2/10 Poor
Mar 18, 2019
Stay At Your Own Risk. Worst Resort Stay Ever
So many things are wrong with this resort. Firstly, the resort location is wrongly placed in GPS. I had to walk uphill all the way from Naban Pier for 1.5km just to realise that the GPS resort location was wrong. The resort is much further away
They overcharge for prices. Tried to charge extra 200b per night for a child (total 3 pax) but the online listing already stated clearly that the room was for 3 pax. Plus I observed many thai families with 3-4 children sharing one room, and their thai room rate is much cheaper. Double standard, double pricing. As I approached the staff about this, they were not happy about this and thus gave me a corner room far away from the swimming pool.
Wifi is extremely slow and weak. There is a double standard when it comes to wifi. Foreigners are only allowed to use the 2.4G slow wifi while the ones who paid extra/or are local thai get to use the super fast 5G wifi.
False advertising. In the listings on multiple online hotel sites, I was misled to think that it was a poolside room. The room appointed to me was far away from the pool.
There is a KTV/karaoke club right beside the resort. There is loud music and noisy singing that starts from 8pm to 2am every night. Unable to get any sleep.
This is the worst of all. The resort has a huge mosquito infestation. I woke up to at least 12 itchy mosquito bites
Verified traveler
2-night family trip
Verified Hotels.com guest review
