호텔 환경이 전반적으로 좋았습니다.
친절하고 분위기와 위치도 아주 좋았습니다.
다만 아쉬운점은 조식당 메뉴와 분위기가 어수선하고, 바닷가에 쓰레기가 많아 좋은 뷰를 망치는 게 조금 아쉽습니다.
真實旅客
1 晚旅行
10/10
YUTA
5 晚旅行
10/10
very good staff♡
RISA
1 晚旅行
10/10
Lovely oasis to escape the mayhem of airport and Katu
Janna
1 晚旅行
10/10
jose
2 晚旅行
10/10
Large open property right near the airport with an expansive executive suite. Good breakfast buffet. Very comfortable bed in the suite. Only stayed 1 night before heading to Ubud but really enjoyed the short stay. Highly recommend.
Mark
1 晚家庭旅遊
6/10
Bryan
1 晚旅行
8/10
It is on the beach and the pool and the hotel are beautiful.
The Front desk is great, as was our room.
The service and the food in the restaurant and breakfast has some issues. At dinner, many mistakes were made with our dinner and service was super slow!!!!! The food was good, but our 2 dinners weren't served together, they got my order wrong and took a long time to get it and it wasn't hot. I ordered a glass of wine and I finally gave up and ordered ice cream and they got that order wrong.
Much of the hot food was served cold at breakfast.
They need a seious manager who has had experience with Westerners.
The hotel itself was lovely
Linda
1 晚浪漫之旅
10/10
A very nice clean room. Great stay
Nick
1 晚旅行
8/10
Close to the beach and close to the shopping mall , which made it easy to explore and still not be in the heart of it all .
Veljko
1 晚浪漫之旅
8/10
GRANT
7 晚旅行
10/10
Arthur
3 晚旅行
10/10
A relaxing, safe and comfortable environment with staff that go out of their way to make your visit a pleasant one.
Duncan
10/10
Veronica
4 晚旅行
10/10
Wonderful environment. Huge infinity pool. Food selection was great. Live morning and evening music. Exceeded expectations all around.
Richard
5 晚浪漫之旅
10/10
とても良かったです
SHINTARO
3 晚旅行
6/10
The resort and the staff itself were really beautiful. What was disappointing was the lack of facilities that are listed on the website but do not exist.
5 Restaurants - one exists the rest are being built
Pool side bar - doesn’t exist, being built
Spa - doesn’t exist, being built
Drug store - doesn’t exist at all
Store - doesn’t exist
Gym/health club - doesn’t exist
The staff were wonderful and the resort well cared for, but it’s false advertising on what is available. If I’d known how empty the resort would be and what few facilities were available I would not have booked here.
Had a loud and raucous convention first two days/nights of stay right outside our ‘upgraded’ suite that also happened to right next to the Italian restaurant being constructed. Impossible to relax with sounds of non stop jack hammering and construction during the day then crowds cheering and singing till late at night.
Leanne
4 晚浪漫之旅
8/10
Overall we liked the resort , but far ( about 5km ) from the kuta action.
Jerome
6 晚浪漫之旅
8/10
Kristina
2 晚旅行
10/10
The hotel is in the perfect location. Next to the airport and next to the beach.
Nixon
3 晚旅行
10/10
A great hotel and resort for a layover rest between flights, for the long haul jet lag, or for the convenience of the airport (you can see it from the hotel). Lovely villa, good breakfast, great pool, and easily accessible. The value for the price is high.
Dana
1 晚浪漫之旅
6/10
The spa needs to focus on professional services. During my treatment another staff came in and was talking over me. I thought it might have been an emergency however it happened again a few days later
Laurel
3 晚旅行
8/10
Next door to airport, hotel will organize pick up, have free drop off to shopping mall.
Very quiet, staff friendly, walking distance along beach path to local warungs and shops.
Will stay again.
Michele
8 晚家庭旅遊
6/10
There was a wrapped plate of fruit on the table in my villa but a few ants were crawling on it. I was a bit surprised to find ants in a sealed villa. The beach was also disappointing and there is major construction going on, so it wasn’t much to look at. The property is in a bit of disrepair upon closer look, things a bit dated. I was also disappointed by the spa. I called to see if there was an appointment available and was told 9:00 PM. They did not ask my name or room number which should have been a clue… It was a challenge to find in the dark (signage is minimal) and when I got there, I couldn’t understand the desk worker. It seemed there were no available appointments after all. Frustrating to have left my room for nothing, to say the least. I expected to feel like I was staying in a luxurious hotel, but it left much to be desired. That said, check-in and restaurant staff were all very kind and helpful.
Kristine
1 晚旅行
10/10
The Patra is such a lovely place to stay and close to the airport. Staff are friendly, professional and helpful. There are 3 pools and plenty of places to relax with a gorgeous view. Breakfast buffet has plenty of choice and the menu and food is delicious. This hotel is not in the hustle of Kuta and very quiet. Kuta reef breaks out the front. Highly recommend.