Nashville International Airport (BNA) - 23 min drive
Smyrna, TN (MQY) - 34 min drive
Nashville Riverfront Station - 22 min drive
Nashville Donelson Station - 24 min drive
Restaurants
Chick-fil-A - 8 min walk
McDonald's - 12 min walk
Culver's - 4 min walk
Starbucks - 13 min walk
Buffalo Wild Wings - 4 min walk
About this property
Hyatt House Nashville/Franklin/Cool Springs
Hyatt House Nashville/Franklin/Cool Springs is a great choice for a stay in Franklin. You can splash around at the indoor pool, grab a bite to eat at the restaurant, or unwind with a drink at the bar/lounge. The helpful staff and overall property condition get great marks from fellow travelers.
Languages
English
At a glance
Hotel size
125 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21
Check-out time is 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed (dogs and cats only, 2 total, up to 50 lbs per pet)*
Service animals welcome
Restrictions apply*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Onsite parking includes off-street options
Other information
Smoke-free property
Property amenities
Food and drink
Free self-serve breakfast on weekday mornings 6:30 AM–8:30 AM
Restaurant
Bar/lounge
Snack bar/deli
Working away
24-hour business center
Meeting room
Coworking spaces
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
Built in 2020
Safe-deposit box at front desk
An indoor pool
Art Deco architecture
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Visual alarms in hallways
Hand-held showerheads
Closed captioned TV
Room amenities
Be entertained
49-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Iron/ironing board
Window screens
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Free crib/infant bed
Bed sheets provided
Freshen up
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Free local calls
Desk chair
More
Daily housekeeping
Mobile key entry
Fees & policies
Pets
Service animals exempt from fees
Pet deposit: USD 75.00 per stay
Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 10:00 PM
Policies
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Also known as
Hyatt House Nashville/Franklin/Cool Springs Hotel
Hyatt House Nashville/Franklin/Cool Springs Franklin
Hyatt House Nashville/Franklin/Cool Springs Hotel Franklin
Frequently asked questions
Does Hyatt House Nashville/Franklin/Cool Springs offer free cancellation for a full refund?
Yes, Hyatt House Nashville/Franklin/Cool Springs does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hyatt House Nashville/Franklin/Cool Springs?
Yes, there's an indoor pool. Guests have pool access from 9:00 AM to 10:00 PM.
Are pets allowed at Hyatt House Nashville/Franklin/Cool Springs?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of USD 75.00 per accommodation, per stay, and there's also a deposit of USD 75.00 per stay. Service animals are exempt from fees.
Is parking offered on site at Hyatt House Nashville/Franklin/Cool Springs?
Yes, there's free self parking.
What are the check-in and check-out times at Hyatt House Nashville/Franklin/Cool Springs?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.
What is there to do at Hyatt House Nashville/Franklin/Cool Springs and nearby?
Hyatt House Nashville/Franklin/Cool Springs has an indoor pool.
Are there restaurants at or near Hyatt House Nashville/Franklin/Cool Springs?
Yes, there's an onsite restaurant.
What's the area around Hyatt House Nashville/Franklin/Cool Springs like?
Hyatt House Nashville/Franklin/Cool Springs is located a short 13-minute walk from Aspen Grove Park. Travelers love the hotel's prime location.
Hyatt House Nashville/Franklin/Cool Springs Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.6/10
Amenities
9.6/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 20, 2024
Great visit- disposal not working
Always enjoy our visits to Franklin & Our stay at Hyatt House. We put food in the disposal in our sink & could not find a switch to operate it...or the switch was not working. We told the nice gal at the front desk as we were leaving.
Scott
Scott, 1-night family trip
Verified Hotels.com guest review
6/10 Good
Dec 18, 2024
Keiko
Keiko, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 16, 2024
Amber
Amber, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 16, 2024
Best hotel ever
This hotel is fantastic. Or room was like an adjustment.
Karl
Karl, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 13, 2024
Great place to stay on our way to Florida.
Jennifer
Jennifer, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 9, 2024
Nice hotel
Very nice hotel. Staff is friendly. Breakfast was good.
Verified traveler
6-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 7, 2024
Nice place to stay
Room was great, very comfortable. Check in desk clerk was not the friendliest and seemed unfamiliar with area or perhaps wasnt interested in sharing information on restaurants in the area. Check out desk clerk was extremely friendly
DALE
DALE, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 3, 2024
Carri
Carri, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Dec 2, 2024
Breakfast lacking
Staff are very friendly and the hotel was clean and in good condition. The only reason I marked it good instead of excellent was because the breakfast was lacking. They had a container for scrambled eggs, but no scrambled eggs were put out. The selection was not as extensive as other people had noted.
Julie
Julie, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Nov 27, 2024
Richard
Richard, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 26, 2024
Tally
Tally, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 25, 2024
Breakfast, EV charging, and dogs welcome!
Check-in was quick and easy plus I was able to leave a card at reception for my wife who arrived later while I was working. Hotel has 4 Tesla chargers. Breakfast had a great selection of breads, cereals, as well as meat and eggs. Our dog also enjoyed her stay and liked our quiet room.
Daniel
Daniel, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 25, 2024
kimberly
kimberly, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Nov 21, 2024
Greg
Greg, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 13, 2024
Modern, Clean and Comfortable
Hotel is modern, clean and staff is friendly. Breakfast was hot and plentiful, with an omelet station, which was a surprise. Rooms were clean, modern and had plenty of linen and bath resources. Very happy with the hotel.
William
William, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 11, 2024
James
James, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 8, 2024
INETA
INETA, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 6, 2024
Patrick
Patrick, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 3, 2024
Night out in Franklin
Very clean and quiet...super comfortable....staff was on their game
James
James, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 2, 2024
Nash
Nice place, convenient and good customer service .
Rebecca
Rebecca, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 1, 2024
Verified traveler
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 28, 2024
Great stay!
Great service, clean room, easy to get to restaurants and Nashville, and the breakfast was delicious
Beth
Beth, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 19, 2024
Weekend Getaway
Another great stay here, we stay here every couple of months. Perfect location along with being a great hotel. The rooms have decent size kitchens, as well.
Chris
Chris, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 18, 2024
Very nice hotel
The shower door in our room was incredibly difficult to open. My wife couldn’t do it and I had trouble. Fortunately, the day clerk Becky was very accommodating and allowed us to switch rooms to a kitchenette at no cost. The pool was clean and very refreshing. The bartender was incredibly friendly and the drinks were strong. The bar claimed to have a kitchen but it was closed all 3 nights we were there which was disappointing but there were plenty of restaurants nearby. Breakfast was pretty good. The outside deck was VERY nice with several fireplaces and grills to cook on if you desired.