We arrived at 2:52 and were told that we could not enter because check in was 3pm... check out is at 10am so really rather early, we thought this would be due to how many rooms there are to clean. Until we arrived at our room and realised that no cleaning had taken place... at all. There was a sherbert lemon stuck to the middle of the wooden floor rather obviously even to the untrained eye. And a subtle tool box on the table where someone had left a frying pan mid way through replacing the handle for it. This was rather strange. What else is strange is that we had planned to spend the next day making the most of the facilities around the park.. unfortunately very few things are open before 3pm, meaning that when we got up at 10pm our activities were limited to, walking around the lake, or walking around the supermarket, I had imagined this place was going to be something similar to centre parcs, but it is seriously sub standard in comparison. We walked all the way across the ‘village’ to play crazy Golf and the kiosk was closed, we then walked to the next nearest kiosk and the man said he had the golf clubs, but no golf balls, to get Golf balls we needed to go back to the main reception. A 10 minute walk away... Congrats whoever came up with that idea... genius. We waited for the shuttle bus and when it finally did arrive the bus driver drove straight past us shouting ‘FULLLLL’... The concept of this place is great, the delivery, not so great, save your money, go to Mexico