Staff very helpful and friendly! Packed us sandwiches for us to take with us on the train :) Good location a bit out of the madness of the town centre, so significantly quieter. A new build, and looks the part, but put up in a hurry I’d guess! Quite a few little fixes to make it perfect, but hotel management seem very keen to make it amazing. See if there’s any rooms facing the valley, we forgot to ask and had a room with a view of a building site. Do be aware in fact that the whole town is one big building site, with roads being remade and new hotels etc going up fast, still Sa Pa well worth a visit for the surrounding nature!