All was good until I took a shower. This was a Handicap Access room so there is no ledge between the shower stall and the rest of the room. About half way through my shower I noticed that the drain was completely clogged and water was running out of the shower area and into the rest of the bathroom. By the time I got out, there was 1/4 to 1/2 inch of water on most of the the rest of the bathroom. My wife could not even get a shower because she didn't want to stand in all that water which probably included a mixture from the clogged pipes. I tried to report it to the office but NO ONE would answer when I rang the buzzer several times! HORRIBLE experience.