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Shangri-La The Marina, Cairns

5.0 star property
Family-friendly hotel with outdoor pool, connected to a shopping center, near Cairns Esplanade

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Shangri-La The Marina, Cairns

Outdoor pool, open 6:00 AM to 8:00 PM, pool umbrellas, sun loungers
Deluxe Sea View Twin | Property entrance
Point of interest
Point of interest
Egyptian cotton sheets, premium bedding, minibar, in-room safe

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
    Bar
  • Connecting rooms available
    Connecting rooms available
  • Parking available
    Parking available
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
Main amenities
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Valet parking
  • Self parking
  • Children's pool
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • In-room childcare
For families
  • Children's pool
  • In-room childcare (surcharge)
  • Rollaway/extra beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
The price is NT$5,055
NT$5,560 total
includes taxes & fees
Dec 1 - Dec 2

Room options

Available filters for rooms
Showing 28 of 28 rooms

View all photos for Executive Suite

Executive Suite | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Executive Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Pillow menu
Premium bedding
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Suite Twin

One Bedroom Suite Twin | Egyptian cotton sheets, premium bedding, minibar, in-room safe

One Bedroom Suite Twin

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Pillow menu
Premium bedding
  • 58 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Sea View King

Deluxe Sea View King | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Sea View King

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Pillow menu
Premium bedding
  • 33 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Sea View Twin

Deluxe Sea View Twin | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Sea View Twin

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Pillow menu
Premium bedding
  • 33 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Marina View Twin

Executive Marina View Twin | Property entrance

Executive Marina View Twin

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Pillow menu
Premium bedding
  • 33 sq m
  • Marina view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Horizon Club Suite 1 King

Horizon Club Suite 1 King | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Horizon Club Suite 1 King

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Pillow menu
Premium bedding
  • 74 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Suite King

One Bedroom Suite King | Egyptian cotton sheets, premium bedding, minibar, in-room safe

One Bedroom Suite King

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Pillow menu
Premium bedding
  • 58 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Marina View King

Executive Marina View King | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Executive Marina View King

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Pillow menu
Premium bedding
  • 33 sq m
  • Marina view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Marina View Suite

Executive Marina View Suite | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Executive Marina View Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Pillow menu
Premium bedding
  • 50 sq m
  • Marina view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room King

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room King

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Pillow menu
Premium bedding
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room Twin

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room Twin

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Pillow menu
Premium bedding
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Horizon Club Room 1 King

Horizon Club Room 1 King | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Horizon Club Room 1 King

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Pillow menu
Premium bedding
  • 56 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for Horizon Marina View Room Twin

Horizon Marina View Room Twin | Property entrance

Horizon Marina View Room Twin

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Pillow menu
Premium bedding
  • 56 sq m
  • Marina view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Horizon Club Twin Room With Marina View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Horizon Club Twin Room With Marina View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Horizon Club Marina View Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Horizon Club Marina View Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Horizon Club Suite

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Horizon Club Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Twin Room

  • Sleeps 2
  • 2 Double Beds

View all photos for One Bedroom Suite

Egyptian cotton sheets, premium bedding, minibar, in-room safe

One Bedroom Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room with Sea View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe King Room with Sea View

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Marina View Suite

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Executive Marina View Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive King Room with Marina View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Executive King Room with Marina View

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Marina View Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Executive Marina View Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Twin Room with Sea View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Twin Room with Sea View

  • Sleeps 2
  • 2 Queen Beds

View all photos for Horizon Club King Room with Marina View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Horizon Club King Room with Marina View

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room with Marina View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Executive Twin Room with Marina View

  • Sleeps 2
  • 2 Queen Beds

View all photos for Executive Suite

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Executive Suite

  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Twin Suite

Egyptian cotton sheets, premium bedding, minibar, in-room safe

One Bedroom Twin Suite

  • Sleeps 2
  • 2 Queen Beds

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Parking available
Internet access
8.8 out of 10, Excellent, (1007)
The price is NT$4,960
NT$5,456 total
includes taxes & fees
Dec 2 - Dec 3
Hilton Cairns
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About the neighborhood

Map
Pierpoint Road, Cairns, QLD, 4870

What's nearby

  • Cairns Marlin Marina - 4 min walk
  • Cairns Esplanade - 4 min walk
  • Esplanade Lagoon - 5 min walk
  • Reef Fleet Terminal - 5 min walk
  • Cairns Central Shopping Centre - 12 min walk

Getting around

  • Cairns Intl. Airport (CNS) - 14 min drive
  • Cairns Station - 17 min walk
  • Freshwater Station - 18 min drive
  • Redlynch Station - 20 min drive

Restaurants

  • ‪Rattle N Hum - ‬5 min walk
  • ‪Salt House - ‬4 min walk
  • ‪Howlin' Jay's - ‬3 min walk
  • ‪Hilton Executive Lounge - ‬5 min walk
  • ‪Dundee's Restaurant on the Waterfront - ‬3 min walk

About this property

Shangri-La The Marina, Cairns

When you stay at Shangri-La The Marina, Cairns, you'll be in a fantastic location, just a 5-minute walk from Cairns Esplanade and Cairns Marlin Marina. After splashing around at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at one of the 2 bars/lounges. Other features include a poolside bar, a fitness center, and a children's pool. Fellow travelers love the helpful staff and breakfast.

Languages

Chinese (Mandarin), English, Filipino, French, Italian, Japanese, Korean, Malay, Portuguese

At a glance

Hotel size

  • 255 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: midnight
  • Contactless check-in available
  • Express check-in/out available
  • Check-out time is 11 AM
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The property charges 1.5 percent for credit card payments
  • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
  • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Covered onsite self parking (AUD 30.00 per day; includes in/out privileges)
  • Covered onsite valet parking (AUD 35.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private picnics
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Childcare in room (surcharge)
  • Children's menu
  • Fence around the pool

What to do

  • Shopping
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby

Working away

  • 24-hour business center
  • 18 meeting rooms
  • Computer station
  • Conference center (4456 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness center
  • An outdoor pool
  • Shopping mall on site
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Room amenities

Be entertained

  • 42-inch LCD TV
  • Premium satellite channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Electric kettle
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage
  • Balcony
  • Separate sitting area

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

The Backyard - Overlooking the ocean, this bar specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Fees & policies

Refundable deposits

  • Deposit: AUD 100 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AUD 38 for adults and AUD 19.00 for children
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 1.5 percent

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for AUD 100.0 per night

Parking

  • Covered self parking costs AUD 30.00 per day with in/out privileges
  • Covered valet parking costs AUD 35.00 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 8:00 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The listed child breakfast fee applies to guests age 11 and younger.

Also known as

Shangri-La Hotel Marina
Shangri-La Hotel Marina Cairns
Shangri-La Marina Cairns
Shangri-La Marina Hotel
Shangri-La Hotel, The Marina, Cairns Hotel Cairns
Shangri La Hotel The Marina
Shangri La The Marina, Cairns
Shangri-la The Marina, Cairns Hotel
Shangri-la The Marina, Cairns Cairns
Shangri-la The Marina, Cairns Hotel Cairns

Frequently asked questions

Does Shangri-La The Marina, Cairns offer free cancellation for a full refund?
Yes, Shangri-La The Marina, Cairns does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Shangri-La The Marina, Cairns?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6:00 AM to 8:00 PM.
Are pets allowed at Shangri-La The Marina, Cairns?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Shangri-La The Marina, Cairns?
Yes. Self parking costs AUD 30.00 per day. Valet parking costs AUD 35.00 per day.
What are the check-in and check-out times at Shangri-La The Marina, Cairns?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Shangri-La The Marina, Cairns?
No, this hotel doesn't have a casino, but Reef Hotel Casino (4-min walk) and Cazalys Cairns (6-min drive) are both nearby.
What is there to do at Shangri-La The Marina, Cairns and nearby?
Have fun with activities like cycling, boat tours, and hiking, and practice your swing at the nearby golf course. Additional recreation nearby includes casino gaming, ecotours, and segway rentals. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 2 bars and a fitness center. Shangri-La The Marina, Cairns also has a picnic area and a garden.
Are there restaurants at or near Shangri-La The Marina, Cairns?
Yes, The Backyard offers alfresco dining, international cuisine, and ocean views.
Does Shangri-La The Marina, Cairns have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Shangri-La The Marina, Cairns like?
Shangri-La The Marina, Cairns is located on the boardwalk/promenade in Cairns Central Business District, a short 4-minute walk from Cairns Esplanade and 4 minutes' walk from Cairns Marlin Marina. Travelers say the area is walkable and good for shopping.

Shangri-La The Marina, Cairns Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Cairns Getaway
The view, location, food & service was outstanding. We spent one week there and the close access to the ferry terminal made all the difference to our stay.
Bilal, 6-night trip
Verified Hotels.com guest review

6/10 Good

Michael, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Best hotel in Cairns
Good services and friendly staff made our trip great. Swimming pool is a bit old but probably one of the better ones in Cairns City.
Ah ram, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Daniel, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect stay
A short but great stay with friendly staff and special thanks to Nao
jas, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

There for relax, enjoying warmth & facilities
6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Peter, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Randal, 6-night business trip
Verified Hotels.com guest review

6/10 Good

Tired
Getting dated and tired Horizon club facility was good Restaurant shuts at 21.30 Room service ends at 22.00 So if you arrive late like we did it’s not good
Dr, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Elaine, 2-night trip
Verified Hotels.com guest review

6/10 Good

Very run down. Was expecting alot more from this stay but was very disappointed.
Nicolas, 2-night family trip
Verified Expedia guest review

6/10 Good

No longer 5 star
This hotel is no 5 star any more. It is badly in need of renovation and they are short staffed so service is poor
Anthony, 6-night trip
Verified Hotels.com guest review

6/10 Good

On the city side of the hotel it was too noisy with delivery trucks backing in at all hours- u could hear toilets being flushed from other rooms- the fridge in 2025 was too noisy- plus drip tray had to be emptied each day
wayne lyndsay, 7-night trip
Verified Wotif guest review

10/10 Exceptional

Shangri la
Staff very friendly and helpful. Housekeeping excellent, daily towels, soaps etc. Even left a note to advise couldnt get to room as we had do not disturb but if called would come back later. Dining superb, breakfast to die for.
Martina, 7-night trip
Verified Hotels.com guest review

6/10 Good

Emily, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Very nice hotel and would stay again
Carol, 5-night romance trip
Verified Expedia guest review

4/10 Fair

Was not the standard of other Hotels that I have stayed at. Outdated and not very clean.
Stefan, 4-night trip
Verified Expedia guest review

8/10 Very Good

Very thin walls and floors constant noise from neighbours . Also took a long time to be checked in , had to remind them We were waiting well after 2pm check in Apart from that we were happy with our stay.
Mary, 4-night family trip
Verified Expedia guest review

8/10 Very Good

Cairns Marina stay.
Location was great. Great spacious room overlooking the marina. Staff across all areas were good and very responsive. Club area was a good option with a wide food selection for both breakfast and early evening drinks. However property is looking “very tired”.
Peter, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Absolutely outstanding experience. Highest recommendation for this hotel. My parents were absolutely delighted with everything here. Outstanding food/room/drinks/facilities/location and especially customer service. I don’t think it can get any better than Shangri-La Cairns. Don’t hesitate BOOK now..you will not be disappointed. Would give 10 stars if I could!!
Noel, 8-night family trip
Verified Wotif guest review

4/10 Fair

Mr, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great Hotel
Laurel, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

The property requires some serious maintenance
Amritpal, 4-night trip
Verified Wotif guest review

10/10 Exceptional

Bridgette, 7-night trip
Verified Expedia guest review

8/10 Very Good

Alana, 1-night trip
Verified Expedia guest review