Overall, this was a nice hotel. Parking was easy, although it was unclear which door to…
Had a suite , which was just a converted handicapped ready room tucked away at the back…
住宿表示有確實遵守Commitment to Clean (萬豪)和SafeStay (美國飯店業協會)等清潔與消毒措施。
別忘了！集 10 個印花可以換 1 晚獎勵*住宿
住宿使用消毒劑進行清潔；經常接觸的位置會以消毒用品清潔，且床單和毛巾會以攝氏 60/華式 140 度以上的水溫清洗。
住宿確認有配合Commitment to Clean (萬豪)，加強清潔與消毒措施。
此住宿為性別友善 (LGBTQ 友善) 住宿，歡迎多元性別族群入住。
Very noisy hotel. Walls are very thin, you can hear neighbors conversations in rooms nearby. Room was very large, but oddly furnished- fridge and microwave just sitting stacked on the floor rather than on a piece of furniture. Toilet paper was not reachable from the toilet. Does not seem like Sheraton quality.
Lynne, 1 晚旅行, 2021年08月05日
It’s hard to believe that the work force is so bad that they hired Lisa!! She couldn’t take enough customer service classes to help her. I can’t think of a time where I’ve been more upset. To call me up hours before check in and say that the reservation has been canceled!! Didn’t ask for a new card or a reason why the card of file didn’t work, just said the rooms where canceled and there was nothing I could do about it. Wow!! I had been issued a new card months after I booked the reservation, so of course the old one wouldn’t work. She wanted nothing to do with that and made me feel like I was a loser and didn’t pay my bills, crazy. And the worst thing was is that the room rate that I chose was to pay when I got to the hotel so I don’t even know why she was running a card in the first place?? I would’ve obviously when I checked in had a new card and been able to pay for the room no problem. Like I said, worst experience I’ve ever had. So I was left to find a room the night of and had to pay at least double of what I would’ve normally paid, unbelievable.
Caiser, 1 晚旅行, 2021年07月31日
The hotel did not provide regular coffee for breakfast. They said their supply was out, for 4 days, really? The doors on the property closed like vault doors, loud, heavy and when a door closed down the hall the walls shook.
Paul, 4 晚家庭旅遊, 2021年07月26日
Beautiful hotel, and room. Very comfortable. The only downside was the one employee who was condescending. Otherwise, a great experience!
1 晚家庭旅遊, 2021年07月21日
It's a newer hotel but the beds are really uncomfortable and the walls are thin so we could hear full conversations from the people next us. Our shower turned off twice while showering and when it finally came back on there was hardly no water pressure. We mentioned it to the hotel and one employee said it is a common occurrence and they are still trying to work on the issue. We talked to the manager later that day and he acted unaware of the issue. We heard another guest complaining about her shower turning off too. Overall not too impressed with the hotel. It was pretty disappointing.
Carlos, 2 晚旅行, 2021年07月21日
Hotel was very clean I had a king suite it was very spacious had a good size tv with movie channels bathroom had a big shower and a separate tub very nice there are cameras all over so it’s pretty safe I think I was there with my 2 year old daughter and girlfriend so I didn’t go to the bar but when I went down to the lobby to get waters the bar looked busy good place to hang out I will definitely be going back
Daniel, 1 晚家庭旅遊, 2021年07月17日
Hotel was super clean, good atmosphere for a reasonable price. Not too far from Santa Cruz Beach boardwalk but secluded enough to enjoy time from city life.
May, 1 晚旅行, 2021年07月10日
Love their double kings rooms! Lots of space!
Nicole, 1 晚家庭旅遊, 2021年07月06日
My family and I had a pleasant stay at the hotel, it was clean, no problems with late check-in, and everyone was very friendly. Two downfalls to this hotel is parking, it was very crowded on Saturday night and the parking lot is not set up to handle a lot of cars second is there is no pool in the courtyard was a little deceiving in the pictures I thought that was a pool than that it was a great stay.
Denise, 1 晚家庭旅遊, 2021年07月06日
The hotel was clean, comfortable, and upgraded. Daily rate was increased due to the 4th of July weekend as expected. The front desk service was exceptional. 4 stars due to the lack of continental breakfast when it was listed during booking. No microwave or fridge in rooms but can be accommodated early in advance. No pool- not very kid/family friendly
1 晚家庭旅遊, 2021年07月03日