2/10 Poor
Dec 16, 2024
Very Disappointed stay away
I waited 25 mins to check In as they said they were making sure our room was ready. When entering the room the beds had no pillows they were not queen size beds they were double. The room smelled, the heat turns on whenever it wants and it becomes extremely hot in the room. The phone didn’t work to call downstairs and when you text they don’t reply. We were told they would send someone up because we had no outlets that worked come to find out they don’t have maintenance in the evening. The pool is very cloudy so kids couldn’t go in it. Not worth the money to stay provided my complaint to the manager this morning and received nothing for all of these inconveniences. Very disappointing for a country inn and suites.
Teralynn
Teralynn, 1-night family trip
Verified Hotels.com guest review