Located in Chartrons, near Cité du Vin, Mercure Bordeaux Château Chartrons offers a warm welcome with its upscale charm. Unwind on the garden terrace or recharge at the gym. The helpful multilingual staff has left a lasting impression on previous guests.
Reviews
8.08.0 out of 10
Very good
Popular amenities
Electric vehicle charging point
Bar
Gym
Parking available
Pet friendly
Laundry facilities
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Breakfast available
Fitness center
Self parking
Room service
Business center
Meeting rooms
Terrace
24-hour front desk
Air conditioning
Garden
For families (6)
Children stay free
Free cribs/infant beds
Private bathroom
Garden
Terrace
Daily housekeeping
The current price is NT$3,001
NT$3,001
NT$3,571 total
includes taxes & fees
Apr 11 - Apr 12
Room options
Available filters for rooms
Showing 7 of 7 rooms
View all photos for Junior Suite - 1 double bed and sofa
Junior Suite - 1 double bed and sofa
Highlights
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Blackout drapes/curtains
29 sq m
Sleeps 3
1 Twin Sofa Bed and 1 Double Bed
View all photos for Standard Room, 1 Double Bed
Standard Room, 1 Double Bed
Highlights
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Private bathroom
20 sq m
Sleeps 2
1 Double Bed
View all photos for Classic Room, 1 King Bed
Classic Room, 1 King Bed
Highlights
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Private bathroom
25 sq m
Sleeps 2
1 King Bed
View all photos for Superior Room, Connecting Rooms
When you stay at Mercure Bordeaux Château Chartrons, you'll be just a 5-minute drive from Rue Sainte-Catherine and Place de la Bourse. Guests can visit the fitness center for a workout or grab a bite to eat at Chais Saint Louis, which serves French cuisine and is open for breakfast and dinner. This eco-certified hotel also features a bar/lounge, a terrace, and a garden. The property is just a short walk to public transportation: Grand Parc Tram Station is 9 minutes and Emile Counord Tram Station is 9 minutes.
Languages
English, French, German, Spanish
At a glance
Hotel size
215 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (EUR 15.00 per night)
Electric vehicle charging point on site
Height restrictions apply for onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 6:30 AM–10 AM
Restaurant
Bar/lounge
Room service (limited hours)
Traveling with children
Children stay free (see details)
What to do
Pool table
Golfing nearby
Working away
Business center
Meeting rooms
Conference space (4844 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Terrace
Piano
Fitness center
Vegan dining options
Vegetarian dining options
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Stair-free path to entrance
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Free crib/infant bed
Freshen up
Private bathroom
Bathtub or shower
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
Chais Saint Louis - This brasserie specializes in French cuisine and serves breakfast and dinner.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.74 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Full breakfast is offered for an extra charge of approximately EUR 19.5 per person
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 8.00 per pet, per night
Parking
Self parking costs EUR 15.00 per night
Parking height restrictions apply
Policies
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Eurocard
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Accor Bordeaux Chartrons
Mercure Bordeaux Chartrons
Mercure Bordeaux Château Chartrons
Mercure Bordeaux Chateau Chartrons Hotel Bordeaux
Mercure Bordeaux Château Chartrons Hotel
Mercure Château Hotel Bordeaux Chartrons
Mercure Château Hotel
Mercure Château
Mercure Bordeaux Château Chartrons Hotel
Mercure Bordeaux Château Chartrons Bordeaux
Mercure Bordeaux Château Chartrons Hotel Bordeaux
Frequently asked questions
Does Mercure Bordeaux Château Chartrons offer free cancellation for a full refund?
Yes, Mercure Bordeaux Château Chartrons does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Bordeaux Château Chartrons?
Yes, cats and dogs are welcome. There's a charge of EUR 8.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Mercure Bordeaux Château Chartrons?
Yes. Self parking costs EUR 15.00 per night. Electric vehicle charging is available.
What are the check-in and check-out times at Mercure Bordeaux Château Chartrons?
Check-in start time: 2:00 PM; Check-in end time: noon. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Mercure Bordeaux Château Chartrons?
No, this hotel doesn't have a casino, but Barriere Casino Theatre (6-min drive) is nearby.
What is there to do at Mercure Bordeaux Château Chartrons and nearby?
Mercure Bordeaux Château Chartrons has a fitness center and a garden.
Are there restaurants at or near Mercure Bordeaux Château Chartrons?
Yes, Chais Saint Louis offers French cuisine.
What's the area around Mercure Bordeaux Château Chartrons like?
Mercure Bordeaux Château Chartrons is a short 9-minute walk from Grand Parc Tram Station and 18 minutes' walk from Jardin Public.
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Mercure Bordeaux Château Chartrons Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.2/10
Staff & service
8.0/10
Amenities
8.0/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Aug 7, 2024
Helpful staff, nice big room
Rob
Rob, 1-night trip
10/10 Exceptional
Jul 23, 2024
Good location
darrell
darrell, 3-night trip
10/10 Exceptional
Aug 5, 2024
We stayed here while visiting for the Olympics and it just so happened to be the same hotel where the Men's and Women's Spanish National Soccer teams were staying! The hotel is beautiful and a close walk to the river trams, with plenty of dining/shopping options nearby.
krista
krista, 3-night trip
10/10 Exceptional
Sep 18, 2022
Lovely hotel and great location
Philip
Philip, 3-night trip
8/10 Very good
May 30, 2024
Property is located in an older part of Bordeaux. There are many cafe's within a short walk from the hotel.
Anthony
Anthony, 1-night trip
10/10 Exceptional
Aug 11, 2024
The only thing we didn’t like were the pillows…too hard.
Unfortunately we arrived late and had a difficult time finding somewhere to eat…
Mark
Mark, 1-night trip
10/10 Exceptional
May 6, 2024
Close to all
Carolyn
Carolyn, 4-night trip
10/10 Exceptional
Sep 5, 2023
Very nice hotel a little out of the core. When construction is completed in front of the hotel it will seem less removed from downtown core. Breakfast buffet is fantastic
Diane
Diane, 2-night trip
2/10 Poor
Sep 3, 2024
No service
Audrey
Audrey, 2-night trip
8/10 Very good
May 12, 2024
Hotel had a convention of "piercing and tattoos" Artist, not my style!
Yariv
Yariv, 1-night trip
10/10 Exceptional
Jul 11, 2023
Lives up to expectations
I just don't understand why the restaurant is closed on Saturdays and Sundays
Patricia
Patricia, 2-night trip
6/10 Good
Sep 16, 2023
RWC - Bordeaux 2023
Room was quite dark. Hotel was a little tired and needs freshening up. Bed was uncomfortable due to a mattress liner. Good breakfasts and centrally located.
Brian
Brian, 4-night trip
4/10 Fair
Jul 2, 2023
This property is somewhat on the outskirts of town where all of the action is. It is not too far of a walk to the rue of Notre Dame (10-15 minutes) but doesn’t feel the safest at night. The hotel appears to have spent all their money on making the lobby, bar and common areas look nice but the actual rooms are very old and have a strange smell. My room had no functioning air conditioning but since I got back late to my room, I did not have energy to pack up all my stuff and move to another room. This made the musky smell in the bathroom even worse. The water for showers is also not hot, it is lukewarm at best. The staff are not as helpful or friendly, but it could also be because I am a foreigner. For the price you pay for this hotel, it is not worth it. Even if it was discounted, I would not stay here. I would rather stay in a 3 star and below hotel with functioning air conditioners with modern thermostats (they have some kind of antiquated knob thing that makes no sense) and hot water (their sink water was hotter than shower water).
Tuanh
10/10 Exceptional
Mar 4, 2025
Séjour reposant
Franck
Franck, 1-night trip
10/10 Exceptional
Feb 19, 2025
Prescillia
Prescillia, 1-night trip
10/10 Exceptional
Dec 11, 2024
David
David, 1-night trip
10/10 Exceptional
Dec 10, 2024
Séjour tout confort
Verified traveler
1-night trip
10/10 Exceptional
Nov 30, 2024
Didier
Didier, 2-night trip
8/10 Very good
Nov 22, 2024
Nous avions réservé 2 nuits à l’hôtel Mercure. La première nuitée fut compliquée car il y avait du bruit et nous avions été réveillés par le camion poubelle. J’en ai fait part le lendemain et ils ont pris en compte mes remarques. Ils nous ont changé de chambre. Quel bonheur !! Nous avons passé une excellente nuit dans une chambre chauffée qui sentait bon. Je remercie la direction pour cette prise en compte rapide.
Jean Luc
Jean Luc, 2-night trip
10/10 Exceptional
Nov 19, 2024
Très bien
Très bien. Chambre agréable, personnel très sympa.
Jacques
Jacques, 2-night trip
6/10 Good
Nov 10, 2024
PAUL
PAUL, 1-night trip
10/10 Exceptional
Nov 8, 2024
Accueil professionnel tout en restant convivial
Chambre de bon niveau et literie excellente
Franck
Franck, 1-night trip
10/10 Exceptional
Nov 1, 2024
Ismo
Ismo, 1-night trip
8/10 Very good
Oct 27, 2024
Hôtel pratique pour une nuit, sinon peut mieux faire