Adolfo Suarez Madrid-Barajas Airport (MAD) - 22 min drive
Madrid Principe Pio Station - 19 min walk
Madrid Recoletos Station - 19 min walk
Madrid (XOC-Atocha Train Station) - 29 min walk
Santo Domingo Station - 2 min walk
Callao Station - 3 min walk
Plaza de Espana Station - 6 min walk
Restaurants
Five Guys - 2 min walk
Papizza - 2 min walk
KFC - 1 min walk
Llaollao - 2 min walk
Ella Sky Bar Madrid - 3 min walk
About this property
Entire place
You'll have the entire apartment to yourself and will only share it with other guests in your party.
Arenal Suites Gran Vía
Arenal Suites Gran Vía puts you in a great location, within just a 10-minute walk of Gran Via and Puerta del Sol. Apartments feature bonuses like kitchens and washers/dryers, along with Smart TVs and down comforters. Public transportation is just a short walk: Santo Domingo Station is steps away and Callao Station is 3 minutes.
Languages
English, Spanish
At a glance
Property size
8 apartments
Arriving/Leaving
Check-in start time: 3:30 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
There is no front desk at this property
Guests will receive an email 72 hours before arrival with check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Other information
Smoke-free property
Property amenities
Internet
Free WiFi
Parking and transportation
No onsite parking available
Kitchen
Refrigerator (full size)
Stovetop
Microwave
Oven
Dishwasher
Cookware/dishes/utensils
Toaster
Electric kettle
Coffee/tea maker
Bedrooms
Down comforter
Bed sheets provided
Bathrooms
Bathtub or shower
Hair dryer
Toilet paper
Towels provided
Free toiletries
Entertainment
43-inch Smart TV
Laundry
Washer/dryer
Comfort
Air conditioning
Heating
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Soundproofing
Wheelchair accessible (with limits)
Smoke-free property
Services and conveniences
Tour/ticket assistance
Limited housekeeping
Safe
Guidebooks/recommendations
Location highlights
In the city center
In the historical district
Things to do
Bicycle rentals on site
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated there is a smoke detector on the property)
General
8 rooms
Fees & policies
Refundable deposits
Deposit: EUR 100 per stay
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-in between 9:00 PM and 3:00 AM can be arranged for an extra charge
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Cribs/infant beds are available for EUR 20 per night
Policies
Only registered guests are allowed in the guestrooms.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Silva Suites Apartment Madrid
Silva Suites Madrid
Arenal Suites Gran Vía Apartment Madrid
Arenal Suites Gran Vía Apartment
Arenal Suites Gran Vía Madrid
Arenal Suites Gran Vía Madrid
Arenal Suites Gran Vía Apartment
Arenal Suites Gran Vía Apartment Madrid
Frequently asked questions
Does Arenal Suites Gran Vía offer free cancellation for a full refund?
Yes, Arenal Suites Gran Vía does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Arenal Suites Gran Vía?
Sorry, pets aren't allowed.
Is parking offered on site at Arenal Suites Gran Vía?
Sorry, there's no onsite parking at Arenal Suites Gran Vía.
What are the check-in and check-out times at Arenal Suites Gran Vía?
Check-in start time: 3:30 PM; Check-in end time: 9:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
Does Arenal Suites Gran Vía have a kitchen or kitchenette?
Yes, there is a kitchen which also includes a coffee maker, a toaster, and cookware.
What's the area around Arenal Suites Gran Vía like?
Arenal Suites Gran Vía is in Madrid Centro, a short 2-minute walk from Santo Domingo Station and 8 minutes' walk from Puerta del Sol.
Arenal Suites Gran Vía Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.2/10
Staff & service
9.6/10
Amenities
9.8/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 12, 2024
Muy buena ubicación, excelentes condiciones, limpieza absoluta, muy buena atención por parte del administrador.
Maria Isabel
Maria Isabel, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 29, 2024
iskandar
iskandar, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 28, 2024
Good points: Excellent communications and updates from Christian، he is someone who know his work and possess great manners، communication and hospitality skills
Location: Come out of Apartment and you are in Gran Via، where life exits، all shopping and eating places near by
Bed mattresses were of good quality، comfortable and great for good night sleep۔
Not so good points:
WIFI was not good، ended up using my mobile network internet، also effected streaming on smart TV
Property needs up-grading، path from room to exit door had bad smell، lifts also had same issues، wear and tear easily visible on the floor، walls I am sure if lanlord upgrades building he will definitely get better rent out rates considering everything else was fantastic and was maintained well otherwise۔
Fraz
Fraz, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 2, 2024
Like the area and the apartment. Owner communicated very well.
Glenmda
Glenmda, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 25, 2024
Faisal
Faisal, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 22, 2024
Remodeling very comfortable good location !!
Carmen
Carmen, 8-night trip
Verified Expedia guest review
8/10 Very Good
Jul 17, 2024
Valeria Irene
Valeria Irene, 3-night family trip
Verified Hotels.com guest review
4/10 Fair
Jul 8, 2024
Khalifa
Khalifa, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 28, 2024
The property managers, Christian and Maria, looked after all of our needs. Christian even gave us some nearby sightseeing options. This apartment was within walking distance of a lot of attractions. I highly recommend this accommodation.
JASON B
Verified Expedia guest review
10/10 Exceptional
Jun 18, 2024
El apartamento está situado en una muy buena zona! A solo 50 mt de la Gran Via. A 10 minutos caminando de Plaza Mayor y Plaza del Sol..
Está remodelado a nuevo, con todas las comodidades para pasar una buena estancia!
Lo recomiendo!
Veronica
Veronica, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jun 8, 2024
Excelente y muy espacioso
Rosalba
Rosalba, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
May 24, 2024
The place was fantastic - HUGE and right in the middle of old town on the Grand Via. Everything we wanted to see was in walking distance. The space was clean, comfortable and with two bathrooms, perfect for 3/4 people, although we were only 2. Christian was an amazing host meeting us there and giving us lots of insider tips on restaurants and sights. I would definitely stay there again!
Joan
Joan, 5-night trip with friends
Verified Expedia guest review
10/10 Exceptional
May 17, 2024
Vero nice place and very good location
Miguel
Miguel, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 30, 2024
Excellent apartment
Great location, really friendly and helpful manager who meets you as soon as you arrive and gives you all the necessary info. Apartment is beautiful and in excellent condition. They were really helpful when checking out too, keeping the luggage safe and booking a taxi for us. Will definitely be back! Highly recommended!
Anna Liza
Anna Liza, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 21, 2024
Fantastic spot to stay just a few metres from Gran via and 10 minutes or less walk to lots of great food. The street is a bit noisy late night early morning when some partiers pass by but it's only a minor inconvenience for a few minutes a night. The apartment we had was large clean and beautiful with clean towels daily in the 2 modern bathrooms. Highly recommend!
Bill
Bill, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Feb 16, 2024
Inna
Inna, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Dec 28, 2023
We had a great time staying at Arenal Gran Via. Our host Maria contacted us ahead of time and asked us about our arrival time. She sent me detailed directions before our arrival. We were allowed to store our luggage in our room even before the check in time. Upon departure, she helped store our luggage and called the taxi. She was very responsive and usually replied within a few minutes. The property is clean, safe and conveniently located at a central location. We will definitely stay here again!
Xianghong
Xianghong, 2-night family trip
Verified Expedia guest review
4/10 Fair
Sep 24, 2023
Noisy & terrible customer service
Unfortunately a stay with great potential - ruined. We arrived at the property exactly on the time advised - only to wait around for 20 minutes to get in as they thought someone else would be available to let us in. The apartment and location is very good - but its sold as a sound proof room and unfortunately its far from that. The noise in the main bedroom made it unusable. Traffic noise both from just outside, and the main road. We messaged the hotel after day 2 and got no response. Day 3 on checking out - we messaged again only to be told it might be because of parties in the local area which is just false information. There is clearly a fault with the room we stayed in and the hotel did nothing about it. Submitting a claim afterwards - the hotel are not budging saying everything was fine - hotels.com are hiding behind not being the provider of the hotel. I would not recommend staying here.
Paul
Paul, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 14, 2023
Christian was an excellent host.
Alexis
Alexis, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 3, 2023
I was very glad that the toilets had grab bars for seniors. The apartment was spotless.
Eileen
Eileen, 4-night family trip
Verified Expedia guest review
8/10 Very Good
May 4, 2023
The apartment was spacious, I was pleasantly surprised to be honest. Close to Plaza Mayor which was a definite bonus. The staff along with Christian were very nice and accomodating. They took our luggage so we could explore the city as soon as we got to Madrid.
Janet
Janet, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Mar 26, 2023
Forina
Forina, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 24, 2023
Great location, clean, spacious and like new condition. The only down side is that the unit we stayed faces the street and it was a bit noisy at night.
Shen
Shen, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Feb 1, 2023
Will come back one day
Great location, prompt service, large space and fully functional kitchen with washing machine.
Verified traveler
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 14, 2023
Private Home From Home on Gran Via
These apartments are perfect for comfort , privacy and comfort. A real home from home with very professional support over WhatsApp if and when needed. You will not be disappointed if you stay here.