The property common areas, especially the entrance and wood floors throughout the property need to be refinished and cleaned. The entrance garden needs to be watered and weeded. It is unappealing. The outdoor furniture in the entrance courtyard is also worn and not well kept. The entrance is unattractive as are the common areas. The rooms are VERY small; so small that I could not open the closet doors because they hit the bed. My room consisted on one double bed, one tiny side table with a wobbly small lamp that is unusable because the two electric plugs were used by the A/c and TV. The only English language station was the BBC. The best thing about the hotel is the powerful a/c which is a must in Santiago in the summer, the breakfast which was prepared especially for each guest, the young ladies who work at the hotel who are most kind and friendly and the security which controlled access to the property 24/7. The location of the property is a few blocks from the center of the Bellavista neighborhood. Next time, I will likely stay at a newer and better located and better maintained hotel in Lastarria which is nearer to the Center of Santiago but still in a nicely maintained and more central neighborhood of Santiago. My friend’s single room even aller than mine; it was miniscule. The shower was so small that he came to use the shower in my double room. The toilet seat in my bathroom also needs to be replaced as it kept sliding off. Better hotels in Lastarria.