4/10 Fair
Oct 2, 2024
The address attached to the reservation is for the extended stay studio apartments next door. After finally finding the correct address and checking in on friday evening, I was informed of a $100 deposit, my card was then ran twice and i verified the amounts on my bank. I was told the deposit would be refunded upon check out on Sunday. On Monday, I see another transaction from the hotel for $84.00 and the $100 was not refunded or pending. I called the hotel and was told it may take a few days for the refund... and they did not see any other charges listed. I was advised to call back next day..
Tara
Tara, 2-night family trip
Verified Hotels.com guest review