment didnt stop at 10 like other resorts i stayed at.and the bartender Aaron always the greatest surprised he can remember 20 to 30 ppls drinks and then make them congrats will be coming back with the wife and kids next yr