We've stayed here a number of times. But this time we where disappointed. Tuesday morning when trying to have a shower. It was unbelievable hot and extremely dangerous. I rang down to reception to air my concerns. The next morning Wednesday shower still the same. If we didn't have two others rooms me And my husband wouldn't of been able to shower. When checking out Thursday. I had to complain wish i don't like doing. But was grated with oh dear sorry about that. Very disappointed respond. Not a happy customer.
Louise
Louise,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 8 日
Kevin
Kevin,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 2 日
Comfortable stay with excess parking charges
Very enjoyable stay but feel the £20 parking unnecessary for guests
Robin
Robin,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 24 日
Happy Customer
Hotel was great and perfect for what we needed as a family of three. The staff where helpfull and polite with excellent customer service.
The room was clean and well maintained, and just the right size for us. The hotel is perfectly located, with the Pleasure Beach just round the corner, and a tram station two minutes walk away.
The breackfast was good quality and tasted fantastic, the hashbrown bites where a hit with all of us.
I would highly recomend this hotel to anyone.
James
James,2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 3 月 24 日
Family Room? Check available Facilities, Check in
I paid Extra for the Family room facility for our 7 Year Old. Once we got to the room there were no accessible childrens channels available on the TV's, though there were 'Adult' channels listed???. Also the Playstation instructions were not clear on the sticker above the machine. We were not told at check in that we needed to Hire games/DVD's at check in. When we obtained a game after complaining, it did not load, at this point we gave up. Our child ended up staying in the big bed with us as he could not fall asleep to the TV, negating the additional cost for the facility. I have stayed at the big blue previously and these Services need seriously updating now. Dissapointed.
Lee
Lee,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 3 月 18 日
Stayed 2 nights, wasn’t impressed that they charge £20 per night for car parking when it’s there own car park, room was lovely but the bed was rock hard, we both struggled to sleep. Unfortunately it’s the last time we will stay there.
Ann
Ann,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 3 月 17 日
Anthony
Anthony,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 10 日
Very clean and lovely room
Miss a
Miss a,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 2 月 24 日
Feeling lucky they upgraded our room!!!
We got a upgrade to the suite and it was perfect. The room was very comfy and we had a good rest and break just as i need for the weekend. Thank you The Big Blue Hotel
Yee wuen yvoone
Yee wuen yvoone,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 2 月 23 日
Our go-to, in Blackpool
Stayed here a few times now and never fails to disappoint. Staff are always welcoming and friendly. Rooms are always spotless and extremely comfortable.
Brendan
Brendan,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 2 月 15 日
Overnight stay for a concert
We stayed overnight as we were going to a concert. We had a family room, although a great idea my teenager son was too tall for the bunk bed. They provided a camp bed for him.
It was a decent size room, comfy bed and a decent shower!
Jayne
Jayne,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 2 月 9 日
Peter
Peter,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 2 月 8 日
Tracy
Tracy,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 2 月 8 日
Laura
Laura,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 2 月 3 日
Brendan
Brendan,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 2 月 3 日
Umar
Umar,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 2 月 2 日
Needs improvements
Could potentially be very decent if they could bring breakfast prices down from £18pp. Asked for half hour late check out but got told to pay £15. Asked for 30min late check out at Hampton by Hilton down the road and they gave me 1 hour complimentary(nice surprise). These little things make big difference. Building flooring creaks alot . If these things could be looked at this hotel has the potential to be number 1 in blackpool.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 2 月 2 日
Gemma
Gemma,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 2 月 2 日
Perfect stay
Best comfortable beds ever ! Room was Great ! Staff superb ! Keep up the Great Work.
Andrew
Andrew,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 1 月 12 日
Lovely family rooms, comfortable bed, large tv, staff friendly, everything is very good here.
Angela
Angela,2 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 1 月 12 日
Average Big Blue.
Nice room, but dated and average facilities. Tv!!! No HD in 2025!! And no charging points any where near the bed!! £10 parking and £18 for a breakfast!!! This place needs a re think and an update!