Malmaison Cheltenham, an upscale eco-certified hotel, offers a tranquil retreat with a library and on-site restaurant. Relax in the hair salon or enjoy views from the terrace. With free WiFi and helpful staff who have left a lasting impression on previous guests.
The Ivy Montpellier Brasserie Cheltenham - 3 min walk
Munchies - 4 min walk
About this property
Malmaison Cheltenham
Malmaison Cheltenham puts you within a 15-minute drive of Cheltenham Racecourse and Gloucester Quays. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Fellow travelers love the helpful staff and location.
Languages
English
At a glance
Hotel size
61 rooms
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (dogs only, 2 total)*
Service animals welcome
Specific rooms only, restrictions apply*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (GBP 10.00 per night)
Onsite parking limited
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) 7 AM–10 AM on weekdays and 8 AM–11:00 AM on weekends
Restaurant
Bar/lounge
24-hour room service
Traveling with children
Children stay free (see details)
Working away
Business center
Meeting rooms
Services
24-hour front desk
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Facilities
Safe-deposit box at front desk
Terrace
Library
Banquet hall
Accessibility
Elevator
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Grab bar near toilet
Bathroom emergency pull cord
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Heating
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Egyptian cotton sheets
Free crib/infant bed
Freshen up
Bathtub or shower
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Dining
Onsite venue - This brasserie specializes in British cuisine and serves breakfast, lunch, and dinner.
Awards and affiliations
Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 23 for adults and GBP 12 for children
Children & extra beds
Rollaway beds are available for GBP 30.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 25 per pet, per night
Parking
Self parking costs GBP 10.00 per night
Policies
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
Malmaison Cheltenham Hotel
Malmaison Cheltenham Hotel
Malmaison Cheltenham Cheltenham
Malmaison Cheltenham Hotel Cheltenham
Frequently asked questions
Does Malmaison Cheltenham offer free cancellation for a full refund?
Yes, Malmaison Cheltenham does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Malmaison Cheltenham?
Yes, dogs are welcome, with a limit of 2 total. There's a charge of GBP 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Malmaison Cheltenham?
Yes. Self parking costs GBP 10.00 per night. Parking spots may be limited.
What are the check-in and check-out times at Malmaison Cheltenham?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11:00 AM.
Are there restaurants at or near Malmaison Cheltenham?
Yes, there's an onsite restaurant that offers British cuisine.
What's the area around Malmaison Cheltenham like?
Malmaison Cheltenham is a short 7-minute walk from Cheltenham Town Hall and 9 minutes' walk from The Promenade. Travelers love the hotel's prime location.
Have a question?
Beta
Get instant answers with AI powered search of property information and reviews.
Malmaison Cheltenham Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Feb 28, 2025
Stay
Excellent hotel
Stayed here lots before
10/10 service
Christopher
Christopher, 1-night trip
8/10 Very good
Feb 6, 2025
Stayed here for location. Decent breakfast. Helpful staff
Sue
Sue, 1-night trip
10/10 Exceptional
Jan 26, 2025
Nice stay
The room was very snug and the bed quite low but comfy and clean. Reception areas are very nice.
Harry
Harry, 2-night trip
10/10 Exceptional
Jan 23, 2025
Stayed in a cosy double room as a single traveller. Lovely room, cosy, warm and a great size for 1! Would stay again!
Verified traveler
1-night trip
8/10 Very good
Feb 9, 2025
Clean and comfortable
Fair, food and drinks were pretty pricey. Room was clean.
Luxury feel but staff very friendly and welcoming . Excellent location
Christopher
Christopher, 1-night trip
10/10 Exceptional
Jul 27, 2024
Very nice stay
Matthieu
Matthieu, 6-night trip
10/10 Exceptional
Nov 21, 2024
Nice night in Cheltenham
gordon
gordon, 1-night trip
8/10 Very good
Aug 9, 2024
Great location to main areas.
Lisa
Lisa, 2-night trip
8/10 Very good
Dec 13, 2024
Good
Always reliable - very comfortable
Emma
Emma, 1-night trip
10/10 Exceptional
Jul 2, 2024
Great hotel, nice location, very friendly and helpful staff.
Stephen
Stephen, 2-night trip
10/10 Exceptional
Jun 24, 2024
Hotel was great and staff was friendly.
Verified traveler
2-night trip
10/10 Exceptional
Jun 23, 2024
Great location and lovely hotel. Superb breakfast with a quiet and comfortable nights sleep as well.
Darrell
Darrell, 1-night trip
4/10 Fair
Jan 1, 2025
Tired hotel never 4 star
A very tired hotel in need of a refurbishment. Hotel bar also tired and uninviting with a rude girl serving behind the bar who attempted to pour a cocktail and discovered she hadnt the ingrediants to make it!!
Paul
Paul, 1-night trip
8/10 Very good
Dec 19, 2024
Lovely staff 🎄♥️
Lovely staff - the entire time!
They gave us an upgrade to such a lovely room and when our bath plug wasn't working, they kindly let me have a bath in a different room so I could get ready for an event. An extremely pleasant group of people! 10/10! Oh, and the gluten-free eggs benedict was spot-on ♥️
Verified traveler
2-night trip
8/10 Very good
Oct 21, 2024
2 night city break
2 night stay bed & breakfast. Room was spacious but a little dated. Breakfast was good. Great location as quiet but could do with a bit of TLC. Staff were friendly.
Donna
Donna, 2-night trip
8/10 Very good
Aug 5, 2024
Period property in a great location
Jenna
Jenna, 1-night trip
10/10 Exceptional
Aug 24, 2024
Lovely hotel in Cheltenham with great access to shops, restaurants and bars. Good options for parking in the hotel with some on street options as well. Smaller boutique hotel with a lovely feel. Great restaurant and breakfast options. I will certainly be staying again.
Darrell
Darrell, 1-night trip
10/10 Exceptional
Mar 20, 2024
Excellent stay
Frank
Frank, 2-night trip
10/10 Exceptional
Jun 3, 2024
I had a really great stay, the room was spacious, the facilities great, lovely outdoor spaces to sit and relax and really good service.
Susana
Susana, 1-night trip
8/10 Very good
Sep 13, 2024
Staff were very good, polite, friendly and helpful, able to change a bedroom at short notice to help my mother with better accessibility