Holiday Inn Tyler-Conference Center, an IHG Hotel is a great choice for a stay in Tyler. After splashing around at the seasonal outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. A free airport shuttle and a 24-hour health club are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
182 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-out available
Early check-in subject to availability
Minimum check-in age: 21
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
Transfers
Free airport shuttle from 7:00 AM to 10:30 PM
Offsite
Area shuttle within 5 miles*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–9:00 AM
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Traveling with children
Children's pool
What to do
Karaoke
Shopping
Access to nearby health club
Working away
24-hour business center
6 meeting rooms
Conference center (12898 square feet of space)
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Pool loungers
Facilities
ATM/banking
Safe-deposit box at front desk
Picnic area
Terrace
24-hour health club
Seasonal outdoor pool
At least 10% of profits reinvested in community & sustainability
No plastic drinking straws
Banquet hall
Outdoor furniture
Accessibility
Braille/raised signage
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Lever door handles
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
47-inch TV
Premium cable channels
Home comfort
Heating (climate-controlled) and air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 14.95 per person
Area shuttle service is offered for an extra charge
Pets
Service animals exempt from fees
Pet deposit: USD 25.00 per night
Pets are allowed for an extra charge of USD 25.00 per accommodation, per night
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 10:00 PM
The seasonal pool is open from May to October
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Holiday Inn South Broadway Tyler
Holiday Inn Tyler-South Broadway Hotel Tyler
Tyler Holiday Inn
Holiday Inn South Broadway Tyler Hotel
Holiday Inn South Broadway Hotel
Holiday Inn South Broadway
Holiday Inn Tyler Hotel Tyler
Holiday Inn Tyler Hotel
Holiday Inn Tyler Tyler
Holiday Inn Tyler
Hotel Holiday Inn Tyler-Conference Center Tyler
Tyler Holiday Inn Tyler-Conference Center Hotel
Hotel Holiday Inn Tyler-Conference Center
Holiday Inn Tyler-Conference Center Tyler
Holiday Inn South Broadway Tyler
Frequently asked questions
Does Holiday Inn Tyler-Conference Center, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Tyler-Conference Center, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Tyler-Conference Center, an IHG Hotel?
Yes, there's a seasonal outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 10:00 PM.
Are pets allowed at Holiday Inn Tyler-Conference Center, an IHG Hotel?
Yes, pets are welcome. There's a charge of USD 25.00 per accommodation, per night, and there's also a deposit of USD 25.00 per night. Service animals are exempt from fees.
Is parking offered on site at Holiday Inn Tyler-Conference Center, an IHG Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Holiday Inn Tyler-Conference Center, an IHG Hotel?
Yes, a free airport shuttle is available from 7:00 AM to 10:30 PM on request.
What are the check-in and check-out times at Holiday Inn Tyler-Conference Center, an IHG Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
What is there to do at Holiday Inn Tyler-Conference Center, an IHG Hotel and nearby?
Holiday Inn Tyler-Conference Center, an IHG Hotel has a seasonal outdoor pool and a 24-hour health club, as well as a picnic area and access to a nearby health club.
Are there restaurants at or near Holiday Inn Tyler-Conference Center, an IHG Hotel?
Yes, there's an onsite restaurant.
What's the area around Holiday Inn Tyler-Conference Center, an IHG Hotel like?
Holiday Inn Tyler-Conference Center, an IHG Hotel is in the heart of Tyler, a short 18-minute walk from Broadway Square Mall.
Holiday Inn Tyler-Conference Center, an IHG Hotel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
8.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 18, 2024
Richard
Richard, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 16, 2024
Anil
Anil, 13-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 16, 2024
Zack
Zack, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 11, 2024
James
James, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Dec 7, 2024
Steven
Steven, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 30, 2024
Willie
Willie, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 25, 2024
Cynthia
Cynthia, 4-night trip
Verified Hotels.com guest review
2/10 Poor
Nov 6, 2024
Angel
Angel, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Oct 17, 2024
Michael
Michael, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 16, 2024
The Holiday Inn Tyler Conference Center stay.
Michael
Michael, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 13, 2024
DONALD
DONALD, 2-night trip
Verified Hotels.com guest review
4/10 Fair
Oct 12, 2024
Disappointing
Front desk was not friendly. Room was super outdated and plain. Beds were comfy. Overall, overpriced. We’ve stayed at over hotels for way less than what we paid here.
Verified traveler
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 8, 2024
Diane
Diane, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 1, 2024
Luis
Luis, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 1, 2024
It was a clean friendly hotel with alot if great amenities. The beds were very comfortable.
Timothy
Timothy, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 1, 2024
Patrick
Patrick, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 30, 2024
Choucokri
Choucokri, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Sep 29, 2024
The hotel was nice. Check in is 3 PM. We arrived 45 minutes early. They said our rooms were almost ready and would be maybe 15 minutes longer. We hung out in the lobby. Which was fine at first. Then 45 minutes later I asked and it was still not ready. The lady at the front was a huge help and found us other rooms. Which by the way was really nice! Everything was nice until we went to the bar for karaoke night and to have a few cocktails. My friends 70 year old mother had to go to the room and when she came back she had a plastic cup. The manager accused her of being drunk and was very unprofessional. She took it back to the room and when she came back they cut our group of 6 off from the bar. Let me just add 2 of them are highly classy 70 year olds. I went to the bar to ask the bartender and he said the manager said we were not to be served. I went to talk to him and he was yelling and acting a fool. I said calm down I am just trying to find out what happened so I know why we are not being served. He lost it and had the front desk call the police on us. He called the cops for a 70 year old bringing a drink from our room to the bar. All he had to do was calmly say you can’t bring that in and it would have not been an issue. The cops showed up and once our group and the witnesses talked to the cops they agreed that it was out of line. I wanted to talk to another manager but supposedly she wouldn’t be there until 8AM. I went at 10 AM and still no manager. Was told she would call
Verified traveler
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 17, 2024
Stacey
Stacey, 1-night trip
Verified Expedia guest review
8/10 Very Good
Sep 15, 2024
Kenneth
Kenneth, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 14, 2024
Payton
Payton, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 11, 2024
Very friendly and helpful staff with excellent customer service.
Jerry
Jerry, 2-night business trip
Verified Expedia guest review
10/10 Exceptional
Sep 10, 2024
yolanda
yolanda, 3-night trip
Verified Hotels.com guest review
4/10 Fair
Sep 7, 2024
Just not impressed
I want to start of by saying the front desk people were very nice and hospitable. The problem I had was the type of room we reserved was not the same type of room we received. They did move us but we had to
pay extra. The room was also not the cleanest. The bed had a dime in it so we weren’t sure if the sheets had been washed so we slept on top of the bedding. Calling room service didn’t do a thing and was told they didn’t even have pillows for my kids to sleep on the pullout! Stopped me mid sentence and told me to check the drawers they are in there. Checked, no pillows! Told me she would bring them no pillows! Had yo go to front desk and ask myself. Just was not impressed!
Kristyn
Kristyn, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 2, 2024
Stay annually for a mountain bike race at Lindsey Park. Great hotel, staff was amazing especially front desk lady,Awa and her manager/supervisor.