West Virginia State Capitol Building - 6 min drive
West Virginia State Museum - 6 min drive
Charleston Town Center - 9 min drive
Charleston Coliseum & Convention Center - 9 min drive
Getting around
Charleston, WV (CRW-Yeager) - 11 min drive
Charleston Station - 13 min drive
Montgomery Station - 31 min drive
Restaurants
China Buffet - 15 min walk
Dairy Winkle - 5 min drive
McDonald's - 5 min walk
McDonald's - 5 min drive
Starbucks - 5 min drive
About this property
Holiday Inn Express Charleston-Kanawha City, an IHG Hotel
When visiting Charleston, Holiday Inn Express Charleston-Kanawha City, an IHG Hotel is a great choice to consider. The indoor pool is a great spot for a morning swim, and guests can get a workout in at the fitness center. Fellow travelers say great things about the helpful staff.
Languages
English
At a glance
Hotel size
67 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in time starts at 3:00 PM
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 6:00 AM–9:00 AM
Working away
Business center
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
Pool loungers
Facilities
Safe-deposit box at front desk
Fitness center
An indoor pool
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in hallways
Handrails in stairways
Wheelchairs available on site
Closed captioned TV
Well-lit path to entrance
Pool hoist on site
Room amenities
Be entertained
Flat-screen television
Premium cable channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Shower only
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
Fees & policies
Pool, spa, & gym (if applicable)
Pool access available from 5 AM to 11 PM
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Also known as
Holiday Inn Express Charleston South
Holiday Inn Express Hotel Charleston South
Holiday Inn Express Charleston South Hotel
Holiday Inn Express Charleston-Kanawha City Hotel
Charleston Holiday Inn
Holiday Inn Charleston
Holiday Inn Express Charleston (Us 17 & i-526) Hotel Charleston
Holiday Inn Express Charleston (Us 17 And i-526)
Frequently asked questions
Does Holiday Inn Express Charleston-Kanawha City, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express Charleston-Kanawha City, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Express Charleston-Kanawha City, an IHG Hotel?
Yes, there's an indoor pool. Guests have pool access from 5 AM to 11 PM.
Are pets allowed at Holiday Inn Express Charleston-Kanawha City, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Express Charleston-Kanawha City, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Express Charleston-Kanawha City, an IHG Hotel?
You can check in starting at 3:00 PM. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Holiday Inn Express Charleston-Kanawha City, an IHG Hotel and nearby?
Holiday Inn Express Charleston-Kanawha City, an IHG Hotel has an indoor pool and a fitness center.
What's the area around Holiday Inn Express Charleston-Kanawha City, an IHG Hotel like?
Holiday Inn Express Charleston-Kanawha City, an IHG Hotel is located a short 16-minute walk from Kanawha Mall Shopping Center.
Holiday Inn Express Charleston-Kanawha City, an IHG Hotel Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.6/10
Staff & service
7.6/10
Amenities
7.6/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 6, 2024
Spacious, very clean and comfortable bed!
Martin
Martin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 3, 2024
John
John, 1-night trip
Verified Hotels.com guest review
6/10 Good
Oct 20, 2024
Andrea
Andrea, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Oct 16, 2024
Tony
Tony, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
Oct 14, 2024
Awful smell from bug/foul smell repellant
Couldn't stay for the night... smell from some harsh chemicals was awful. Conditions are terrible - shower tub was peeling and walls had finish removed in places. Bed coverings were musty and sticky... i wouldn't book here even if it is free.
Flavius
Flavius, 1-night business trip
Verified Hotels.com guest review
6/10 Good
Sep 3, 2024
The key card system was not working when we checked it, but the staff were very helpful to show us to our room. However, the room was very damp (especially the bedding). Not the most comfortable stay.
Noah
Noah, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 21, 2024
For an affordable hotel it was very clean.
Terence
Terence, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 16, 2024
Great Place to Stay!
It's a great place to stay with family. The breakfast is exceptional. Newly renovated. Friendly staff.
Verified traveler
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 8, 2024
Everyone working has been kind! The day shift manager, Trevor, was so great & it made a little of the stress I'm under seem not so bad!
Amanda
Amanda, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Aug 7, 2024
Only two bath towels provided. Pillows were flat. Otherwise okay room
Stephen
Stephen, 1-night trip
Verified Hotels.com guest review
6/10 Good
Aug 3, 2024
Brandon
Brandon, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 31, 2024
Quick stop for the night! Fast check in and pool in the morning!
Mary
Mary, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 29, 2024
Convenient and fast check in
Jeff
Jeff, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 11, 2024
Clean room. The hotel was clean and accommodating. Only complaint was that the pool was indoor but pretty chilly
Rachel
Rachel, 1-night family trip
Verified Hotels.com guest review
6/10 Good
Jul 8, 2024
Mandie
Mandie, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Jun 30, 2024
Roger
Roger, 1-night trip
Verified Expedia guest review
2/10 Poor
Jun 25, 2024
HEIDI
HEIDI, 1-night trip
Verified Travelocity guest review
10/10 Exceptional
Jun 11, 2024
Charleston, WV
Average but desk staff and maintenance staff excellent
Terri and John
Terri and John, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 6, 2024
Hammer Down Haulin Inc
Hammer Down Haulin Inc, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
May 26, 2024
Great check-in. Hotel is very nice and clean. Overall it seems to be a safe area. When coming in later in the evening, there are some questionable people along the road that takes you to the hotel.
Rosalie
Rosalie, 1-night romance trip
Verified Expedia guest review
8/10 Very Good
May 20, 2024
Lovely Hotel
It was a beautiful hotel, clean, and modern. Service was excellent. We loved the interior design of our room. The only issue we had is that I was overcharged for our room instead of the rate I had agreed to on Hotels.com. The manager wasn't there when we left, so I had to leave a note. Hopefully it was corrected.
Amy
Amy, 2-night trip
Verified Hotels.com guest review
2/10 Poor
May 19, 2024
Never again!
At check in nobody was at the desk. We waited for 10 minutes before the lady came out of her office to check us in. The bathroom wasnt cleaned. There were 2 bars of used soap in the bathtub. The toilet seat was broken. It was just balanced on the toilet. The mirrors had hand smears all over them.
Courtney
Courtney, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Apr 25, 2024
Pricey for the condition and surroundins
Michael Duane
Michael Duane, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Apr 9, 2024
Best experience
This is easily one of the best experiences I have had. The room was clean and looked like it was well cared for. The entire team working was pleasant and I really enjoyed my interactions with each of them. I wish we had spent more time in this location or similar properties, because our family loved it!
Bryan
Bryan, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 8, 2024
Everyone was really nice, rooms were clean and hot breakfast in the morning was great!