Wonderful and warm staff, clean and huge rooms, walking distance to plazas and museums!
真實旅客
1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 24 日
Bästa hotellet
Vi hade det jättebra på detta mysiga hotell. vi tyckte allt var toppen med hotellet. Väldigt sköna sängar, maten är god och personalen är super trevlig. Vi kommer gärna tillbaka!
John
John,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 10 日
A wonderful hotell, high standard, great people and service, and also very nice with a relaxed pool.
Love the bed and the bathroom. Top class!
Michel
Michel,3 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 7 日
ilya
ilya,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 27 日
Frederik
Frederik,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 11 日
A treasure in Madrid!!!
CoolRooms Palacio de Atocha was an amazing stay. I will be staying there anytime I am in Madrid. The room was amazing, clean, and the staff was beyond helpful. My original flight was canceled after I was already at the airport, and I called the hotel back, and they were able to squeeze me into another room for an extra night! Superb customer service!!!
Nicholas
Nicholas,3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 10 日
Sonia
Sonia,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 9 日
This hotel really is amazing, thoughtful touches and a kind staff. The whole space is beautiful.
Natalie
Natalie,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 6 日
Sempre incrível.
Incrível sempre!!! Não é a primeira vez que ficamos nesse hotel espero que não seja a última também pois na próxima ida a Madrid ficaremos lá novamente. To ldanequipe incrível. Conforto. Comida excelente. Não é atoa que esse hotel tem o reconhecimento Michelin. Destaque para a funcionária Marmen muito prestativa.
FABIO
FABIO,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 3 日
HECTOR ABRAHAM
HECTOR ABRAHAM,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 31 日
This was a great location close to the train station and all the great museums and an excellently maintained property with fantastically spacious rooms and great service. Courtyard, pool, and restaurant were inviting for a moment of relaxation. Highly recommend.
Justin
Justin,6 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 29 日
Comfortable room. Very good breakfast. Exceptional staff!!! Some of the nicest people we've ever dealt with traveling.
Stephen
Stephen,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 29 日
Noah
Noah,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 25 日
We had an excellent experience. This is a boutique hotel with very spacious and beautiful rooms! Lovely decoration. What set them apart was the outstanding service. Everyone is very nice, friendly and attentive.
The restaurant has great food and again their service is superb! Alejandro and Eliza went out of their way to make us feel special. They accommodated my kids food preferences without any issues. Thank you so much for making our family vacation a memorable experience!
Liliana
Liliana,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 18 日
Great location! Staff was so nice
Heather
Heather,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 17 日
The property was brilliant beautifully presented and we very much enjoyed how close it was of the amenities and landmarks
Kirsty
Kirsty,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 13 日
Laura
Laura,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 12 日
what an amazing hotel
staff were excellent
laurence
laurence,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 2 日
Excelente servicio, personal súper amable, muy limpio y habitación amplia.
Pasamos unos días muy agradables
Ricardo
Ricardo,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 2 日
The staff was very professional, Mr. Domingo was very friendly
Julio
Julio,3 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 29 日
Great central location and wonderful friendly staff. Everyone was very knowledgeable about the city and always greeted us warmly. The rooms were clean and spacious. The bellhop was always there to greet us and opened doors. He also helped us with our bags and getting an Uber. No complaints at all..we absolutely loved this hotel
Shawna
Shawna,3 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 25 日
Daniel
Daniel,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 22 日
The staff was friendly, attentive and went above and beyond to make our stay comfortable and special. The rooms were well appointed with thoughtful things for travelers including, hair irons and tools, converter plugs and chargers. The staff sent over cava for the adults and cookies for the kiddo! And a special sweet treat local to the area for Easter .. overall lovely stay and close to everything!!!
madhulika
madhulika,3 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 21 日
Two bedroom superior suite for family was quite large as were the bathrooms. Beautiful ornate finishings. Staff were very nice and helpful. One of the best hotel stays we’ve ever had.