Holiday Inn & Suites Houston NW - Willowbrook by IHG

3.0 star property
Hotel with indoor pool, near Houston Methodist Willowbrook Hospital

Choose dates to view prices

Photo gallery for Holiday Inn & Suites Houston NW - Willowbrook by IHG

Exterior
Down comforters, pillowtop beds, desk, laptop workspace
Lobby lounge
Exterior
Breakfast and dinner served
Adjacent to a golf course, Holiday Inn & Suites Houston NW - Willowbrook by IHG is a great choice for a stay in Houston. Guests can take a dip in the indoor pool or grab a bite to eat at The Elevate Bar & Grill, which serves breakfast and dinner. A bar/lounge and a 24-hour fitness center are offered, and in-room conveniences include refrigerators and microwaves.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Connecting rooms available
  • Pool
  • Non-smoking
  • Free parking
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • 24-hour fitness center
  • Room service
  • 24-hour business center
  • Conference center
  • 5 meeting rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area

For families (6)

  • Children stay free
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
$87 nightly
The total price is $102
Nov 22 - Nov 23
Total with taxes and fees

Room options

Available filters for rooms
Showing 14 of 14 rooms

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Down duvet
  • 300 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed (Walk-In Shower)

8.8 out of 10
Excellent
(18 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Down duvet
Blackout drapes/curtains
Pillowtop bed
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Down duvet
Blackout drapes/curtains
Pillowtop bed
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Transfer Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Down duvet
Blackout drapes/curtains
Pillowtop bed
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Down duvet
Blackout drapes/curtains
Pillowtop bed
Hair dryer
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Down duvet
Blackout drapes/curtains
Pillowtop bed
  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communications)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Down duvet
Blackout drapes/curtains
Pillowtop bed
  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Roll-in Shower (Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Sofa bed - queen
Down duvet
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed with Sofa bed (Additional Living Area)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Sofa bed - twin
Down duvet
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Down duvet
Blackout drapes/curtains
Pillowtop bed
  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Accessible Tub)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Down duvet
Blackout drapes/curtains
Pillowtop bed
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Down duvet
Blackout drapes/curtains
Pillowtop bed
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible Bathtub (Accessible Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
Dining table
Flat-screen TV
Sofa bed - queen
  • Sleeps 2
  • 1 King Bed

Single Room, 1 King Bed (Additional Living Area)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Down duvet
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

Similar properties

Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!

About the neighborhood

Map
18530 State Highway 249, Houston, TX, 77070

What's nearby

  • Houston Methodist Willowbrook Hospital - 3 min walk - 0.3 km
  • Willowbrook Mall - 18 min walk - 1.6 km
  • Sam Houston Race Park - 4 min drive - 6.3 km
  • Vintage Park - 4 min drive - 6.3 km
  • Champions Golf Club - 5 min drive - 3.0 km

Getting around

  • George Bush Intercontinental Airport (IAH) - 29 min drive
  • Houston William Hobby Airport (HOU) - 55 min drive
  • Houston, TX (EFD-Ellington Field) - 60 min drive
  • Houston Station - 27 min drive

Restaurants

  • ‪In-N-Out Burger - ‬2 min drive
  • ‪It'z - ‬9 min walk
  • ‪Dairy Queen - ‬8 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬19 min walk
  • ‪P.F. Chang's China Bistro - ‬10 min walk

About this property

Holiday Inn & Suites Houston NW - Willowbrook by IHG

Adjacent to a golf course, Holiday Inn & Suites Houston NW - Willowbrook by IHG is a great choice for a stay in Houston. Guests can take a dip in the indoor pool or grab a bite to eat at The Elevate Bar & Grill, which serves breakfast and dinner. A bar/lounge and a 24-hour fitness center are offered, and in-room conveniences include refrigerators and microwaves.

At a glance

DONE

Hotel size

    • 132 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 3:00 AM
    • Express check-in/out available
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–9:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store
  • Pool toys
  • Fence around the pool

What to do

  • Winery tours nearby

Working away

  • 24-hour business center
  • 5 meeting rooms
  • Conference center (9128 square feet of space)

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Golf caddy on site
  • Golf cart on site
  • Golf clubs on site
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness center
  • Adjacent to a golf course
  • An indoor pool
  • Golf clubhouse on site
  • Golf pro shop on site
  • Vegan dining options
  • Vegetarian dining options
  • At least 10% of profits reinvested in community & sustainability
  • Double-glazed windows
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 72
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 32
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Pillowtop mattress
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Refrigerator
  • Microwave
  • Highchair

More

  • Daily housekeeping
  • In-room safe (surcharge)
  • Connecting/adjoining rooms available
  • Recycling

Special features

Dining

The Elevate Bar & Grill - This restaurant serves breakfast and dinner.
The Elevate - Onsite bar. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 10.95 to 12.95 per person
  • Safes in guestrooms can be used for USD 10 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 10 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Holiday Inn Houston NW Willowbrook Hotel
Holiday Inn NW Willowbrook Hotel
Holiday Inn Houston NW Willowbrook
Holiday Inn NW Willowbrook
Inn NW Willowbrook Hotel
Holiday Inn Suites Houston NW Willowbrook
Holiday Inn Suites Houston NW Willowbrook
Holiday Inn Suites Houston NW Willowbrook an IHG Hotel
Holiday Inn & Suites Houston NW - Willowbrook by IHG Hotel
Holiday Inn & Suites Houston NW - Willowbrook by IHG Houston

Frequently asked questions

Does Holiday Inn & Suites Houston NW - Willowbrook by IHG offer free cancellation for a full refund?

Yes, Holiday Inn & Suites Houston NW - Willowbrook by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Holiday Inn & Suites Houston NW - Willowbrook by IHG?

Yes, there's an indoor pool. Guests have pool access from 10:00 AM to 10 PM.

Are pets allowed at Holiday Inn & Suites Houston NW - Willowbrook by IHG?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Holiday Inn & Suites Houston NW - Willowbrook by IHG?

Yes, there's free self parking.

What are the check-in and check-out times at Holiday Inn & Suites Houston NW - Willowbrook by IHG?

Check-in start time: 3 PM; Check-in end time: 3:00 AM. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-out are available.

What is there to do at Holiday Inn & Suites Houston NW - Willowbrook by IHG and nearby?

Holiday Inn & Suites Houston NW - Willowbrook by IHG has an indoor pool and a 24-hour fitness center.

Are there restaurants at or near Holiday Inn & Suites Houston NW - Willowbrook by IHG?

Yes, there's an onsite restaurant, The Elevate Bar & Grill.

What's the area around Holiday Inn & Suites Houston NW - Willowbrook by IHG like?

Holiday Inn & Suites Houston NW - Willowbrook by IHG is a short 5-minute walk from Houston Methodist Willowbrook Hospital and 14 minutes' walk from Aerodrome.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Holiday Inn & Suites Houston NW - Willowbrook by IHG Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Bed
Location
Lobby
Shower
Breakfast
Accomodation Type
Restaurant
Family friendly

What guests liked

  • Breakfast was good, especially the sausage gravy and biscuits, with hot food available. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Good service and room was clean.
Matthew, 5-night trip

10/10 Exceptional

The receptionist was exceptionally kind, welcoming, and professional.
Fahed, 1-night trip

10/10 Exceptional

Awesome stay, very clean and spacious room.
Rene, 1-night trip

10/10 Exceptional

Staff from management to service very friendly and helpful. Very clean. Will definitely stay again if in the area.
jalinda, 1-night trip

10/10 Exceptional

Clean quiet
RYAN, 2-night trip

6/10 Good

The Check-In area was clean and well kept. However, the room and the corridors were having an unique unpleasant smell.
Narayana, 4-night trip

8/10 Very good

Property was nice, however adjacent construction made it difficult to enter. Would stay there again though!
Bret, 1-night trip

8/10 Very good

Great Stay

All good!!! Staff was awesome!!!!
Robert, 1-night trip

10/10 Exceptional

Very nice property. Clean and comfortable room. The front desk staff was awesome - went above and beyond to assist us!
Garth, 1-night trip

10/10 Exceptional

Clean room friendly staff
Jennifer, 1-night trip

8/10 Very good

was very close to shopping and dining
Richard, 5-night trip

10/10 Exceptional

Incredible
Sarai, 1-night trip

8/10 Very good

Great, but not safe

This is a nice hotel with a lot of good amenities, but it’s not in a very safe location. Cars are being broken into overnight.
Michael, 2-night trip

8/10 Very good

First time staying here. Usually stay down the street at Hyatt Place which i like but you all had good rate. Loved my stay - and stayed at hotel and ate dinner here which was good .....Brittnay in Bar&grill was outstanding....
Jeff, 1-night trip

10/10 Exceptional

The manager was very nice and very sweet and made us feel welcome even though it was a busy weekend at her hotel. She was really sweet to us and made us feel comfortable and for that four stars.
Brittany, 1-night trip

10/10 Exceptional

This property was just off of a frontage road on the highway, and is located near several shopping areas and eateries that made our trip enjoyable. The hotel was close enough to houston for us to enjoy attending a concert there, without being too difficult to navigate back to or being especially traffic heavy.
Jaedyn, 3-night trip

10/10 Exceptional

Simple, clean and quiet
ANGELA, 1-night trip

2/10 Poor

Employees were super rude. Did not want to give us towels for the next day. Breakfast should have been included. Never will stay there or recommend it to nobody
Silvia, 4-night trip

4/10 Fair

Is nice place but the reseptionist poor customer service
Victoria, 1-night trip

8/10 Very good

Pillows . . . would have liked a bit firmer pillow, they were toooooo soft for our comfort. All else was good.
nadine, 3-night trip

2/10 Poor

Would not recommend

Horrible they have no towels no house keeping ppl at the front desk are very rude especially Shannon
Nariah, 3-night trip

10/10 Exceptional

Yes
Jose, 3-night trip

4/10 Fair

Didn't have spa.
Lori, 1-night trip

6/10 Good

Room not ready, bartender inexperienced for a superbowl, many menu items out of stock.
Brian, 1-night trip

4/10 Fair

Sad stay

Every where I encountered customer service it was a fail. I was compelled disappointed. They didn’t have my room available. I had to settle for a double that was left. At the breakfast I wasn’t even treated as a guest just like was trying to come in for a free Meal. Clean hotel but that’s the only highlight. Sadly the employees are lacking in the welcome department.
Josie, 1-night trip