Located near the University of Tennessee, Extended Stay America Suites Knoxville West Hills offers a warm welcome with to-go breakfast and laundry facilities. Connect to in-room WiFi, grill up some dinner at the barbecue grills or grab a coffee/tea in the lobby.
Reviews
7.07.0 out of 10
Good
Popular amenities
Non-smoking
Pet friendly
Free breakfast
Laundry facilities
Free parking
Air conditioning
Main amenities (8)
Housekeeping (on request)
Coffee/tea in a common area
Front-desk safe
Vending machine
Self-serve laundry
Picnic area
Barbecue grills
Limited hour front desk
Feel at home (6)
Children stay free
Kitchen
Private bathroom
Premium TV channels
Laundry facilities
Coffee/tea maker
The current price is NT$1,928
NT$1,928
NT$2,281 total
includes taxes & fees
Aug 10 - Aug 11
Room options
Available filters for rooms
Showing 2 of 2 rooms
View all photos for Studio, 1 Queen Bed, Non Smoking
Studio, 1 Queen Bed, Non Smoking
Highlights
Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Private bathroom
Shower/tub combination
Microwave
Coffee/tea maker
Sleeps 2
1 Queen Bed
View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking
Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking
Turkey Creek Shopping Center - 8 min drive - 11.5 km
University of Tennessee - 10 min drive - 11.9 km
Thompson–Boling Arena - 11 min drive - 14.9 km
Neyland Stadium - 11 min drive - 14.9 km
Getting around
McGhee Tyson Airport (TYS) - 22 min drive
Restaurants
King Gyros - 11 min walk
The Cheesecake Factory - 14 min walk
Chipotle Mexican Grill - 11 min walk
Starbucks - 14 min walk
Starbucks - 6 min walk
About this property
Extended Stay America Suites Knoxville West Hills
Extended Stay America Suites Knoxville West Hills puts you within a 10-minute drive of University of Tennessee and Knoxville Convention Center. Guests looking to stay active can check out the nearby hiking/biking trails, and free perks include WiFi, self parking, and on-the-go breakfast daily between 6 AM and 9:30 AM. Also, Turkey Creek Shopping Center and Neyland Stadium are within a short drive.
Languages
English
More about this property
VISIBILITY
At a glance
Hotel size
72 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Check-out time is 11 AM
Special check-in instructions
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Children
Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Restrictions apply*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Other information
Smoke-free property
LOB_HOTELS
Property amenities
Food and drink
Free on-the-go breakfast each morning 6 AM–9:30 AM
Coffee/tea in a common area
Barbecue grills
Traveling with children
Children stay free (see details)
What to do
Hiking/biking trails nearby
Services
Front desk (limited hours)
Laundry facilities
Facilities
Built in 1990
Safe-deposit box at front desk
Picnic area
Accessibility
Elevator
ROOM
Room amenities
Be entertained
32-inch flat-screen TV
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer (on request)
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Refrigerator
Microwave
Kitchen
Stovetop
Cookware, dishes, and utensils
More
Housekeeping (on request)
MONETIZATION_ON
Fees & policies
Optional extras
Housekeeping is offered for an extra charge of USD 10 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Policies
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Also known as
Extended Stay America Hills Hotel Knoxville West
Extended Stay America Knoxville West Hills
Extended Stay America Knoxville West Hills Hotel
Extended Stay America Knoxville West Hills
Hotel Extended Stay America Knoxville - West Hills Knoxville
Knoxville Extended Stay America Knoxville - West Hills Hotel
Hotel Extended Stay America Knoxville - West Hills
Extended Stay America Knoxville - West Hills Knoxville
Extended Stay America Hills Hotel
Extended Stay America Hills
Extended Stay America Hills
Extended Stay America Knoxville West Hills
Extended Stay America Suites Knoxville West Hills Hotel
Extended Stay America Suites Knoxville West Hills Knoxville
HELP_OUTLINE
Frequently asked questions
Does Extended Stay America Suites Knoxville West Hills offer free cancellation for a full refund?
Yes, Extended Stay America Suites Knoxville West Hills does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Extended Stay America Suites Knoxville West Hills?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 25.00 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Extended Stay America Suites Knoxville West Hills?
Yes, there's free self parking.
What are the check-in and check-out times at Extended Stay America Suites Knoxville West Hills?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM.
What is there to do at Extended Stay America Suites Knoxville West Hills and nearby?
Have fun during the warmer months with activities nearby such as hiking. Extended Stay America Suites Knoxville West Hills also has a picnic area.
Does Extended Stay America Suites Knoxville West Hills have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and a refrigerator.
What's the area around Extended Stay America Suites Knoxville West Hills like?
Extended Stay America Suites Knoxville West Hills is a short 5-minute walk from West Town Mall and 7 minutes' walk from Regal Downtown West.
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Extended Stay America Suites Knoxville West Hills Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2/10
Cleanliness
7.8/10
Staff & service
6.0/10
Amenities
6.8/10
Property conditions & facilities
6.0/10
Eco-friendliness
Popular mentions
Service staff
Room
Location
Restaurant
Children
Reviews
10/10 Excellent
Jul 27, 2025
Great
David
David, 1-night trip
10/10 Excellent
Jun 19, 2025
I liked that it was convenient to everything.
Andrea
Andrea, 1-night trip
2/10 Terrible
Aug 4, 2025
Filthy, dirty room. This should not be an American option. Go to India if you want something comparable.
Jim
Jim, 1-night trip
2/10 Terrible
Aug 5, 2025
Dirty, unsafe, hair in bed, wet shower, police in building due to some issues, basement room, broken appliances, dirty overall
Silvana
Silvana, 1-night trip
2/10 Terrible
Jul 27, 2025
Was not clean and unpleasant odors
Teresa
Teresa, 2-night trip
8/10 Good
Mar 29, 2025
Nice clean hotel
Barbara
Barbara, 1-night trip
8/10 Good
May 25, 2025
We had to switch rooms for a stain on the bed sheet and the tv didnt work. But over all very nice stay. Staff was very nice. Definitely will stay again.
Russell
Russell, 1-night trip
2/10 Terrible
May 29, 2025
Location and my room was dirty, very poor housekeeping.
Penny
Penny, 1-night trip
2/10 Terrible
Apr 27, 2025
Disgusting place
Joseph
Joseph, 3-night trip
2/10 Terrible
May 28, 2025
Horrible smell filled the entire room and room looked like a bull ran through it
Evan
Evan, 1-night trip
2/10 Terrible
Jul 9, 2025
The room had an overwhelmingly musty smell. Cleaning was limited; it appears they changed the towels and sheets and that was about it. The floors weren’t even swept and were filthy. The bed was creaky and uncomfortable. The faucet to turn the water on was broke off and just sitting in the side of the filthy tub. When I pulled the lever to turn on the shower head, mote water came out of the faucet than the shower head. It was bad enough I even wrote to corporate. Random, small issues aren’t a big deal, but this property is clearly neglected.
Kate
Kate, 1-night trip
2/10 Terrible
Jun 6, 2025
The reservation stated hair dryers were available upon request. I requested a hair dryer but was told that they do not have hair dryers. This was a first for me. The refrigerator in the room did not open fully as the door hit the stove. The bed was not comfortable and there were dogs barking consistently.
Sheena
Sheena, 1-night trip
2/10 Terrible
Jul 1, 2025
Checked in ok. Went around back to go to room, open the door to the hallway and was hit with the smell of cigarettes and some pungent food smell. Supposed to be non smoking hotel. Went in room smelled like straight up cigarettes. Bathroom had mold in shower. There was no hair dryer. The furniture was old and worn out. The pillows smelled like cigarettes. The door leading out back did not have a lock so the building wasn't secure. All night long things were moved and clanked on the floor above. Couldn't sleep because of the noises. Had the leave the fan on full blast just to stay cool. Don't stay here.
Sherri
Sherri, 1-night trip
10/10 Excellent
Jan 17, 2025
The best extended stay in Knoxville!
All staff are respectful of guest privacy while being truly available 24/7 to fulfill requests or address concerns. This extended stay does an excellent job of creating a home away from home with exceptionally kind and hard-working staff.
Verified traveler
5-night trip
2/10 Terrible
Mar 30, 2025
I found another place to stay the second night I was in town - even without getting my money back. Dirty (horrible!), loud.
Do not stay here.
Kathryn
Kathryn, 2-night trip
4/10 Poor
Mar 9, 2025
Dont be cheap and go elsewhere
Room smelled of cigarettes, clearly had not been cleaned in a few visits. Towels and bed sheets were yellow.
Nevaeh
Nevaeh, 1-night trip
2/10 Terrible
Apr 7, 2025
burn marks on tub, holes in walls, carpet real dirty, desk chain - arms loose, fabric torn, chair - fabric real dirty, inside lock only had two screws holding in door and those were loose,
bill
bill, 2-night trip
4/10 Poor
Mar 30, 2025
Buggy weekend!
Room was not ready when we arrived an hour later than check in. Staff did their best to complete as quickly as possible, but the room was bug infested. Needless to say the wife was not happy!
Kenneth
Kenneth, 2-night trip
8/10 Good
Dec 14, 2024
Extend your stay-yes please!
The staff here is really kind and generous with their time. Couldn’t ask for a better place to call home for a short time. We were upgraded to a one bedroom apartment and it has been amazing having the space. Really a nice place with great people!
Jason
Jason, 1-night trip
10/10 Excellent
Apr 4, 2024
I enjoyed my short stay there.
Dennis
Dennis, 1-night trip
2/10 Terrible
May 11, 2025
The only good thing was the clerk that checked me in. She was very nice and fast at checking me in. All the rest was bad: There was no toilet paper or holder. The sheets were stained red and brown. The sink and bathroom mirror had toothpaste residue. The toilet seat was dirty. The bathtub had a large pink mold ring around the drain, mold all over the tile, and soap scum on the tile walls. One of the side doors wouldn’t open at all (BIG fire safety hazard!) and another side door wouldn’t shut and lock. The property is dated which wouldn’t be so bad if it was at least clean and doors worked properly.
Desiree
Desiree, 1-night trip
8/10 Good
May 30, 2024
OK. Hotel
Pretty decent hotel for the price
Shaun
Shaun, 1-night trip
6/10 Okay
Aug 4, 2024
It was close to my family .
Walter
Walter, 2-night trip
8/10 Good
Jul 28, 2024
Clean and inexpensive. I stop here regularly, and have for years.
Thomas M
Thomas M, 6-night trip
6/10 Okay
Jun 10, 2024
The stay wasn’t extraordinary by no means but for a weekend getaway it was good. Good location close to everything. The only bad was tv didn’t work half the time and the Linens were stained.