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Extended Stay America Suites Houston Willowbrook

2.5 star property
Suburban hotel in Houston

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Extended Stay America Suites Houston Willowbrook

Iron/ironing board, free WiFi, bed sheets
Lobby
Iron/ironing board, free WiFi, bed sheets
Full-size fridge, microwave, stovetop, coffee/tea maker
Full-size fridge, microwave, stovetop, coffee/tea maker

Reviews

5.2 out of 10

Popular amenities

  • Pet friendly
  • Non-smoking
  • 24/7 front desk
  • Laundry facilities
  • Air conditioning
  • Free parking

Main amenities (5)

  • Housekeeping (on request)
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front-desk safe
  • Self-serve laundry

Feel at home (6)

  • Children stay free
  • Kitchen
  • Private bathroom
  • Premium TV channels
  • Laundry facilities
  • Coffee/tea maker

Room options

Similar properties

Exterior

Holiday Inn Express & Suites Houston North I-45 Spring, an IHG Hotel

Pool
Free breakfast
Free parking
Free WiFi
8.8 out of 10, Excellent, (439)
The price is NT$2,910
NT$3,347 total
includes taxes & fees
Dec 24 - Dec 25
Holiday Inn Express & Suites Houston North I-45 Spring, an IHG Hotel
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About the neighborhood

Map
13223 Champions Centre Dr, Houston, TX, 77069

What's nearby

  • Willowbrook Mall - 9 min walk - 0.8 km
  • Houston Methodist Willowbrook Hospital - 3 min drive - 2.0 km
  • Champions Golf Club - 3 min drive - 2.8 km
  • Vintage Park - 6 min drive - 7.2 km
  • Sam Houston Race Park - 7 min drive - 7.0 km

Getting around

  • George Bush Intercontinental Airport (IAH) - 32 min drive
  • Houston, TX (EFD-Ellington Field) - 56 min drive
  • Houston William Hobby Airport (HOU) - 60 min drive
  • Houston Station - 28 min drive

Restaurants

  • ‪In-N-Out Burger - ‬14 min walk
  • ‪Raising Cane's Chicken Fingers - ‬13 min walk
  • ‪Starbucks - ‬15 min walk
  • ‪Pappadeaux Seafood Kitchen - ‬2 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬18 min walk

About this property

Extended Stay America Suites Houston Willowbrook

Extended Stay America Suites Houston Willowbrook is a great choice for a stay in Houston. You'll have free perks like WiFi and self parking.

Languages

English

At a glance

Hotel size

  • 138 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: midnight
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only, 2 total)*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Coffee/tea in a common area

Traveling with children

  • Children stay free (see details)

What to do

  • Golfing nearby

Services

  • 24-hour front desk
  • Laundry facilities

Facilities

  • Built in 1995
  • Safe-deposit box at front desk

Accessibility

  • Elevator

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishes, and utensils

More

  • Housekeeping (on request)
  • Access via exterior corridors

Fees & policies

Optional extras

  • Housekeeping is offered for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

Policies

Guests can rest easy knowing there's a security system and window guards on site.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Extended Stay America Houston Willowbrook
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Extended Stay America Suites Houston Willowbrook Hotel
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Extended Stay America Suites Houston Willowbrook Hotel Houston

Frequently asked questions

Are pets allowed at Extended Stay America Suites Houston Willowbrook?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 25 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Extended Stay America Suites Houston Willowbrook?
Yes, there's free self parking.
What are the check-in and check-out times at Extended Stay America Suites Houston Willowbrook?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM.
Does Extended Stay America Suites Houston Willowbrook have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and a refrigerator.
What's the area around Extended Stay America Suites Houston Willowbrook like?
Extended Stay America Suites Houston Willowbrook is a short 9-minute walk from Willowbrook Mall and 3 minutes' walk from Stone Moves Indoor Rock Climbing.

Extended Stay America Suites Houston Willowbrook Reviews

Reviews

5.2

5.2/10

Cleanliness

6.4/10

Staff & service

4.0/10

Amenities

5.2/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

6/10 Good

Not that bad
Staff was friendly, all seemed to be comedians in a sense lol place has cleaned up from the past and overall you can’t beat the price and you have a kitchen still and they aren’t hard on you at checkout
Eric, 1-night trip
Verified Hotels.com guest review

4/10 Fair

The staff at the hotel were friendly but it ends there. The room was dirty, fleas, and noisy. I never stayed at an extended stay that did not have anything in the kitchen not a cup, pot, or utensils. This is more like an apartment complex than hotel.
Monique, 3-night family trip
Verified Expedia guest review

2/10 Poor

The heater didnt work and couldn't get a proper blanket. The room was super noisy you could hear the people next to me screaming at the child and what sounded like someone beatinh their dog. There was cockaroachs EVERYWHERE. No shower curtain, the toilet would not stop running. I coule not even stay the whole time i planned to. The pictures that were advertised by expedia as well as the hotel are all false advertisement. Would never recommend this hotel to anyone .
Wesley, 2-night trip
Verified Expedia guest review

2/10 Poor

Extended Stay for Roaches
Upon my arrival it looked like it was going to be a nice place to stay. Jay at the front desk was very pleasant and check in with easy and quick. However I get to my room and it's a completely different story. The room itself was a little beat up it could definitely use some patchwork and some paint cabinets were kind of banged up the stove top was a rusty mess kind of like the refrigerator. But that's not the worst of it. The roaches in this place are out of control. Every time you look a roach is crawling over something I thought I could deal with it. I took a shower, took my clothes off and laid them down. Buy the time I got out of the shower roaches were crawling all over my dirty clothes and trying to get in my travel bag of clean clothes. In order to keep the roaches out of my bags and end up bringing them home I had to put my bags in the refrigerator to keep the roaches away. Finally at 3:00 in the morning I couldn't stand it anymore and called guest services which they were no help. Monday I'll be calling back for a refund because no person should pay to live like this.
Lee, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Paul, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Not Ok
Service was good, front desk made sure I was still able to get my key card to check in even though it was after hours. However, the room was terrible. There were baby roaches crawling everywhere, holes in the wall with a glove stuck inside it. Would not recommend to anyone.
Darleshia, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Chanedra, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

It's terrible. The manager had excellent customer service. But it was bad. Avoid, unless you are a transient and need a place to take shelter during a storm.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice quiet property
william, 3-night business trip
Verified Orbitz guest review

8/10 Very Good

After a 13 hour drive the original Extended Stay gave my room away. So I got a room a few miles away. She was very nice but I was also upset the room rate was another 20 bucks a night. They should have honored my original price. If given the choice again I would not get another room with this company.
Brent, 1-night trip
Verified Expedia guest review

2/10 Poor

Nice location, horrible cleanliness. I spent 1 night here before checking out. I didn’t even sleep in the room because roaches were everywhere, including the sheets. I ended up sleeping in my car and checking out the next day. They did issue me a refund for me next 2 nights. Friendly people and good location, just a disgusting hotel.
Jordan, 3-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Crystal Angelle, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

It was dirty, roaches, dirty room and sheets were nasty. The manager Bruce is rude, refuses to refund my money and refuses my phone calls. I want my refund
7-night trip
Verified Expedia guest review

2/10 Poor

Taneica Marie, 7-night trip
Verified Expedia guest review

8/10 Very Good

Pamela, 7-night family trip
Verified Hotels.com guest review

2/10 Poor

DID NOT LIKE"" NOT"" THE ROOM.
3-night family trip
Verified Expedia guest review

10/10 Exceptional

It was nice and quiet and peaceful
2-night trip
Verified Expedia guest review

4/10 Fair

Dirty.Cockroackes in room.TV/ cable not working. Lights by bed not working
2-night family trip
Verified Expedia guest review

2/10 Poor

Not that great! Go somewhere else
It was noisy, the a/c is very loud, tv barely works , tooooo many roaches in here the place it banged up. There’s no vending machine for drinks or nothing no ice machine. The over stay was ehh ok but too much going on
Lottie, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Samantha, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Anthony, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Crystal, 1-night trip
Verified Expedia guest review

4/10 Fair

The floors were dirty. Bugs in the room and no hot water.
Tyler, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Dude was on his phone 10 minutes before checking me in the room was has a bad order I instantly canceled my room
2-night trip
Verified Expedia guest review

2/10 Poor

I was refused a room and a refund. When n I tried calling in for a refund I was told I couldn’t get one. Then when I asked for a supervisor I was told it would take a week for them to get back to me.
Brenda, 1-night family trip
Verified Hotels.com guest review