This hotel looks nice at a distance. There had been complaints about hot water which we did not experience. Lobby was nice elevators have an industrial odor coming from them grease and hot oil. The room everything was damp like soaked bed, flooring walls couch etc. Air-conditioning unit couldnt not keep moisture out of the room. Made mistake 1 time of walking on carpet to get my sandals and wow my feet turned black.
Bathroom situation was also a mess. Traveled as a couple and only got 2 bath towels, 1 wash cloth and 2 hand towels. They dont turn rooms over with out asking but every 3 days.
Outdoor pool seemed nice but it 2 was lacking in general maintenance. Needs a hard cleaning sand in bottom and algae growing around water line and water was cloudy.
All in all i dont think i could stay at this property again. 2.5 out of 5 stars. Just needs a ton of work
真實旅客
3 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 20 日
Kreisna
Kreisna,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 19 日
Need to update their room cleaning policy, almost every place I stay is back to daily or every other day room cleaning. I was here three nights and not one refresh, had to take my own garbage out.
Jason
Jason,3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 19 日
Alicia
Alicia,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 18 日
Water pressure was awful in the shower. Rooms weren’t the most clean but not bad for only two nights
Jessica
Jessica,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 7 日
The location of the hotel can't be beat. Just a few minutes to historic downtown or the beach. Staff was great. What was not great was the fact they mischarged my credit card despite giving me an itemized receipt upon departure. I am presently disputing more than $500 in charges.
Marilyn
Marilyn,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 5 月 31 日
Unfortunately this property has gone downhill. We have stayed here several times in the past and no issues. But this trip they ran out of hot water, had a broken ice machine, broken key fob into the gym. I would not recommend this hotel anymore.
Sunday
Sunday,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 24 日
Harry
Harry,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 23 日
New and Clean
Newer property with clean, comfortable room and bed. No river view, but practical location. Quiet and plentiful parking.
Gregg
Gregg,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 22 日
Kenneth
Kenneth,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 22 日
Girls Trip Recommended
Great place to stay, its close but not too close to Downtown Charleston. Great atmosphere. Bar & dining area had good food & drinks
真實旅客
3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 19 日
Konrad
Konrad,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 5 月 12 日
Trashed suit
The worst experience yet. The lock fell off the door and the customer service lady said and! That happens. No dresser for clothes. Had to use ironing board. Holes tears everywhere n mold in bathroom
Raymond
Raymond,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 5 月 4 日
Erich
Erich,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 29 日
joshua
joshua,2 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 23 日
Cozy and clean
Great trip, we only stayed 1 day however the place was extremely clean, looked to be a cozy place to visit again.
Katie
Katie,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 4 月 22 日
Rented the suite for 5 days. First night - went to use the shower and the shower knob fell to the ground. Did not want room cleaned but did go downstairs to get a few towels and toilet paper and they could not give me any because maid service was done for the day. One day the elevator stopped working and we were on 4th floor. My mother in law got her own room and they checked her out and gave her room to other person - even though she was booked for 5 days. Eventually Got squared away. Few other issues like the gas fire pits didn’t work and they did nothing to fix it.
Gary
Gary,5 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 22 日
Great value for the room size. Quiet location and close to everything.
Timothy
Timothy,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 18 日
Nice sleep
Customer service was great. Room nice and clean. Beds very comfortable
Susan
Susan,3 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 4 月 17 日
Tiffany
Tiffany,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 12 日
comfortable
comfortable room although the pillows were not comfortable. I am used to foam pillows so the hotel pillows were hard. Staff was friendly and helpful with any questions we had.