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DoubleTree by Hilton Stoke on Trent

4.0 star property
Relax in style with amenities that bring people together: from gardens to pools to saunas.

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Photo gallery for DoubleTree by Hilton Stoke on Trent

Bar (on property)
Lobby
Outdoor wedding area
Indoor pool, open 6:30 AM to 8:00 PM, sun loungers
Lobby
Nestled near the train station, DoubleTree by Hilton Stoke on Trent offers a warm welcome with a coffee shop, garden, and bar. Guests can relax in the sauna or steam room, enjoy WiFi throughout their stay and savor breakfast at the restaurant. The helpful staff has left lasting impressions on previous guests.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Non-smoking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Sauna
  • Steam room
  • Self parking
  • 24-hour room service
  • Room service
  • Coffee shop/cafe
  • Business center
  • Meeting rooms

Feel at home (6)

  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Daily housekeeping
  • Coffee/tea maker
  • Elevator
The current price is NT$2,715
NT$3,258 total
includes taxes & fees
Feb 23 - Feb 24

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 1 King Bed

Highlights

Heating
LCD TV
Sofa bed - queen
Separate bedroom
Eco-friendly toiletries
Hair dryer
Private bathroom
Bathrobes
  • 9 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed with Sofa bed

Highlights

Heating
LCD TV
Sofa bed - queen
Eco-friendly toiletries
Hair dryer
Private bathroom
Bathrobes
Eco-friendly cleaning supplies
  • 9 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed

Deluxe Room, 1 Queen Bed with Sofa bed | In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 Queen Bed with Sofa bed

Highlights

Heating
LCD TV
Eco-friendly toiletries
Hair dryer
Private bathroom
Bathrobes
Eco-friendly cleaning supplies
Electric kettle
  • 9 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds

Highlights

Heating
LCD TV
Eco-friendly toiletries
Hair dryer
Private bathroom
Eco-friendly cleaning supplies
Electric kettle
Coffee/tea maker
  • 9 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible

Highlights

Heating
LCD TV
Eco-friendly toiletries
Hair dryer
Private bathroom
Eco-friendly cleaning supplies
Electric kettle
Coffee/tea maker
  • 9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed

Highlights

Heating
LCD TV
Eco-friendly toiletries
Hair dryer
Private bathroom
Bathrobes
Eco-friendly cleaning supplies
Electric kettle
  • 9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed with Sofa bed

Family Room, 1 King Bed with Sofa bed | In-room safe, desk, laptop workspace, iron/ironing board

Family Room, 1 King Bed with Sofa bed

Highlights

Heating
LCD TV
Sofa bed - queen
Eco-friendly toiletries
Hair dryer
Private bathroom
Bathrobes
Eco-friendly cleaning supplies
  • 9 sq m
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

Highlights

Heating
LCD TV
Eco-friendly toiletries
Hair dryer
Private bathroom
Bathrobes
Eco-friendly cleaning supplies
Electric kettle
  • 9 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Bar (on property)

Hilton Garden Inn Stoke on Trent

  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, (474)
The price is NT$2,292
NT$2,751 total
includes taxes & fees
Mar 9 - Mar 10
Hilton Garden Inn Stoke on Trent
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About the neighborhood

Map
Etruria Hall Festival Way, Stoke-on-Trent, England, ST1 5BQ

What's nearby

  • Waterworld - 2 min walk
  • The Potteries Museum and Art Gallery - 17 min walk
  • Regent Theatre - 18 min walk
  • Victoria Hall - 3 min drive
  • Staffordshire University - 3 min drive

Getting around

  • Manchester Airport (MAN) - 44 min drive
  • Birmingham Airport (BHX) - 65 min drive
  • Stoke-On-Trent Station - 7 min drive
  • Longport Station - 8 min drive
  • Longton Station - 12 min drive

Restaurants

  • ‪Brindley Farm - Dining & Carvery - ‬10 min walk
  • ‪M&S Café - ‬4 min drive
  • ‪Nando's - ‬8 min walk
  • ‪Toby Carvery - ‬6 min walk
  • ‪Burger King - ‬11 min walk

About this property

DoubleTree by Hilton Stoke on Trent

At DoubleTree by Hilton Stoke on Trent, you'll be within a 10-minute drive of Trentham Gardens. After splashing around at the indoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other features include a sauna, a steam room, and a garden. The pool and helpful staff get great marks from fellow travelers.

Languages

English, French, German, Spanish

At a glance

DONE

Hotel size

    • 147 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (GBP 5.00 per day)
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Wedding services
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • An indoor pool
  • Sauna
  • Steam room
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • LCD television
  • Digital TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Alarm clock
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 15.00 to 16.95 for adults, and GBP 8.00 to 9 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Cribs/infant beds are available for GBP 15.0 per day

Parking

  • Self parking costs GBP 5.00 per day
  • RV/bus/truck parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 6:30 AM to 8:00 PM

Policies

This property uses a grey water recycling system.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.

Also known as

Best Western Plus Stoke-on-Trent Moat House Hotel
Best Western Plus Hanley Moat House Hotel
Best Western Plus Stoke-on-Trent Moat House
Best Western Plus Stoke-on-Trent Hanley Moat House
Best Western Plus Hanley Moat House
Best Western Plus Stoke on Trent City Centre Moat House
Best Western Plus Stoke on Trent Moat House
Best Western Plus Hanley Moat House Hotel
Best Western Plus Stoke-on-Trent Hanley Moat House
Best Western Plus Hanley Moat House
Hotel Best Western Plus Stoke-on-Trent Hanley Moat House Hotel
Best Western Plus Stoke on Trent Hanley Moat House Hotel
Best Western Plus Stoke on Trent Moat House
Best Western Plus Stoke on Trent City Centre Moat House
Best Plus Hanley Moat House
DoubleTree by Hilton Stoke on Trent Hotel
DoubleTree by Hilton Stoke on Trent Stoke-on-Trent
DoubleTree by Hilton Stoke on Trent Hotel Stoke-on-Trent
Best Western Plus Stoke on Trent Hanley Moat House Hotel

Frequently asked questions

Does DoubleTree by Hilton Stoke on Trent offer free cancellation for a full refund?

Yes, DoubleTree by Hilton Stoke on Trent does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at DoubleTree by Hilton Stoke on Trent?

Yes, there's an indoor pool. Guests have pool access from 6:30 AM to 8:00 PM.

Are pets allowed at DoubleTree by Hilton Stoke on Trent?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at DoubleTree by Hilton Stoke on Trent?

Yes. Self parking costs GBP 5.00 per day. RV/bus/truck parking is available.

What are the check-in and check-out times at DoubleTree by Hilton Stoke on Trent?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.

What is there to do at DoubleTree by Hilton Stoke on Trent and nearby?

DoubleTree by Hilton Stoke on Trent has an indoor pool and a sauna, as well as a steam room and a garden.

Are there restaurants at or near DoubleTree by Hilton Stoke on Trent?

Yes, there's an onsite restaurant.

What's the area around DoubleTree by Hilton Stoke on Trent like?

DoubleTree by Hilton Stoke on Trent is a short 2-minute walk from Waterworld and 17 minutes' walk from The Potteries Museum and Art Gallery.

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DoubleTree by Hilton Stoke on Trent Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Lovely hotel, great location and friendly staff
Lovely hotel, modern and friendly staff
Susan, 1-night trip

10/10 Exceptional

One night stay
One night stay - very comfortable hotel with excellent facilities- lovely room - great dining options
Robert, 1-night trip

8/10 Very good

GOOD HOTEL
Lovely hotel staff very helpful , unfortunately they were understaffed so the bar/restaurant and breakfast time was abit unorganised and messy
DOUGLAS, 1-night trip

10/10 Exceptional

Great Hotel
Lovely hotel right next to water world. Staff were great and rooms were very comfortable.
Hayley, 1-night trip

10/10 Exceptional

Stoke City Football Corporate Day Out
Rooms were very clean and well laid out. Lady on reception was very helpful, We arrived early and were able to leave our bags with reception and get changed in the leisure facilities which was great.
Sharon, 1-night trip

10/10 Exceptional

Nice stay in good quality hotel
Jill, 1-night trip

8/10 Very good

great stay
Great hotel, a bit noisy as very busy , looked the pool and wet sauna Could hear the traffic on the road as i was road facing but amazing room and lots of space
Vandna, 2-night trip

10/10 Exceptional

Nice hotel Next to water park Parking easy
Teck Guan, 1-night trip

4/10 Fair

Lovely hotel and staff, totally spoilt but a continuous mechanical noise outside the room possibly security camera moving back and forth and extremely noisy guests messing around outside our bedroom door due the night The staff confirmed that those guests were asked to leave during the night because of this behaviour Breakfast taste hot and fresh Hotel very clean Staff amazing, friendly and accommodating Advised staff of issues however nothing done just advised that guests have been requested to leave nothing about the mechanical noise outside the window
Karen, 1-night trip

10/10 Exceptional

Ideal for our stop over. Good location, Staff and facilities were very good.
JAS, 1-night trip

10/10 Exceptional

Good Hotel
Large comfortable room. Quick efficient check in. Friendly staff. Plenty of parking.
Nicol, 1-night trip

10/10 Exceptional

Check in was lovely, the lady behind reception was so friendly and attentive, room was spotless, the bed super comfy!
Amy, 1-night trip

10/10 Exceptional

Excellent hotel
Beautiful hotel, our room was immaculate. The shower was amazing. Breakfast was busy as we stayed during school holidays but the staff were excellent at replenshing everything. I would highly recommend this hotel. Very convenient for Alton Towers.
Miss, 2-night trip

10/10 Exceptional

Lovely hotel
Jane on reception was fantastic with our small kids and gave them all cookies on arrival! The family rooms were spacious and clean. Our kids loved the breakfast buffet and the pool.
Rachel, 1-night trip

8/10 Very good

Modern rooms and easy check in. Pool and changing rooms are small and could do with updating.
Gillian, 1-night trip

8/10 Very good

Double Tree Hilton Stoke on Trent Short Break.
Booked two nights for a birthday treat to visit my daughter at University. Staff friendly, helpful, restaurant food was good. Hotel clean, shower really hot. Breakfast Buffett was good. First night, room cold had to sleep in a jumper, heating was on a timer, the heating went off the room was cold, gadget on the wall didn’t work, pillows were air filled and not supportive. Only one lift working and the noise from the lift kept us awake all night.It would seem the seals on the windows had failed. Next day staff extremely helpful, gave us an upgrade, moved us away from the lift, gave us two memory foam pillows, provided an oil filled heater and some small cakes for my birthday. The room change was a big difference, the room was warm all night but one window seal was still poor. So Customer Service was excellent. Advice, at the moment avoid rooms near the lift due to noise. Window seals need checking in the hotel.
Shona, 2-night trip

10/10 Exceptional

Highly recommend, will stay again in future
Room was spotless, reception staff were extremely helpful and breakfast was very tasty!
C, 1-night trip

6/10 Good

Not worth the extra money
My main issue with the hotel was the in comfortable sofabeds that my kids had to sleep on. These are way below the quality of additional bed that you get in a Premier Inn Family Room, which makes the additional cost of staying at the Hilton not worth the money, in my opinion.
3-night trip

8/10 Very good

Great location and room size. I was disappointed that our room didn’t have a mini fridge
Natasha Molissa, 2-night trip

8/10 Very good

Awesome stay at the hilton for the weekend. Only down side was one the the night staff was rude and obnoxious just because we were abit rowdy
Gavin, 2-night trip

10/10 Exceptional

Location was really good.
Kamaljit, 2-night trip

8/10 Very good

Was a great family stay
Tanya, 1-night trip

10/10 Exceptional

Amazing hotel
Scott, 2-night trip

8/10 Very good

Free Cookies!
Back here after our first trip three years ago. All still good and nice to find that we still get free cookies!
Mike, 1-night trip

6/10 Good

It was ok! Needed more pillows did ask but didn't have any. Breakfast at boxing day was poor. Nothing was there. I paid for my family and they couldn't have any it was all gone. Beds are hard.
lisa, 2-night trip