The staff are excellent. The maintenance guy works his butt off trying to keep an outdated property from totally falling apart. Their "hot breakfast" is a waffle maker, a toaster, and Jimmy Dean sandwiches in a microwave. They don't have a backup thermal coffee pot, so whenever it runs out they have to brew another one while everyone waits.
The entire property is in severe need of updating. It needs new carpets and mattresses. The corners of ceilings have cobwebs. There are numerous places where paint is flaking or has fallen off. The drop ceilings are pathetic.
It looks to me like the employees aren't being given the resources, human or equipment-wise, to provide even an average experience. And that is too bad, because EVERY SINGLE EMPLOYEE was polite, hard working and tried their best to give excellent service with the limited tools ownership has given them.
Sadly, this has been a chainwide trend over the last few years. This chain has deteriorated horrendously in the last eight years. In 2020, the industry excuse was "COVID." In 2021, it was "nobody wants to work." In this particular chain, they have run out of excuses.
I think I'm going to put Sleep Inn to "sleep" on my roster of hotels for awhile.