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Galaxy Hotel Iraklio

5.0 star property
Luxury hotel with 2 restaurants, near Venetian Walls

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Galaxy Hotel Iraklio

Exterior detail
Outdoor pool, pool umbrellas, sun loungers
Lobby sitting area
Lobby sitting area
City view
VIP Access

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Airport transfer
  • Bar
  • Gym
  • Spa
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • 24-hour health club
  • Steam room
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • Spa services
  • In-room childcare
For families
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Private bathroom
  • Living room
  • Television
The price is NT$3,391
NT$3,985 total
includes taxes & fees
Dec 21 - Dec 22

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Executive Suite, 1 Bedroom, Non Smoking, Jetted Tub

Executive Suite, 1 Bedroom, Non Smoking, Jetted Tub | Egyptian cotton sheets, premium bedding, Select Comfort beds

Executive Suite, 1 Bedroom, Non Smoking, Jetted Tub

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
LCD TV
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Single Room

Superior Single Room | Egyptian cotton sheets, premium bedding, Select Comfort beds

Superior Single Room

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
LCD TV
Pillow menu
Select Comfort bed
  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Double or Twin Room

Egyptian cotton sheets, premium bedding, Select Comfort beds

Economy Double or Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
LCD TV
Pillow menu
Blackout drapes/curtains
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Executive Room, Pool View

Egyptian cotton sheets, premium bedding, Select Comfort beds

Executive Room, Pool View

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
LCD TV
Pillow menu
Select Comfort bed
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Bedrooms, Connecting Rooms, City View

Family Room, 2 Bedrooms, Connecting Rooms, City View | Egyptian cotton sheets, premium bedding, Select Comfort beds

Family Room, 2 Bedrooms, Connecting Rooms, City View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Pillow menu
  • 42 sq m
  • City view
  • Sleeps 5
  • 5 Twin Beds OR 1 Queen Bed and 3 Twin Beds

View all photos for Superior Triple Room, Pool View

Egyptian cotton sheets, premium bedding, Select Comfort beds

Superior Triple Room, Pool View

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
LCD TV
Pillow menu
Select Comfort bed
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Superior Room, City View

Egyptian cotton sheets, premium bedding, Select Comfort beds

Superior Room, City View

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
LCD TV
Pillow menu
Blackout drapes/curtains
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Executive Room, City View

Egyptian cotton sheets, premium bedding, Select Comfort beds

Executive Room, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
LCD TV
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Room, Pool View

Egyptian cotton sheets, premium bedding, Select Comfort beds

Superior Room, Pool View

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
LCD TV
Pillow menu
Blackout drapes/curtains
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Triple Room, City View

Egyptian cotton sheets, premium bedding, Select Comfort beds

Superior Triple Room, City View

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
LCD TV
Pillow menu
Select Comfort bed
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Superior Double or Twin Room, City View (Business)

Superior Double or Twin Room, City View (Business) | Egyptian cotton sheets, premium bedding, Select Comfort beds

Superior Double or Twin Room, City View (Business)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
LCD TV
Pillow menu
Blackout drapes/curtains
  • 21 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Map
75 Dimokratias Ave, Heraklion, Crete Island, 71306

What's nearby

  • Venetian Walls - 9 min walk - 0.8 km
  • Heraklion Archaeological Museum - 15 min walk - 1.3 km
  • Heraklion Port - 2 min drive - 1.7 km
  • Koules Fortress - 2 min drive - 2.1 km
  • Palace of Knossos - 4 min drive - 4.5 km

Getting around

  • Nikos Kazantzakis Airport (HER) - 9 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Coffee Island - ‬8 min walk
  • ‪Per Se Lounge - ‬1 min walk
  • ‪De May Cafe - ‬9 min walk
  • ‪Ηacienda - ‬7 min walk
  • ‪Silfio Pizza - ‬1 min walk

About this property

Galaxy Hotel Iraklio

Galaxy Hotel Iraklio is just 3.7 mi (6 km) from the airport and offers a shuttle (available 24 hours). Guests can indulge in massages, and Per Se Lounge, one of 2 restaurants, serves Mediterranean cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool, and a poolside bar. The helpful staff and overall property condition get great marks from fellow travelers.

Languages

English, French, German, Greek, Italian

At a glance

DONE

Hotel size

    • 127 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Street parking available
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (late night)

Traveling with children

  • Children stay free (see details)
  • Childcare in room (surcharge)
  • Children's menu

What to do

  • Beach nearby
  • Golf lessons nearby

Working away

  • 9 meeting rooms
  • Computer station
  • Conference center (7535 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 1979
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Porch
  • Fireplace in lobby
  • Television in common areas
  • 24-hour health club
  • An outdoor pool
  • Spa services
  • Steam room
  • At least 80% of food locally-sourced
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet

Room amenities

Be entertained

  • 26-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Select Comfort mattress
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi and wired internet
  • Phone

Food and drink

  • Mini-fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

Per Se Lounge - Overlooking the pool and garden, this restaurant specializes in Mediterranean cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Vetri Restaurant - This poolside restaurant specializes in Mediterranean cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Per Se Bar - Overlooking the pool and garden, this lobby lounge specializes in Mediterranean cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 10.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 15.00 per person
  • Airport shuttle service is offered for an extra charge of EUR 25 per vehicle (one-way)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for EUR 20 per night

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards, mobile payments and cash.
Mobile payment options include: Apple Pay.
Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 170631724005/0/0

Also known as

Galaxy Hotel Iraklio
Galaxy Hotel Iraklio Heraklion
Galaxy Iraklio
Galaxy Iraklio Heraklion
Galaxy Iraklio Hotel
Iraklio
Iraklio Galaxy Hotel
Iraklio Hotel
Galaxy Hotel Heraklion
Galaxy Hotel Iraklio Crete/Heraklion
Galaxy Hotel Iraklio Hotel
Galaxy Hotel Iraklio Heraklion
Galaxy Hotel Iraklio Hotel Heraklion

Frequently asked questions

Does Galaxy Hotel Iraklio offer free cancellation for a full refund?
Yes, Galaxy Hotel Iraklio does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Galaxy Hotel Iraklio?
Yes, there's an outdoor pool.
Are pets allowed at Galaxy Hotel Iraklio?
Sorry, pets aren't allowed.
Is parking offered on site at Galaxy Hotel Iraklio?
Yes, there's free self parking.
Is airport shuttle service offered by Galaxy Hotel Iraklio?
Yes, an airport shuttle is available. The charge is EUR 25 per vehicle one-way.
What are the check-in and check-out times at Galaxy Hotel Iraklio?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Galaxy Hotel Iraklio and nearby?
Galaxy Hotel Iraklio has 2 bars, an outdoor pool, and a 24-hour health club, as well as spa services and a garden.
Are there restaurants at or near Galaxy Hotel Iraklio?
Yes, there are 2 onsite restaurants, featuring alfresco dining, Mediterranean cuisine, and garden views.
What's the area around Galaxy Hotel Iraklio like?
Galaxy Hotel Iraklio is a short 9-minute drive from Nikos Kazantzakis Airport (HER) and 9 minutes' walk from Venetian Walls.

Galaxy Hotel Iraklio Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Ian, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The Staff was absolutely wonderful. Special kudos to Anna, Nikoleta, Eirini, Rania, George, Nikos, and Natalia!!!
Ralph, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Vanessa, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Friendly and comfortable
Staff were very friendly and went out of their way to help us with a car park in when we arrived late at night. Clean, comfortable room and excellent breakfast by the pool.
PATRICK, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Nice hotel and staff. But the hotel shuttle service option should be removed from listing because it’s not offered anymore.
Ray, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Federico, 1-night trip
Verified Expedia guest review

6/10 Good

Place needs upkeep
Athanasios, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Nice property and staff were very friendly
Mark, 1-night trip
Verified Expedia guest review

8/10 Very Good

The food was amazing and it was a 5 min walk from the city centre!
Salima, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Deepak, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

Liked: Room: Good air con, lovely balcony with pool view. Dining: Excellent breakfast & dinner buffets. (Greek yoghurt with fresh honeycomb, chicken cacciatore, roasted asparagus, wonderful cake selection). Pool menu: good chicken gyros, avocado salad. Evening dining area: beautiful romantic atmosphere. Pool: Lots of sunbeds, relaxing chillout music, refreshing pool big enough for several people. Poolside coffee came with biscuits. In the heat of the day we were offered complimentary fruit-infused water. Going out: Buses to Knossos & Archaeological Museum leave nearby. Staff were happy to recommend a sports bar & beach. Customer service: Staff usually approachable & eager to please & if we had a problem Anna & her management team went out of their way to apologise & make things better. Didn’t like: Full-board lunch being a 3-course meal; would have preferred the lighter pool menu. Very laid-back food service in 2nd floor restaurant & by the pool; the quality of the food usually made it worth the wait but it would have been a more 5-star experience if it had arrived sooner. Staff being defensive in response to minor complaints. It would have been better if all staff were as open to feedback as the management team. Final comment: Despite a couple of small issues, overall we really enjoyed ourselves at the Galaxy Hotel & we’d easily recommend it to family & friends; it’s a beautifully designed, relaxing place with attentive staff, lovely food & a decent pool.
Emma Felicity, 7-night romance trip
Verified Expedia guest review

8/10 Very Good

The property is not very well located, about a 25 min walk to the main city center. Everything in the hotel area was nice and service was good, good buffet breakfast with attentive staff. The rooms need some updating and are a bit small.
Manson, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Fantastic hotel
Amazing stay and regretfully we didn’t stay longer than one night in Heraklion. The hotel is a 10 min walk to the port which is really lovely. The hotel is fantastic and the breakfast was superb, although we had to abruptly rush out after 15 min because we had a flight change and needed to rush. We will come again and stay longer to enjoy the amenities more next trip!
joshua, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

I loved everything about this hotel from the fantastic breakfast to the outdoor cafe. The building is in a good location with quick access to many cafes and bakeries. The location seemed very safe with access to ATMs. The staff was polite and helpful and our room was exceptionally clean. It’s also easy walking distance to city center.
Denise, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

An excellent hotel in Heraklion about 10 minutes from the port and the hotel. Konstantina checked us in and she was wonderful and friendly. The room although a little small was very comfortable and well appointed. The free breakfast at this hotel was simply outstanding - from the variety to the presentation - something i looked forward to every morning. Location was great - about 1 km walk to the main Iraklio city center / square where all the action is. The hotel is also 10 minutes from the port, 10 minutes from the airport and about 10 minutes from Knossos palace (which is a must-see in Crete). They have a really nice bar on the reception level that is open late if you want to wind down after a long day of sightseeing with a drink (or many). All in all, excellent hotel and excellent staff - highly recommend!
Kartik, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Super comfortable, great location. Don’t do like I did and only discover the pool as you’re checking out - it looked amazing.
Daniel, 1-night trip
Verified Expedia guest review

4/10 Fair

Property look great. But when we arrived there was no electricity and the day was almost 40 Celsius. No Aircondition. No Internet and I needed to checking my flight. I had to look for another place.
Jaime, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Satoko, 2-night trip
Verified Expedia guest review

10/10 Exceptional

We loved our stay at the hotel, the room was so nice and very big. The AC was great and the room was very clean. The staff was so nice. The breakfast was amazing. We would recommend this hotel and would love to stay here again!
Mary, 3-night romance trip
Verified Expedia guest review

8/10 Very Good

This was a very convenient hotel for our one night stay in Iraklio before a ferry trip the next day. The beds were decent and everything was very clean. The room was a bit small/tight for maneuvering around so perhaps not recommended for larger folks or folks with lots of luggage.
Alyssa, 1-night family trip
Verified Expedia guest review

8/10 Very Good

Wonderful breakfast, lovely room. A bit of mix up regarding city tax that was collected upon checking in and again at check out. No one informed us the tax was per night. I would have thought all taxes would have been collected at check in.
Paul, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Rahel, 3-night trip
Verified Expedia guest review

8/10 Very Good

Nice facility, disgusting coffee
Excellent location close to the center of the city, and a clean hotel overall. But the coffee at the breakfast was horrible, so it was a bad way to start the day every day.
5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lam, 1-night trip
Verified Expedia guest review

10/10 Exceptional

I’ve always liked this hotel. Comfortable rooms, quick checkin, excellent staff, excellent facilities, and excellent restaurants. I recommend this place to all of my friends.
Jay, 2-night trip with friends
Verified Expedia guest review