This is a nice hotel, beautifully decorated with friendly, hardworking staff. The rooms were clean and comfortable and service was excellent. We had booked two superior rooms as travelling with our children. Unfortunately during our stay there was construction work in the road taking place diectly outside our windows so we were woken very early both days by bucket diggers and gravel being poured, so not as restful as we had hoped. However it looked short term so if you are not travelling in the near future this shouldn't be a problem. The ritual toiletries in the bathroom were lovely. The hotel is a little way from the centre but only a short walk to this nearest tram stop and a pleasant 15min walk to Aker Brygger in the evening. Our biggest disappointment was vegetarians are not well catered for. On arrival we were told that dinner choices for the evening were chicken or meatballs. I asked about the vegetarian food and was told there was salad. So I had salad leaves and cold pasta with pesto and bread. The second night was meat chilli but chicken had been mixed in with the pasta salad so we couldn't even eat that so we ended up eating out in Akker Brygger which was expensive. We were disappointed with this as there was a sign in the dining room suggesting all diets would be accommodated and we had made it known we were vegetarian.
Other than that, this is an attractive hotel, with nice staff just not for us due to the food options and perhaps the distance out of town.