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Sunstar Hotel Lenzerheide

4.0 star property
Vaz-Obervaz ski hotel with 2 restaurants and free ski shuttle

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Photo gallery for Sunstar Hotel Lenzerheide

Relax by the pool surrounded by lounge chairs and wooden beams.
Enjoy a meal at this inviting dining area, complete with a long table and bar.
Guests can dine al fresco on the deck, surrounded by breathtaking mountain views.
Relax in a spacious room with a large bed, seating area, and desk for work or leisure.
Check-in at the Sunstar reception area, where friendly staff are ready to assist with your stay.
Nestled in the mountains, Sunstar Hotel Lenzerheide offers a serene retreat with a free breakfast buffet and stunning views from the on-site terrace. Relax at Wellnessbereich spa or enjoy regional cuisine at one of two restaurants. With an indoor pool, free ski shuttle and storage for gear, this upscale hotel is perfect for outdoor enthusiasts.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Electric vehicle charging point
  • Parking available
  • Free breakfast
  • Ski facilities
  • Pool

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Free ski shuttle
  • Free train station pick-up
  • Ski storage
  • Sauna
  • Steam room
  • Self parking
  • Room service
  • Terrace

For families (6)

  • Private bathroom
  • Separate sitting area
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Double Room

Cozy retreat with a large bed, desk area, and modern bathroom featuring a bathtub, toilet, and sink.

Classic Double Room

Highlights

Balcony
Separate sitting area
Heating
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Relax in comfort with a large bed, two bedside tables, and a desk with a chair near a window.

Superior Double Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Separate sitting area
Heating
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Double Room

Cozy retreat with a bed, sofa, and desk, perfect for relaxation and work.

Premium Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Heating
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 26 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Single Room

Relax in a cozy space with a single bed, functional workspace, and a comfortable chair offering a view of the outside.

Premium Single Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Separate sitting area
Heating
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 19 sq m
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Single Room

Relax in comfort with a comfortable bed, a cozy armchair, and a warm ambiance.

Superior Single Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Heating
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 19 sq m
  • Sleeps 1
  • 1 Twin Bed

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Aug 21 - Aug 22
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About the neighborhood

Map
Voa Sporz 8, Vaz-Obervaz, GR, 7078

What's nearby

  • Arosa Lenzerheide Ski Resort - 1 min walk - 0.0 km
  • Heidsee Lake - 8 min walk - 0.7 km
  • Fadail Ski Lift - 12 min walk - 1.1 km
  • Lenzerheide/Lai LHB Gondola Station - 17 min walk - 1.5 km
  • Rothorn 1 Sektion Ski Lift - 17 min walk - 1.5 km

Getting around

  • Tiefencastel Station - 18 min drive
  • Thusis Station - 24 min drive
  • Ems Werk Station - 24 min drive
  • Free train station pick-up
  • Free ski shuttle

Restaurants

  • ‪Kiosk Canols - ‬3 min drive
  • ‪Grotto-Pizzeria Da Elio - ‬1 min walk
  • ‪Café Aurora - ‬2 min walk
  • ‪Heid-Stübli - ‬4 min walk
  • ‪Crest'ota - ‬11 min walk

About this property

Sunstar Hotel Lenzerheide

Sunstar Hotel Lenzerheide features a free ski shuttle and puts you near winter activities like downhill skiing, snowboarding, and cross-country skiing. Guests can be pampered with massages at the spa, and Stoiva, one of 2 restaurants, serves Regional cuisine and is open for breakfast and dinner. Other highlights include an indoor pool, a bar/lounge, and a sauna. Ski storage is also available. Fellow travelers say good things about the overall property condition.

Languages

English, French, German, Italian, Portuguese

At a glance

DONE

Hotel size

    • 93 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 8:00 PM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • The front desk is open daily from 7:00 AM - 8:00 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Covered onsite self parking (CHF 15 per night; includes in/out privileges)
    • Electric vehicle charging point on site
    • Onsite garage
DONE

Transfers

    • Free train station pick-up from 8:00 AM to 8:00 PM*
DONE

Offsite

    • Free ski shuttle
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)

Traveling with children

  • Children's menu

What to do

  • Shopping
  • Bicycle tour information
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Surfing/body boarding nearby
  • Skydiving nearby
  • Ice skating nearby

Working away

  • Computer station

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Bike repair services
  • Electric bike charging stations
  • Bike cleaning
  • Pool loungers
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 1970
  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • Piano
  • An indoor pool
  • Bicycle parking
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • Elevator
  • Well-lit path to entrance

Ski

  • Free ski shuttle
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Downhill skiing nearby
  • Ski lessons nearby
  • Snowboarding nearby
  • Ski rental shops
  • Snowshoeing nearby

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Heating
  • Free stocked minibar
  • Bathrobes

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Balcony
  • Separate sitting area

Freshen up

  • Private bathroom
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Stoiva - This restaurant specializes in Regional cuisine and serves breakfast and dinner. A children's menu is available.
Chaemi Bar - Onsite bar. Open daily.
Stübli - This restaurant serves lunch and dinner. A children's menu is available. Reservations are required. Open select days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 16 years of age.

Children & extra beds

  • Rollaway beds are available for CHF 75.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CHF 25 per pet, per night

Parking

  • Covered self parking costs CHF 15 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay, Eurocard
Cashless transactions are available.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Also known as

Sunstar Alpine Hotel Lenzerheide
Sunstar Alpine Hotel Lenzerheide Vaz-Obervaz
Sunstar Alpine Lenzerheide
Sunstar Alpine Lenzerheide Vaz-Obervaz
Sunstar Hotel Lenzerheide Vaz-Obervaz
Sunstar Lenzerheide Vaz-Obervaz
Sunstar Lenzerheide
Sunstar Lenzerhei VazObervaz
Sunstar Lenzerheide
Sunstar Hotel Lenzerheide Hotel
Sunstar Hotel Lenzerheide Vaz-Obervaz
Sunstar Hotel Lenzerheide Hotel Vaz-Obervaz

Frequently asked questions

Does Sunstar Hotel Lenzerheide offer free cancellation for a full refund?

Yes, Sunstar Hotel Lenzerheide does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sunstar Hotel Lenzerheide?

Yes, there's an indoor pool.

Are pets allowed at Sunstar Hotel Lenzerheide?

Yes, dogs are welcome. There's a charge of CHF 25 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Sunstar Hotel Lenzerheide?

Yes. Self parking costs CHF 15 per night. Electric vehicle charging is available.

What are the check-in and check-out times at Sunstar Hotel Lenzerheide?

Check-in start time: 4:00 PM; Check-in end time: 8:00 PM. Check-out time is 11 AM. Contactless check-in and check-out are available.

Is there an onsite casino at Sunstar Hotel Lenzerheide?

No, this hotel doesn't have a casino, but Kursaal (6.9 mi) is nearby.

What is there to do at Sunstar Hotel Lenzerheide and nearby?

Have fun with nearby winter activities like ice skating, cross-country skiing, and snowboarding, and in warmer months enjoy a round of golf at the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Sunstar Hotel Lenzerheide also has a sauna and a steam room.

Are there restaurants at or near Sunstar Hotel Lenzerheide?

Yes, there are 2 onsite restaurants, featuring Regional cuisine.

Does Sunstar Hotel Lenzerheide have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Sunstar Hotel Lenzerheide like?

Sunstar Hotel Lenzerheide is a short 1-minute walk from Arosa Lenzerheide Ski Resort and 11 minutes' walk from Heidsee Lake.

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Sunstar Hotel Lenzerheide Reviews

Reviews

8.6

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Great stay at Sunstar hotel

Another great stay at Sunstar hotel, Lenzerheide. Great service from check in staff. Very clean & comfortable hotel with easy access to restaurants, buses & Lenzerheide town a short walk away.
Gary, 7-night trip

8/10 Good

Neiko, 4-night trip

10/10 Excellent

Judith, 1-night trip

8/10 Good

Andreas, 3-night trip

10/10 Excellent

Maja, 1-night trip

10/10 Excellent

Très bien
Michel, 2-night trip

10/10 Excellent

John, 3-night trip

10/10 Excellent

Eine wahre Freude dort zu gastieren!

Für mich eine der besten Adressen in Lai, wo Preis/Leistung stimmt. Sehr komfortable, renovierte, angenehm grosse, gut ausgerüstete Zimmer, sehr komfortabler Ski/Bike-Raum, schöne Piscina, noch freundlicheres Personal als vor 2 Jahren, gute, bodenständige Küche, grosse Menuauswahl für eine Halbpension, Parking, Shuttle Service zum Bahnhof, zentral, und, und, und. Was will man mehr?
Minas-Ioannis, 6-night trip

8/10 Good

Daniel, 2-night trip

8/10 Good

Susanne, 5-night trip

8/10 Good

4-night trip

10/10 Excellent

Sarah, 1-night trip

8/10 Good

Sabrina, 1-night trip

10/10 Excellent

Super Wochenende auf der Lenzerheide

Reto und sein Team machen einen sehr guten Job, besonders sind der Wellness Bereich und das Restaurants. Ich habe lange nicht mehr so lecker gegessen.
G Poeppel, 1-night trip

10/10 Excellent

Anders, 1-night trip

8/10 Good

Ursula, 2-night trip

6/10 Okay

Adele, 1-night trip

6/10 Okay

Ich finde es nicht OK, wenn das Duschmittel komplett leer ist.
Roger, 1-night trip

10/10 Excellent

Olivier, 1-night trip

8/10 Good

Excellent service, even offered to keep the kitchen open for our late arrival.
Jesper, 1-night trip

10/10 Excellent

Maja, 2-night trip

8/10 Good

Christian at the front desk delivered superb service. Other front staff also helpful. Location for getting to slopes is great. Also very convenient for walking to the main street of Lenzerheide. Room was nice size for European hotel, bathroom modern and spacious. Breakfast room/dining room good ambiance. Would certainly stay there again.
Cathy, 3-night trip

4/10 Poor

Gutes Essen , Guter Spa -Bereich, Kleine Zimmer Unglaublich unfreundliche Rezeption !
oliver, 2-night trip

8/10 Good

Eine glückliche Wahl

1 schlecht - 6 Spitze: 5 Sehr gut gelegen, im Zentrum des Dorfes, an der Langlaufskipiste, 10m von gratis Ski Bus, 100m vom Eisfeld. 5 Sehr schönes, komfortables, Zimmer & Bad. 5 Grosser Balkon, gute Aussicht. 6 Der Minibar mit den gratis alkoholfreien Getränken war ein + + + 4 WLAN am Mobile problemlos, auf dem Compi sollte es manuell eingestellt werden – kein Mensch wusste Bescheid, wie es geht 4 Sauberkeit der Zimmer: tägliches Putzen im Eiltempo. 6 Das Frühstück war mehr als reichlich, die Garage ein weiterer Plus. 6 Das Team war sehr höflich, immer hilfsbereit, immer mit einem Lächeln am Gesicht 3 Das Bad roch übel, der Gestank kam vom Ablauf der Dusche. Andro, der Hauswart-Portier-Fahrer-und 1000-Sascha, der Urgestein des Hotels, meinte, es stamme vom 5. Stock – wir waren im 4. Gut zu wissen, aber es half nicht wirklich. 3 Das Essen war unterdurchschnittlich. Nichts mehr. Die servierten Teigwaren waren aufgewärmt. Traurig für ein Hotel, das für sich 4 * beansprucht. 4 Es herrscht Mangel an Angestellten: Sie suchen Personal für fast alle Positionen, von Manager bis Wäscheabteilung. 5 Das Preis/Leistungsverhältnis war unschlagbar – wir buchten unser Zimmer im Sept 2021. Für diese Preise würden wir gerne wieder kommen.
6-night trip

8/10 Good

Magnus, 2-night trip