We stayed here in July during the week the Republican National Convention was in town, so the hotel was probably busier than usual. The room was pretty spacious for myself and 2 children, but we had an issue with the cleaning staff, the vending machine and the restaurant. The cleaning staff - on two occasions - skipped our room, even though we were literally there waiting for them. When we went next door to ask them to come back, they said NO and when we asked if we could just have some extra towels, the ALSO DIDN’T GIVE THEM TO US. It was super annoying. The vending machine on the floor didn’t work and when we went down to complain, the reception staff said they knew, but that it was owned by a different company. (Even a sign would have helped us not spend money in it!) There was also a nationwide IT fail in the middle of it - but the restaurant is somehow not connected to the main hotel billing system, so they wanted a cash payment (not mentioned at the beginning of the meal), so that was frustrating. The hotel itself is a decent place, with ample parking, but I think they were at capacity with perhaps not enough staff to handle things.