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法蘭克福, 黑森, 德國的所有住宿
1 間客房, 2 位成人
60314DEU黑森法蘭克福Thea-Rasche,6
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8.4
廣受好評898 則我們所有的評語都來自入住過的真實旅客。真實旅客評語
  • 10.0
  • 8.0
  • 6.0
  • 4.0
  • 2.0

篩選評語:

898 則真實旅客評語

旅客評分

10.0無與倫比入住 2020年02月27日
Excellent hotel to stay
Excellent stay experience, there's only one suggestion of parking garage entrance needs to be indicated clearly. anyway, everything was great.
Kai-Hua1 晚商務旅行
Hotels.com 真實旅客評語
來自 cliebetanz 的回應
Dear guest, Thank you for your positive comment about the hotel.We are glad to read that you enjoyed your stay with us. Your positive remarks will be forwarded to our colleagues, as this is the best motivation. We would be very grateful to welcome you back soon. Kind regards from Frankfurt
10.0無與倫比入住 2019年10月12日
整體來說很舒適
離機場很近,有提供付費的機場接駁車,只是冷氣有些異音,聲音不大但可能有些人會因此睡不好,餐廳網路訊號不好,不能查看照片但文字訊息可以正常傳送
Wen-Yu1 晚商務旅行
Hotels.com 真實旅客評語
來自 cliebetanz 的回應
Dear Guest, Thank you for your positive review about your last stay at our hotel. We apprechiate your feedback and hope to welcoming you again soon. Kind regards
8.0廣受好評入住 2019年04月12日
服務人員態度有待改進
Check-in服務人員態度不佳,其餘都很好。
Jenny1 晚商務旅行
Hotels.com 真實旅客評語
6.0很不錯入住 2019年02月09日
房間小,走廊有裝潢味,沒餐廳,沒冰箱,hotel到機場的巴士要收4/人
房間很小,3人住加床後完全打不開行李,走廊有裝潢味,幸好房間內沒有!沒冰箱,附近只有holiday inn有餐廳(漢堡等單點9歐多,自助餐24歐),走去二航站蠻遠,但餐廳選擇多,有套餐(炸豬排了+薯條+啤酒)9.99,非常好!這家hotel只免費機場巴士到hotel,hotel到機場收4/人,隔天我是叫taxi,行程6歐,搬4行李我們給4歐小費,比巴士便宜,下次會換別家!
1 晚家庭旅遊
Hotels.com 真實旅客評語
來自 Koray Arici 的回應
親愛的客人, 感謝您的反饋。 你誠摯的
8.0廣受好評入住 2019年02月06日
Very good
新飯店整體都不錯,不過床略軟了一點,不太影響整體評價
1 晚商務旅行
Hotels.com 真實旅客評語
來自 Koray Arici 的回應
親愛的客人, 感謝您的反饋。 你誠摯的

以下繁體中文評語皆為其他國家的旅客所發表的

4.0還可以入住 2019年06月28日
The shower was bad. The pipe was blocked in spite of the weak water flow of the shower tap. Water literally flooded the shower area and we tried to seek help from the reception. It was at night time and we were informed that nothing could be done until next morning, without a single apology. It seemed that the staff didn’t even to make an effort to help the situation. Very disappointed to the customer service and facility of the hotel.
1 晚家庭旅遊
Expedia 真實旅客評語
來自 Sophie 的回應
Thanks for staying with us. We appreciate your feedback and we are sorry to hear that your stay was not as satisfying as we want it to be. We will see to it that it will not happen again. Kind regards

以下英文評語是其他國家的旅客所發表的

10.0無與倫比入住 2020年05月17日
Waiting the connecting flight with comfort
Everything was fine. Will recommend the above hotel for my friends
Aleksejus1 晚商務旅行
Hotels.com 真實旅客評語
8.0廣受好評入住 2020年05月17日
The stay was good but there was no food which after a 10 hour journey was disappointing. It was clean and did the job
Gregory1 晚商務旅行
Hotels.com 真實旅客評語
來自 kk 的回應
Hello Dear Guest, thank you for your positive feedback. Regards
2.0不太好入住 2020年03月15日
I have a reseration for march 22, due to coronavirus i was forced to move my trip to march 16, i made a new reservation and when i arrived to the hotel i told them that the reserve for 22 need to be canceled, they told me that they didnt made any charge that expedia is the one to solve this problem....you dont have any action for this pandemia.....unfortunally
1 晚家庭旅遊
Expedia 真實旅客評語
10.0無與倫比入住 2020年03月15日
Convenient to Airport
Good place to stay overnight before taking a morning flight.
Murray1 晚旅行
Hotels.com 真實旅客評語
來自 kkk 的回應
hello, thank you for your feedback! Have a good day.
10.0無與倫比入住 2020年03月11日
Great overnight for Frankfurt Airport
Fantastic, beautiful property that is meticulously maintained. Great Breakfast!
Gerritt and Tara1 晚旅行
Hotels.com 真實旅客評語
來自 kkkkk 的回應
hello, thank you for your feedback! Have a good day.
10.0無與倫比入住 2020年03月13日
Good breakfast but limited dining. Rooms ver comfortable and clean.
Ralph1 晚家庭旅遊
Hotels.com 真實旅客評語
來自 kkkkk 的回應
hello, thank you for your feedback! Have a good day.
10.0無與倫比入住 2020年03月13日
Great value. Very clean!
Daniel1 晚家庭旅遊
Hotels.com 真實旅客評語
來自 kkk 的回應
hello, thank you for your feedback! Have a good day.
10.0無與倫比入住 2020年03月11日
Quiet and comfortable. Very good service and easy shuttle access.
1 晚家庭旅遊
Orbitz 真實旅客評語
來自 kkk 的回應
hello, thank you for your feedback! Have a good day.
6.0很不錯入住 2020年03月10日
There was no space to park our car in order to unload our baggage from our car. We had to park away from hotel and carrying our bags to hotel. Or may need a person to help the gust carrying their bags. Also room need a little more cleanness.
Emma and Farhad1 晚商務旅行
Hotels.com 真實旅客評語
來自 ch 的回應
Dear guest, First of all I would like to thank you very much for taking your time to share your valuable feedback regarding your recent stay with us. Your feedback is important for us and please rest assured that I have personally addressed the topics with the relevant department in order for us to grow, I do hope that this inconvenience has not narrowed your overall impression and that we will be able to welcome you back to Frankfurt in the near future.
8.0廣受好評入住 2020年03月06日
The place of hotel was great but the was smaller than i thimk. The beakfast was amazing
Mohammad hasan1 晚家庭旅遊
Hotels.com 真實旅客評語
來自 ch 的回應
Dear guest, Thank you for your positive comment about the hotel. We are glad to read that you enjoyed your stay with us. Your positive remarks will be forwarded to our colleagues, as this is the best motivation. We would be very grateful to welcome you back soon. Kind regards from Frankfurt
6.0很不錯入住 2020年03月04日
Hilton group. Really?
Concurring with other reviewers, the reception services have much to improve. For a moment, i thought i was speaking with AI. Even so, AI have more smiley ones.
Benny1 晚商務旅行
Hotels.com 真實旅客評語
來自 kkk 的回應
hello, thank you for your feedback! Have a good day.
10.0無與倫比入住 2020年03月01日
Clean bed,clean bedding Excellent breakfast Polite and helpful staff The overall area, surrounding ,that is, clean some construction work
1 晚浪漫之旅
Expedia 真實旅客評語
來自 cliebetanz 的回應
Dear guest, Thank you for your positive comment about the hotel.We are glad to read that you enjoyed your stay with us. Your positive remarks will be forwarded to our colleagues, as this is the best motivation. We would be very grateful to welcome you back soon. Kind regards from Frankfurt
10.0無與倫比入住 2020年02月28日
Glad to make it
The wifi is FAST and the breakfast has so much variety. I love it! Although the airport shuttle costs 4 Euros to get back to the airport, we were still able to use UBER instead
quang1 晚好友同遊
Hotels.com 真實旅客評語
來自 ch 的回應
Dear guest, Thank you for your positive comment about the hotel. We are glad to read that you enjoyed your stay with us. Your positive remarks will be forwarded to our colleagues, as this is the best motivation. We would be very grateful to welcome you back soon. Kind regards from Frankfurt
6.0很不錯入住 2020年02月26日
Its a basic bed and breakfast hotel
The service was far from Hilton standards, because the receptionist were not professional and helpful, they were not welcoming at all, because in the evening they said you can staying one hour longer before checking out, we had o rooms they all checked out at 9 am, just room they didn't offer help and support, the rooms were small and room service was a joke, not Hilton by any mean
Hessamadin3 晚家庭旅遊
Hotels.com 真實旅客評語
來自 cxh 的回應
Dear guest, First of all I would like to thank you very much for taking your time to share your valuable feedback regarding your recent stay with us. Your feedback is important for us and please rest assured that I have personally addressed the topics with the relevant department in order for us to grow, I do hope that this inconvenience has not narrowed your overall impression and that we will be able to welcome you back to Frankfurt in the near future
4.0還可以入住 2020年02月27日
AVERAGE STAYED IN BETTER
Nothing special this place ,rooms very sterile area very sterile ,no safe in room which is a bit weird for top brand hotel .Looks like big office building the same inside ,staff were okay ,barman not that friendly only plus side to stay here is S-Bann Gteway Gardens is only a 2minute walk then you ride 3 stops in to Frankfurt main bannhof where you can something decent to eat and drink and real prices ,train super fast which is handy
nigel1 晚商務旅行
Hotels.com 真實旅客評語
來自 kk 的回應
Hello, thank you for your feedback! In your room there ia a safe. Regards
2.0不太好入住 2020年02月28日
Reception attitude was awful and terrible and staff were not friendly .\ It look's like they discriminate between clients coming from Expedia with others !!!!!! Totally bad experience . the fare was different with what you said in web site and what they claim for ...
AliasgharAbrish1 晚旅行
Expedia 真實旅客評語
來自 ch 的回應
Dear guest, First of all I would like to thank you very much for taking your time to share your valuable feedback regarding your recent stay with us. I am very sorry to hear that you were not very satisfied with the service our staff provided. This is certainly not the standard, we are trying to provide for our guests and what we are known for and I can completely empathize with your feelings about this inconvenience. I do hope that this inconvenience has not narrowed your overall impression and that we will be able to welcome you back to the Hampton by Hilton Frankfurt Airport in the near future
6.0很不錯入住 2020年02月29日
We paid cash but my credit card shows it has been charged. I am really concerned.
1 晚好友同遊
Hotels.com 真實旅客評語
來自 ch 的回應
First of all I would like to thank you very much for taking your time to share your valuable feedback regarding your recent stay with us. Your feedback is important for us and please rest assured that I have personally addressed the topics with the relevant department in order for us to grow, Please be informed that an authorization on your credit card will be done always regarding the terms and conditions. However as your stay has been paid in cash, the amount will be unblocked within 10 business days. I do hope that this inconvenience has not narrowed your overall impression and that we will be able to welcome you back to Frankfurt in the near future.
10.0無與倫比入住 2020年02月27日
Excellent airport stay!
Great new hotel about 5 mins walk from Terminal 2. There is a shuttle bus that also runs if you have luggage. Although on the return journey from the hotel back to the airport, it stops at terminal 1 first so can be quicker to walk back than take the shuttle bus. Cost is €4 for the journey from the hotel back to the airport, no charge from airport to the hotel. Staff were very friendly and accommodating. Rooms were fine for an overnight stay. Iron and ironing board in each room which is rare nowhere days and great for business travellers. Room was very quiet. Breakfast is included in everyone’s rate and there’s a large selection of items. Overall very impressed.
SHANE1 晚商務旅行
Hotels.com 真實旅客評語
來自 ch 的回應
Dear guest, Thank you for your positive comment about the hotel. We are glad to read that you enjoyed your stay with us. Your positive remarks will be forwarded to our colleagues, as this is the best motivation. We would be very grateful to welcome you back soon. Kind regards from Frankfurt
6.0很不錯入住 2020年02月24日
Choose a better hotel in the area
The reception staff are not particularly nice or helpful. The hotel is new but basic. Nothing to comment really, nice rooms (you are in a Hilton after all) with normal amenities. The restaurant is disappointing, don’t even try; the level is like Mc Donald’s but more expensive. I got quite annoyed by the awful coffee in the room and no bottles of water. The A/C is also annoying because you cannot turn it off.
Angelos1 晚商務旅行
Hotels.com 真實旅客評語
來自 ch 的回應
Dear guest, First of all I would like to thank you very much for taking your time to share your valuable feedback regarding your recent stay with us. Your feedback is important for us and please rest assured that I have personally addressed the topics with the relevant department in order for us to grow, I do hope that this inconvenience has not narrowed your overall impression and that we will be able to welcome you back to Frankfurt in the near future
10.0無與倫比入住 2020年02月25日
Professional staff. Courteous. Clean. Good location
1 晚家庭旅遊
Expedia 真實旅客評語
來自 jj 的回應
Hello, thank you for this perfect feedback! Regards
10.0無與倫比入住 2020年02月23日
Great breakfast!
clean and comfortable. Great breakfast!
Miyoko1 晚旅行
Hotels.com 真實旅客評語
來自 jj 的回應
Hello, thank you for this perfect feedback! Regards
10.0無與倫比入住 2020年02月24日
Great choice if you are looking to stay near the airport! The room was big and clean and was what we needed after a very long flight! Also we asked an early check in and the staff helped us to check earlier!
1 晚浪漫之旅
Expedia 真實旅客評語
來自 kk 的回應
Hello, thank you for this perfect feedback! Regards
10.0無與倫比入住 2020年02月23日
Room was nice and clean. Breakfast was good. Only thing i didn't like is we had to walk to holiday inn to get shuttle to airport and it was raining that day. I had little girl with me to walk. But then shuttle stopped in front of Hampton hotel too to pick up other people. Front desk people should advise their people that shuttle will stop there too. But they say u have to go to haliday inn to get shuttle. Other than that it was good. I will stay there again next time.
Gurmeet1 晚家庭旅遊
Expedia 真實旅客評語
來自 jj 的回應
Hello, thank you for this perfect feedback! Regards
8.0廣受好評入住 2020年02月12日
Airport shuttle issues
It was very pleasant stay until I needed to use airport shuttle in the morning. Four hotels are sharing one shuttle. I needed to get on 7am shuttle. To get on a bus, you need to go to the nearby hotel but there were tons of people waiting. I couldn’t get in the first one. I was lucky to get on another one at 7:20. After my shuttle picked up people from the last hotel, there was no room left. I used a terminal 1 to flight back home which is a first stop at the airport . It was really impossible to get my luggage out without hurting someone on the bus. I don’t know who came up with this arrangement but it make no sense. They charge you 4 euros and provide 0 services for your money
Inna1 晚商務旅行
Hotels.com 真實旅客評語
來自 jj 的回應
Hello, we thank you for your feedback!
6.0很不錯入住 2020年02月07日
The property is located close and convenient to the airport and is very clean. I had an issue with the check in. The clerk was cold and it felt like it was a bother for her to help me. She couldn't locate my reservation and made me feel as if I was wasting her time making her find it even after I produced the confirmation number.
Kevin1 晚商務旅行
Hotels.com 真實旅客評語
來自 kk 的回應
Wir danken Ihnen für Ihr tolles Feedback!
10.0無與倫比入住 2020年02月02日
Free Buffet Breakfast with Eggs, Bacon and fresh fruit
FamilyTravel1 晚家庭旅遊
Expedia 真實旅客評語
來自 kk 的回應
Wir danken Ihnen für Ihr tolles Feedback!
8.0廣受好評入住 2020年02月03日
Very clean, modern and comfortable hotel. The airport shuttle service is particularly useful.
1 晚旅行
Expedia 真實旅客評語
來自 ch 的回應
Dear guest, Thank you for your positive comment about the hotel. We are glad to read that you enjoyed your stay with us. Your positive remarks will be forwarded to our colleagues, as this is the best motivation. We would be very grateful to welcome you back soon. Kind regards from Frankfurt
10.0無與倫比入住 2020年01月30日
Very clean room. Great breakfast. Good staff. Close to airport. Uber was 9 euro
1 晚商務旅行
Expedia 真實旅客評語
來自 kk 的回應
Hello, thank you for this feedback!
6.0很不錯入住 2020年01月21日
No parking for check-in. If you park on street in front, guaranteed parking ticket! Located in a new development near FRA--surrounded by a number of buildings under construction. No restaurants (except for Holiday Inn next door) or other shopping within walking distance. Called hotel twice after arriving at 4 pm to get details on shuttle to hotel but no one answered. Room interiors were 5 shades of tan and furnished in an institutional style echoing Swedish maximum security cells. Room was quiet. European style breakfast buffet was very good.
1 晚好友同遊
Expedia 真實旅客評語
來自 kk 的回應
hello, thank you for your feedback!
10.0無與倫比入住 2020年01月22日
Nice, clean facility, close to airport. Excellent for travelers flying from FRA.
1 晚家庭旅遊
Travelocity 真實旅客評語
來自 chli 的回應
Dear guest, Thank you for your positive comment about the hotel. We are glad to read that you enjoyed your stay with us. Your positive remarks will be forwarded to our colleagues, as this is the best motivation. We would be very grateful to welcome you back soon. Kind regards from Frankfurt
8.0廣受好評入住 2020年01月14日
The property is a standard clean Hampton/Hilton. We stayed only for proximity to airport (arrived at night, departed early in morning). Wasn’t wild about bathroom. No separate shower- floor had a slipped drain and shower area defined by curtain. So whole floor gets wet. Food is limited to bar snacks though breakfast buffet was quite good
Alan1 晚浪漫之旅
Expedia 真實旅客評語
來自 tp 的回應
Dear Alan, thank you very much for having stayed with us during your recent stay in Frankfurt and thank you for having taken the time to write down your impressions on your stay with us. We hope you are not too disappointed and you give us another chance, we look forward to seeing you again at our hotel on your next trip to Frankfurt. Kind regards t.Pawlik
2.0不太好入住 2020年01月17日
No amenities, they gave us sofa bed for 3 people, not the same quality as Hilton should be
1 晚家庭旅遊
Expedia 真實旅客評語
來自 tp 的回應
-Dear Jan, Thank you for staying with us and for sharing your experience here for others to read. We were all happy to hear you had a nice stay. We hope to see you again soon.
8.0廣受好評入住 2020年01月14日
Location was great. Rooms were very clean. Breakfast buffet was delicious. Our rating slid because Of the shuttle service. Our family paid as much to get packed like sardines into a bus with customers from multiple hotels. Better off taking a taxi!
1 晚家庭旅遊
Orbitz 真實旅客評語
來自 kk 的回應
Hey, thank you for your feedback!
8.0廣受好評入住 2020年01月06日
Wifi was not working and I was not able to connect. Other than that all was good.
Else1 晚旅行
Hotels.com 真實旅客評語
來自 kk 的回應
Hey, thank you for your feedback!
10.0無與倫比入住 2019年12月26日
We got a beautiful room, staff was very nice and worked hard to meet guests demands.
1 晚家庭旅遊
Expedia 真實旅客評語
來自 kk 的回應
Hey, thank you for your feedback!
10.0無與倫比入住 2019年12月31日
Beautiful rooms - nice modern.. No noise from the Airport was heard.Close to airport.
Vivian1 晚家庭旅遊
Expedia 真實旅客評語
來自 kk 的回應
Hey, thank you for your feedback!
10.0無與倫比入住 2020年01月03日
Best airport hotel
John2 晚旅行
Hotels.com 真實旅客評語
來自 kk 的回應
Hey, thank you for your feedback!
8.0廣受好評入住 2020年01月02日
Perfect fly-away Hotel at Fra-port
Room was a bit tight for three people. That said, they made the couch into a bed before we arrived. That’s service you don’t get in the US.
Ralf1 晚家庭旅遊
Hotels.com 真實旅客評語
來自 kk 的回應
Hey, thank you for your feedback!
10.0無與倫比入住 2019年12月29日
Shiny new hotel close to the airport
Excellent hotel a couple of minutes from the airport. Lobby and Room were both clean and modern. Would definitely choose to stay again.
1 晚旅行
Hotels.com 真實旅客評語
來自 tp 的回應
Dear Guest, Thank you for submitting your review on Expedia. We are very pleased to hear that we have prepared a pleasant stay with you. We are happy to forward your positive feedback to the relevant employees. We hope to welcome you again very soon and wish you all the best until then. regards T.Pawlik
8.0廣受好評入住 2019年12月28日
shuttle bus to airport
Markus1 晚商務旅行
Hotels.com 真實旅客評語
來自 kk 的回應
thank you for your feedback
2.0不太好入住 2019年12月22日
Bad Experience
They held my credit card despite my payment of room charges in advance. They charged me $ 25 after my checck out without giving any reason or bill. Did not have drinking water even in the lobby. Selling a bottle of water for $8.
1 晚旅行
Hotels.com 真實旅客評語
來自 kk 的回應
Maybe you parked in the garage?
8.0廣受好評入住 2019年12月18日
Hotel desk staff helpul during check in. Thanks. Shuttle bus wss bug help too.
JM1 晚旅行
Orbitz 真實旅客評語
來自 chli 的回應
Dear guest, Thank you for your positive comment about the hotel. We are glad to read that you enjoyed your stay with us. Your positive remarks will be forwarded to our colleagues, as this is the best motivation. We would be very grateful to welcome you back soon. Kind regards from Frankfurt
6.0很不錯入住 2019年12月15日
One-Nighter
The stay was A-ok, however the check-in was laborous, The room was quite small and almost not enough room to place suitcases. The bathroom facilities were excellent. Breakfast was very good with choices for everyone.
1 晚旅行
Hotels.com 真實旅客評語
來自 kk 的回應
Thank you for your feedback!
10.0無與倫比入住 2019年12月15日
Close to airport but we were told by email we need to go to Terminal 1 to be picked up by the shuttle. After we found the shuttle to transfer from Terminal 2 to Terminal 1, we discovered we missed the hotel shuttle by a half hour. And then the shuttle went to Terminal 2 as well to pick up passengers. If we had known that we could have save almost an hour. . Other than that we enjoyed the clean room and very nice breakfast buffet.
1 晚浪漫之旅
Expedia 真實旅客評語
來自 kk 的回應
Thank you for your feedback!
很抱歉,此住宿沒有旅客相片。
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